CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 1,908 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy with the experience to buy nebuliser accessories. However I was unimpressed that the inhalation tube I had to replace had failed”

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(Vermont 3133) - Posted 1 week ago

“I couldn't find a description of the different programs, but may have missed it. Otherwise, very pleased with it.”

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(Vermont 3133) - Posted 2 weeks ago

“1 week turn-around for deliver during the end of year festive season isn't too bad. Will have to see what else I need from CareMax in the future.”

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(Vermont 3133) - Posted 2 weeks ago

“The TENS user manual and instructions for use could be clearer. I specifically bought the TENS machine for its VNS function however there were no instructions for use in the manual. Eventually I was able to work it out online but it wasn’t straightforward. In saying that, once you understand it, the product is great. I would not recommend the courier Aramex as the package arrived days later than the tracking suggested and contacting them was painful as the drivers are individual contractors and difficult to contact. My package eventually arrived days late and beaten up. Thankfully the products were not damaged. Based this experience I’m not sure if i would purchase again.”

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