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CareMax Reviews

4.5 Rating 1,677 Reviews
89 %
of reviewers recommend CareMax
4.5
Based on 1,677 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Performs per advertising
Helpful Report
(Vermont 3133) - Posted 1 week ago
Very slow delivery
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
Nice device, it came in a timely manner, BUT I found the instructions very difficult to follow. Still not sure if we are doing the right thing. There were no instructions on how to use for vagus nerve stimulation, though we ordered the device with the wee ear clips... which fall off very easily and have no clue which program to use with it, or how to manually program to fit the parameters we found on line.
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
Setting up is quite confusing
Helpful Report
(Vermont 3133) - Posted 1 month ago
Should be a bit longer and wider.
Helpful Report
(Vermont 3133) - Posted 1 month ago
I don’t think it does anything, just 2 red lights on the end of a wire. The buttons are dark and also not the easiest to read.
Helpful Report
(Vermont 3133) - Posted 1 month ago
It was OK.
Helpful Report
(Vermont 3133) - Posted 1 month ago
No issues with Caremax, all my problems were the fault of Australia Post.
Helpful Report
(Vermont 3133) - Posted 1 month ago
NOT USED AS I DO NOT HAVE ANYTHING TO PLUG IT INTO
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(Vermont 3133) - Posted 2 months ago
Humidifier was delivered within expected time frame.
Helpful Report
(Vermont 3133) - Posted 3 months ago
Took a week and 2 emails to respond to an enquiry.
Helpful Report
(Vermont 3133) - Posted 3 months ago
Love the large gel pads, but annoyed I have to pay for postage on something delivered in an envelope.
Helpful Report
(Vermont 3133) - Posted 4 months ago
Delivered to wrong letter box
Helpful Report
(Vermont 3133) - Posted 4 months ago
I haven't bothered
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(Vermont 3133) - Posted 4 months ago
ordered online so no service to speak of.
Helpful Report
(Vermont 3133) - Posted 5 months ago
Delivery of the device was great.
Helpful Report
(Vermont 3133) - Posted 5 months ago
Very helpful and I appreciate your product thank you
Helpful Report
(Vermont 3133) - Posted 5 months ago
The product is very good. I have used it and it’s really effective. However, there has been a huge delay from the delivery guys to deliver the product.
Helpful Report
(Vermont 3133) - Posted 6 months ago
Tax Invoice with ZERO balance was not provided with product delivered. Requested Tax invoice did not include payment details and my aged care claim was subsequently refused. I needed to go in to Paypal, print the payment details, and submit my claim to aged care a second time. * not really good when I've just returned from hospital with a collapsed lung. RECOMMENDATION Request Accounts include the Tax invoice (with ZERO balance) with the 'product' for delivery.
Helpful Report
(Vermont 3133) - Posted 7 months ago
The purchase experience has been OK but the life expectancy on your medicine bottles attached to the nebuliser has been variable and at times poor. You advise washing them out for 10 minutes with boiling water but as soon as you do that it leaks and doesn't really clean it at all. A comment on this would be great !
Helpful Report
(Vermont 3133) - Posted 9 months ago
CareMax is rated 4.5 based on 1,677 reviews