CareMax Reviews

4.58 Rating 544 Reviews
91 %
of reviewers recommend CareMax
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Promise and fail that's who they are. Picks calls and return emails prior to your payment once payment is done they are done doing business with you. If you ask for a refund they will call you broke ass . I regret ever doing business with them. When you see them run for you would need to kiss you money good bye after payment. Thank God for ( they made my online products purchase a reality.
Posted 4 weeks ago
Very soft gel like product that will not do anything for your bunions let alone correcting. Waste of money. Did not sent it back as it would have costed more than the product. Not happy ☹️
Posted 1 month ago
Be good to get the item before being sent a review. Still waiting
Posted 1 month ago
Does not hold charge can only use it at home plugged in
Posted 2 months ago
I did not receive an email receipt for this product after purchasing on 14/11/2020, and need one to claim my extras cover rebate for a TENS machine. I have emailed Caremax on 26 Nov asking for one, and have not yet had a reply. No phone support available. Poor customer service - I'm not happy.
Posted 2 months ago
Hi Julie,

The receipt has been emailed to you numerous times. Please check your spam box. Unfortunatley, our telephone service is switched off during the lockdown period.
Posted 3 weeks ago
It is absolutely useless and you have nothing to plug it into, not happy at all
Posted 4 months ago
Posted 4 months ago
I still haven't received my training mask 3weeks later...
Posted 5 months ago
o be honest not used yet will def let you know after my holidays in oct need it for the car travel,
Posted 6 months ago
STAY AWAY! Never received products nor any contact. My money was taken for nothing. No replys to customer complaints emails sent.
Posted 6 months ago
Product is a COMPLETE waste of my money.
The box wasn't sealed, the wand itself was marked, dusty & dirty.
Once fully charged there is NOTHING about it that is worth the money I spent on it.
Posted 6 months ago
I can't review something I still haven't received. I have emailed customer service & still have had no response
Posted 6 months ago
not happy i wanted gel for my tens machine and you sent me gel for ultra sound was to runny to stick to my skin.not happy have to look in another supplier
Posted 7 months ago
Very uncomfortable on collar bones and not enough adjustment, so I’m not using it, not worth the money, my $10 inflatable neck traction device works better.
Posted 7 months ago
It does nothing don’t waste your money
Posted 9 months ago
Orderd 2 caremax tens machine only 1 arrived. Sent email to discuss what happen and never herd back very unprofessional..
Posted 10 months ago
Thanks for letting us know. Apologies for the oversight. The second unit was shipped on 1st May. Please let us know if there is any other question.
Posted 9 months ago
Placed order on 24 March. Now 12 April and still in pain with no delivery!
Posted 10 months ago
Apologies for the delay in shipping. Please understand Australia post is experiencing longer than usual delay due to Covid-19 outbreak.
Posted 9 months ago
No confirmation or appropriate contact about delays, estimated time or confirmation. Website advised I would get a call. Still waiting.
Posted 10 months ago
Sorry about the late response. we are very shortstaffed in March and Apr due to the outbreak of covid-19
Posted 9 months ago
CareMax is rated 4.58 based on 544 reviews