CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,671 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,671 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to pay for delivery which took over a week.”

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(Vermont 3133) - Posted 7 months ago

“As yet I have not received my order! Very disappointed with Aramex couriers whose tracking app claimed delivery on Thursday 17 Oct but package still hadn’t arrived by end of Friday!!!”

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(Vermont 3133) - Posted 8 months ago

“CARE about Reviews ....not the products”

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(Vermont 3133) - Posted 9 months ago

“The EMS does not do as it’s supposed to and it also appears EMS is set to TENS function. TENS might be set to EMS function…neither work in the fashion they say do we think they’ve been programmed in reverse. Not worth the money.”

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Posted 11 months ago

“The item is has a expiry date of 2022.”

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Posted 11 months ago

“Paid express shipping on a Friday lunchtime. Item was not sent till Monday. Finally arrived Wednesday. Incorrect item sent. You refuse to send correct item until you receive the incorrect item back. Despite being able to track it Not impressed. Just glad it was not an item that we needed in a hurry. Will see if and when correct item arrives. Refund of express shipping should have been the minimum offered”

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Posted 11 months ago

“Those clips dont work with my device. Cant you make things compatible instead?”

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Posted 1 year ago

“The parcel took 7 days to get from Melbourne to Sunshine Coast Qld via courier! I suggest you change your courier”

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Posted 1 year ago

“I haven’t got the product yet.”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“I still haven't received my purchase, hopefully it will arrive soon. I was hoping to have my purchase by now as it is supposed to have been dispatched from Melbourne in late January.”

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Posted 1 year ago

“i still dont have this item?”

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Posted 1 year ago

“The CareMax Electric Heating pad for period pain relief is totally waste of money. Initial first couple of months it worked okay not the best but now it can barely last for 15-20 mins max even though after fully charged. I agree with other viewers who experienced the same.”

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Posted 1 year ago

“There is no service because I still have not received my product.”

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Posted 1 year ago

“These socks do nothing. Very big waste of money. Do not buy them”

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Posted 1 year ago

“The staff told me to apply water to my ear lobe or buy some special gel when I sent them an email that i could not get the ear clips working indicating that they know all about the conductivity issues with the ear clips.”

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Posted 1 year ago

For the proper functioning of the tens machine, a complete electric circuit is required. Just like with the electrode pads, if there's an interruption in the circuit, it will halt the flow of electric current. Whether this situation occurs or not is contingent upon the skin condition of each individual. Typically, we suggest using water and ultrasonic gel cream to enhance conductivity, although the majority of our customers find these unnecessary.

Posted 1 year ago

“I haven't received my parcel yet Its been more than 3 weeks. No updates on the tracking and I have been calling the parcel team and care Max nothing has happened yet. I am not happy.”

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Posted 2 years ago

“It would be great to receive the product before being asked for a review!”

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Posted 2 years ago

“Don’t use it does not fit”

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Posted 2 years ago

“I have not received my product as yet so I cannot review it. I will once I recieve it , Thankyou .”

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Posted 2 years ago

CareMax is rated 4.5 based on 1,671 reviews