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CareMax Reviews

4.5 Rating 2,038 Reviews
88 %
of reviewers recommend CareMax
Company Reviews Product Reviews
5,863
 Metrics Info
4.5
Based on 2,038 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Daad
Verified Buyer
“Service is fine.”
Helpful Report
(Vermont 3133) - Posted 7 hours ago
Tamara Fettmann
Verified Buyer
“I was not advised up front that the replacement heads for the electric toothbrush I ordered were out of stock. When I received my package they were not included. There was no explanatory note inside the package, so sent an email asking where they were. It was only then I was advised that my money would be refunded due to the heads being out of stock. Would have been nice to have known this at the time of ordering, but nothing was indicated on line along side the product.”
Helpful Report
(Vermont 3133) - Posted 3 weeks ago
Katrina
Verified Buyer
“Yes all good thank u”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Very happy, was kept informed and delivered on time,happy with product”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Julian
Verified Buyer
“Its good”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Jo Bizzotto
Verified Buyer
“Thankyou .. I can breathe so much better at night with my new filter I will be definitely be ordering again if it dsnt arrive squashed from the courier company . But it was damaged the filter was squashed but it still works so I will just hope it continues working. It cost me just as much in shipping as the price .”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Tracey
Verified Buyer
“The price was great compared to other companies. Excellent machine. Delivery could've been a bit quicker though.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Christine
Verified Buyer
“Quick delivery. The machine works well and the pads attach to my skin well and do not move. Overall very pleased”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Guest
Verified Buyer
“The knee sleeve is really good. The only thing was with the socks ordered, the pin adapters were not in the package and they were meant to come with the socks to be able to use. I contacted customer support and they said they would send some out. I haven’t received them yet, but looking forward to them. Also the courier was slow. Australia post is a lot better.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anthony
Verified Buyer
“Easy and quick delivery”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Thanks for sending in a sturdy envelope.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
David
Verified Buyer
“Good arrived on time.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Maureen
Verified Buyer
“Company service is excellent. I'm not convinced that these soft gel toe separaters will work on my bunions as the item in the gap is small as squishy.”
Helpful Report
(Vermont 3133) - Posted 4 months ago
A J Baker
Verified Buyer
“Good size”
Helpful Report
(Vermont 3133) - Posted 4 months ago
David
Verified Buyer
“I was happy with the experience to buy nebuliser accessories. However I was unimpressed that the inhalation tube I had to replace had failed”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Gill Ayres
Verified Buyer
“I couldn't find a description of the different programs, but may have missed it. Otherwise, very pleased with it.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Anonymous
Verified Buyer
“1 week turn-around for deliver during the end of year festive season isn't too bad. Will have to see what else I need from CareMax in the future.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Claire Losciuto
Verified Buyer
“The TENS user manual and instructions for use could be clearer. I specifically bought the TENS machine for its VNS function however there were no instructions for use in the manual. Eventually I was able to work it out online but it wasn’t straightforward. In saying that, once you understand it, the product is great. I would not recommend the courier Aramex as the package arrived days later than the tracking suggested and contacting them was painful as the drivers are individual contractors and difficult to contact. My package eventually arrived days late and beaten up. Thankfully the products were not damaged. Based this experience I’m not sure if i would purchase again.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Marina
Verified Buyer
“Didn't give it a 5 because they only ship on weekdays which delays deliveries particularly for orders made late Fridays.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Anonymous
Verified Buyer
“Service is good. No issues. Nice emails to advise to a first time purchaser the process which was very nice.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
CareMax is rated 4.5 based on 2,038 reviews
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