CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,670 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If I could give a zero I would. Even though I have normal size neck and got several friends/family to try it they could not get it close to being closed and fit correctly. I’m still expected to pay for return shipping when clearly there is something wrong with the device.”

Helpful Report

Posted 2 weeks ago

“Gaslighted me when I pointed out the discrepancies of what is stated on the website, and what is stated in the manual”

Helpful Report

(Vermont 3133) - Posted 3 weeks ago

“I received my nebuliser a week ago, I used it once and it worked, I've just tried to use it again and it is now leaking like a sieve, not happy with the quality of this product, I purchased it because I have a lung condition. Not sure what to do about this, please help me”

Helpful Report

(Vermont 3133) - Posted 1 month ago

“I purchased Carmax nebuliser for my kids few months back. I had a bad experience with this product. Not working Well. Not producing fumes most of the time. I'm not using it very often. Because I have noticed it after one month of purchasing, I couldn't return it.”

Helpful Report

Posted 1 month ago

“i didnt get it yet”

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(Vermont 3133) - Posted 1 month ago

“It doesn’t work I fiound it not easy to to put together I’ve had one before much easier so very disappointing”

Helpful Report

(Vermont 3133) - Posted 2 months ago

“Caremax uses Aramex THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardise their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.”

Helpful Report

(Vermont 3133) - Posted 3 months ago

“ARAMEX Easily THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardize their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.”

Helpful Report

Posted 3 months ago

“Never received the tracking number or product”

Helpful Report

(Vermont 3133) - Posted 3 months ago

“I am yet to receive the parcel - and - I am yet to receive a reply to my email to Caremax dated 17 February 2025. So it is difficult to give a rating.”

Helpful Report

(Vermont 3133) - Posted 4 months ago

“While I haven't had the chance to thoroughly test out the product, I'll never get another product from CareMax while they use Aramex to deliver their products. Worst delivery service and several thousand Google reviews of Aramex agree.”

Helpful Report

(Vermont 3133) - Posted 4 months ago

“We ordered a product, however it arroved very damaged. We contacted support via email and phone. However, we are yet to receive a replacement or even a notice of when we will receive it.”

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(Vermont 3133) - Posted 5 months ago

“Would love to give a good review however I am still awning on my delivery”

Helpful Report

(Vermont 3133) - Posted 5 months ago

“I paid for express postage. Received the wrong product. Paid for it to be returned and now two weeks after the order date am still yet to receive the product. Very happy customer 🙃”

Helpful Report

(Vermont 3133) - Posted 5 months ago

“Asking for a review when im still waiting for the item to even get to Melbourne Airport after 6 working days to come to Brisbane, the Nebulizer that im really waiting on seems to be sitting in Never Never land, Not Happy.”

Helpful Report

(Vermont 3133) - Posted 5 months ago

“Hi I ordered shoe dryer and just used once 2 days ago and please have a look at the product. Cheap quality, also smell of shoes didn't go away Please find the attached photos. Label just came out by itself!!”

Helpful Report

(Vermont 3133) - Posted 6 months ago

“Still haven't received the package 3 weeks later, pretty poor customer service”

Helpful Report

(Vermont 3133) - Posted 6 months ago

“I still haven't received it yet so a bit hard to leave a review! Unfortunately you used Aramex, they have to be one of the worst courier companies around and there have been no tracking updates since 4/12 so have no idea where it is.”

Helpful Report

(Vermont 3133) - Posted 6 months ago

“Nebuliser only lasted 15 months and only used every 2nd day. Company was not helpful.As far as I am concerned now other far better products on the market. Stay AWAY FROM CAREMAX AN UNETHICAL ,POIR PRODUCT COMPANY.As they say warn others others and recommend good products. This is warning others.”

Helpful Report

Posted 7 months ago

“Had to send back screen was cracked and have not heard anything back yet”

Helpful Report

(Vermont 3133) - Posted 7 months ago

CareMax is rated 4.5 based on 1,670 reviews