CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 2,125 Reviews

88 %

of reviewers recommend CareMax

4.5

Based on 2,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was accepted quickly”

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Posted 2 years ago

“Disappointed in the delivery time. Despite saying that parcels are dispatched within 2 hours once payment is cleared and the product is in stock it took 3 days for the product to be ready for pick up via Aramax. It was paid via Paypal and showed as being in stock. This meant it arrived at my home after we had already left on a trip so I have been unable to use the product, as much as I need it.”

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Posted 2 years ago

“VERY GOOD SERVICE, BUT I FIND THIS TO BE A LITTLE NOISY, AND TAKES A LONG TIME TO ADMINISTER THE MEDICATION”

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Posted 2 years ago

“It helps my back for sure. A little difficult at first just exactly where to place on the waist for best results”

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Posted 2 years ago

“Responded to my queries reasonably quickly”

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Posted 3 years ago

“OK. It came on time.”

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Posted 3 years ago

“Postage was free”

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Posted 3 years ago

“Not too happy as unit seems to work fine but very little relief, my problem being sciatic type pain caused by collapsed vertebrae. Perhaps more info could be helpful, however, works just fine on shoulder pain, so that's good!”

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Posted 3 years ago

“Nothing out of the ordinary”

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Posted 3 years ago

“service was ok.”

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Posted 3 years ago

“Delivery was ok”

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Posted 4 years ago

“the screen goes black and you cannot see which program is on”

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Posted 4 years ago

“Hmm the unit was broken and sent back to address on package”

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Posted 4 years ago

“Delivery was good.”

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Posted 4 years ago

“It's not build as good as the original magic wand, it's got inferior materials and doesn't have the same penetrating power of the original. However it is good for its price.”

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Posted 4 years ago

“Limiting in terms of getting the benefit of heat as you have to sit close to a plug the whole time. I thought the belt had vibration but unable to find it.”

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Posted 4 years ago

“I want to know about returning faulty item.”

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Posted 4 years ago

“Works well. Display difficult to read in light - natural or electric. Taking time to master setup!”

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Posted 4 years ago

“Delivered quickly. No issues.”

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Posted 4 years ago

“Disappointed I was not told this was the wrong fitting for the vibration wand I purchased. It would be helpful if this was noted on the website”

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Posted 5 years ago

CareMax is rated 4.5 based on 2,125 reviews