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CareMax Reviews

4.6 Rating 1,262 Reviews

91 %

of reviewers recommend CareMax

Company Reviews

Product Reviews

4.6

Based on 1,262 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 12th March 2024

CareMax 5 star review on 4th March 2024

CareMax 4 star review on 31st October 2023

CareMax 4 star review on 31st October 2023

CareMax 5 star review on 20th September 2023

CareMax 5 star review on 8th June 2023

CareMax 4 star review on 25th May 2023

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the product is not comfortable. It has scratchy edges”

Posted 5 days ago

“Postage and checkout was satisfactory”

Posted 2 months ago

“I finally had to e mail Caremax in the end , to find out my product had not left the warehouse and no freight information received . On offering this as a gift , I found that there were only two sets of electrode pads included. I have bought this same product on two other separate occasions and many more electrode pads were included”

Posted 3 months ago

“Order was accepted quickly”

Posted 5 months ago

“Disappointed in the delivery time. Despite saying that parcels are dispatched within 2 hours once payment is cleared and the product is in stock it took 3 days for the product to be ready for pick up via Aramax. It was paid via Paypal and showed as being in stock. This meant it arrived at my home after we had already left on a trip so I have been unable to use the product, as much as I need it.”

Posted 5 months ago

“VERY GOOD SERVICE, BUT I FIND THIS TO BE A LITTLE NOISY, AND TAKES A LONG TIME TO ADMINISTER THE MEDICATION”

Posted 5 months ago

“It helps my back for sure. A little difficult at first just exactly where to place on the waist for best results”

Posted 6 months ago

“Responded to my queries reasonably quickly”

Posted 6 months ago

“OK. It came on time.”

Posted 7 months ago

“Postage was free”

Posted 1 year ago

“Not too happy as unit seems to work fine but very little relief, my problem being sciatic type pain caused by collapsed vertebrae. Perhaps more info could be helpful, however, works just fine on shoulder pain, so that's good!”

Posted 1 year ago

“Nothing out of the ordinary”

Posted 1 year ago

“service was ok.”

Posted 1 year ago

“Delivery was ok”

Posted 1 year ago

“the screen goes black and you cannot see which program is on”

Posted 1 year ago

“Hmm the unit was broken and sent back to address on package”

Posted 1 year ago

“Delivery was good.”

Posted 1 year ago

“It's not build as good as the original magic wand, it's got inferior materials and doesn't have the same penetrating power of the original. However it is good for its price.”

Posted 2 years ago

“Limiting in terms of getting the benefit of heat as you have to sit close to a plug the whole time. I thought the belt had vibration but unable to find it.”

Posted 2 years ago

“I want to know about returning faulty item.”

Posted 2 years ago

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CareMax is rated 4.6 based on 1,262 reviews