Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

CareMax Reviews

4.6 Rating 1,262 Reviews

91 %

of reviewers recommend CareMax

Company Reviews

Product Reviews

4.6

Based on 1,262 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Tell us how CareMax made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CareMax 5 star review on 12th March 2024

CareMax 5 star review on 4th March 2024

CareMax 4 star review on 31st October 2023

CareMax 4 star review on 31st October 2023

CareMax 5 star review on 20th September 2023

CareMax 5 star review on 8th June 2023

CareMax 4 star review on 25th May 2023

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent.”

Posted 4 weeks ago

“I still haven't received my purchase, hopefully it will arrive soon. I was hoping to have my purchase by now as it is supposed to have been dispatched from Melbourne in late January.”

Posted 2 months ago

“i still dont have this item?”

Posted 2 months ago

“The CareMax Electric Heating pad for period pain relief is totally waste of money. Initial first couple of months it worked okay not the best but now it can barely last for 15-20 mins max even though after fully charged. I agree with other viewers who experienced the same.”

Posted 3 months ago

“There is no service because I still have not received my product.”

Posted 3 months ago

“These socks do nothing. Very big waste of money. Do not buy them”

Posted 4 months ago

“The staff told me to apply water to my ear lobe or buy some special gel when I sent them an email that i could not get the ear clips working indicating that they know all about the conductivity issues with the ear clips.”

Posted 7 months ago

For the proper functioning of the tens machine, a complete electric circuit is required. Just like with the electrode pads, if there's an interruption in the circuit, it will halt the flow of electric current. Whether this situation occurs or not is contingent upon the skin condition of each individual. Typically, we suggest using water and ultrasonic gel cream to enhance conductivity, although the majority of our customers find these unnecessary.

Posted 7 months ago

“I haven't received my parcel yet Its been more than 3 weeks. No updates on the tracking and I have been calling the parcel team and care Max nothing has happened yet. I am not happy.”

Posted 11 months ago

“It would be great to receive the product before being asked for a review!”

Posted 1 year ago

“Don’t use it does not fit”

Posted 1 year ago

“I have not received my product as yet so I cannot review it. I will once I recieve it , Thankyou .”

Posted 1 year ago

“Used only twice Doesn’t fit two parts properly and difficult to operate”

Posted 1 year ago

“Completely stuffed me around when they should have followed up Australia post and told me I had to Very poor and unprofessional Stay away Unsatisfied”

Posted 1 year ago

“Used the product once and now it wont start only shows a green light, would not recommend at all”

Posted 1 year ago

“Poor customer service. Poor product. I don’t recommend.”

Posted 1 year ago

“This is a absolute waste of money. The air pressure u can't even feel and then I had to pay 20 bucks to send the faulty expensive thing back. I won't shop here again especially after the poor customer service and still waiting on my full refund which won't be a full refund as I had to pay 20 bucks shipping for something peice of cheap plastic they charge 185 bucks for. I learnt my lesson the hard way. Domt believe everything you read!!!”

Posted 1 year ago

“Waste of money”

Posted 1 year ago

“Sadly the plugs didn’t fit into my tens machine”

Posted 1 year ago

“Still have not received it yet, it’s past the delivery date 😡”

Posted 1 year ago

“Service normal”

Posted 1 year ago

«
1
2
3
»

CareMax is rated 4.6 based on 1,262 reviews