CareMax Reviews

Name: CareMax
Rating: 4.50

4.5 Rating 2,151 Reviews

88 %

of reviewers recommend CareMax

4.5

Based on 2,151 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Magic 30 speed corded. Stopped working after 6 weeks, wouldn't turn on anymore. Its was pretty good till then, for the price, and if it lasted longer than 6 weeks, id recommend, if the warranty goes smoothly, ill alter review. Being a man id possibly like a stronger vibration or probably a deeper rumble to penetrate deep into muscle tissue, but with the stroker (lol) attachment, i bought 2 attachments, both strokers (hehe) if male i advise grabbing one or two of those as it adds a whole new flavour, but its still fine without attachments, its just a high speed vibration which will numb u out after 10 mins or so on high, and a deeper more powerful rumble would be good, i believe, but then your looking at $140+, so for the price this is at $35, its worth it, just dont expect it to last along time, and every 10 to 15 mins turn off to let it not get too hot, it doesnt feel hot to touch, I mean it warms up a bit, but I think after 15 mins of motor running, itd last longer letting it rest for 5 mins then continue with the fun and dont always over rely on the love magic wand to "get off" as it may spoil u for other ways u like to release.”

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Posted 1 week ago

“I constantly have to reorder the pads as they don’t last more than 6 months as I use my machine daily for 20 mins”

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(Vermont 3133) - Posted 2 months ago

“The picture on the front of the box is very misleading! The mouthguard picture makes it looks like it is a thinner smaller option like a dentist mouth guard although what is in the box is the thicker style that I could have bought from a chemist directly & for cheaper!”

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(Vermont 3133) - Posted 4 months ago

“Slow communication, oversight on the number of items ordered and actually shipped, no tracking sent for 2nd delivery. Had to reach out to query. Disappointing. One item box damaged.”

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(Vermont 3133) - Posted 4 months ago

“playment was taken immediately. I did not receive an email or sms notification that my funds were pending. I had to write to Caremax to get an email. Product is ok.”

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(Vermont 3133) - Posted 5 months ago

“Made me get irritation”

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(Vermont 3133) - Posted 5 months ago

“I did not receive this purchase. Communication was not great. I had to keep getting in touch and responses were slow.”

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(Vermont 3133) - Posted 6 months ago

“Hey guys, before i write my Google review. I thought id better give you the opportunity to address my disappointment with my recent purchase of your genuine pads, they are really not half as good as the ones that came with the machine, they have lost there stickiness after four to five applications. the original ones were still being used after at least fourty uses. i should of saved my money and brought the none genuine pads!!!”

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(Vermont 3133) - Posted 9 months ago

“The delivery process was fine. THe font on the brochure explaining the device is so small I am yet to find the patience to read and start using the device. MOre help is needed on how to use. BRochure not user friendly.”

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(Vermont 3133) - Posted 9 months ago

“I ordered a product on Monday 24th Novembe nd paid extra for express postage but it wasn't dispatched until the following Thursday which I though not veryngood when express is supposed to be delivered the next day.”

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(Vermont 3133) - Posted 10 months ago

“delivery was prompt”

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(Vermont 3133) - Posted 11 months ago

“Ok. But the rubber rubs and causes sores and you need to be careful to ensure they don’t get twisted. I’ll try them for a little while longer but at this stage not as easy to wear.”

Helpful Report

(Vermont 3133) - Posted 11 months ago

“The service was fine but the product, replacement pads, did not fit my machine.”

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