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CareMax Reviews

4.5 Rating 1,678 Reviews
89 %
of reviewers recommend CareMax
Company Reviews Product Reviews
3,592
 Metrics Info
4.5
Based on 1,678 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alan
Verified Buyer
“Performs per advertising”
Helpful Report
(Vermont 3133) - Posted 2 weeks ago
Randel
Verified Buyer
“Very slow delivery”
Helpful Report
(Vermont 3133) - Posted 3 weeks ago
Hilary
Verified Buyer
“Nice device, it came in a timely manner, BUT I found the instructions very difficult to follow. Still not sure if we are doing the right thing. There were no instructions on how to use for vagus nerve stimulation, though we ordered the device with the wee ear clips... which fall off very easily and have no clue which program to use with it, or how to manually program to fit the parameters we found on line.”
Helpful Report
(Vermont 3133) - Posted 3 weeks ago
Mary
Verified Buyer
“Setting up is quite confusing”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Melissa
Verified Buyer
“Should be a bit longer and wider.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Pete
Verified Buyer
“I don’t think it does anything, just 2 red lights on the end of a wire. The buttons are dark and also not the easiest to read.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
David MacKinnon
Verified Buyer
“It was OK.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Dave Rolfe
Verified Buyer
“No issues with Caremax, all my problems were the fault of Australia Post.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Ann
Verified Buyer
“NOT USED AS I DO NOT HAVE ANYTHING TO PLUG IT INTO”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Humidifier was delivered within expected time frame.”
Helpful Report
(Vermont 3133) - Posted 3 months ago
Anonymous
Verified Buyer
“Took a week and 2 emails to respond to an enquiry.”
Helpful Report
(Vermont 3133) - Posted 4 months ago
Jane
Verified Buyer
“Love the large gel pads, but annoyed I have to pay for postage on something delivered in an envelope.”
Helpful Report
(Vermont 3133) - Posted 4 months ago
John
Verified Buyer
“Delivered to wrong letter box”
Helpful Report
(Vermont 3133) - Posted 4 months ago
Brett
Verified Buyer
“I haven't bothered”
Helpful Report
(Vermont 3133) - Posted 4 months ago
Debbie Olivier
Verified Buyer
“ordered online so no service to speak of.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Sonja
Verified Buyer
“Delivery of the device was great.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
David
Verified Buyer
“Very helpful and I appreciate your product thank you”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Mahesh
Verified Buyer
“The product is very good. I have used it and it’s really effective. However, there has been a huge delay from the delivery guys to deliver the product.”
Helpful Report
(Vermont 3133) - Posted 6 months ago
Julia
Verified Buyer
“Tax Invoice with ZERO balance was not provided with product delivered. Requested Tax invoice did not include payment details and my aged care claim was subsequently refused. I needed to go in to Paypal, print the payment details, and submit my claim to aged care a second time. * not really good when I've just returned from hospital with a collapsed lung. RECOMMENDATION Request Accounts include the Tax invoice (with ZERO balance) with the 'product' for delivery.”
Helpful Report
(Vermont 3133) - Posted 7 months ago
Michael Purbrick
Verified Buyer
“The purchase experience has been OK but the life expectancy on your medicine bottles attached to the nebuliser has been variable and at times poor. You advise washing them out for 10 minutes with boiling water but as soon as you do that it leaks and doesn't really clean it at all. A comment on this would be great !”
Helpful Report
(Vermont 3133) - Posted 10 months ago
CareMax is rated 4.5 based on 1,678 reviews
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