CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 1,748 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid for express postage. Received the wrong product. Paid for it to be returned and now two weeks after the order date am still yet to receive the product. Very happy customer 🙃”

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(Vermont 3133) - Posted 7 months ago

“Asking for a review when im still waiting for the item to even get to Melbourne Airport after 6 working days to come to Brisbane, the Nebulizer that im really waiting on seems to be sitting in Never Never land, Not Happy.”

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(Vermont 3133) - Posted 8 months ago

“Hi I ordered shoe dryer and just used once 2 days ago and please have a look at the product. Cheap quality, also smell of shoes didn't go away Please find the attached photos. Label just came out by itself!!”

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(Vermont 3133) - Posted 8 months ago

“Still haven't received the package 3 weeks later, pretty poor customer service”

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(Vermont 3133) - Posted 8 months ago

“I still haven't received it yet so a bit hard to leave a review! Unfortunately you used Aramex, they have to be one of the worst courier companies around and there have been no tracking updates since 4/12 so have no idea where it is.”

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(Vermont 3133) - Posted 9 months ago

“Nebuliser only lasted 15 months and only used every 2nd day. Company was not helpful.As far as I am concerned now other far better products on the market. Stay AWAY FROM CAREMAX AN UNETHICAL ,POIR PRODUCT COMPANY.As they say warn others others and recommend good products. This is warning others.”

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Posted 9 months ago

“Had to send back screen was cracked and have not heard anything back yet”

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(Vermont 3133) - Posted 10 months ago

“I had to pay for delivery which took over a week.”

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(Vermont 3133) - Posted 10 months ago

“As yet I have not received my order! Very disappointed with Aramex couriers whose tracking app claimed delivery on Thursday 17 Oct but package still hadn’t arrived by end of Friday!!!”

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(Vermont 3133) - Posted 10 months ago

“CARE about Reviews ....not the products”

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(Vermont 3133) - Posted 1 year ago

“The EMS does not do as it’s supposed to and it also appears EMS is set to TENS function. TENS might be set to EMS function…neither work in the fashion they say do we think they’ve been programmed in reverse. Not worth the money.”

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Posted 1 year ago

“The item is has a expiry date of 2022.”

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Posted 1 year ago

“Paid express shipping on a Friday lunchtime. Item was not sent till Monday. Finally arrived Wednesday. Incorrect item sent. You refuse to send correct item until you receive the incorrect item back. Despite being able to track it Not impressed. Just glad it was not an item that we needed in a hurry. Will see if and when correct item arrives. Refund of express shipping should have been the minimum offered”

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Posted 1 year ago

“Those clips dont work with my device. Cant you make things compatible instead?”

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Posted 1 year ago

“The parcel took 7 days to get from Melbourne to Sunshine Coast Qld via courier! I suggest you change your courier”

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Posted 1 year ago

“I haven’t got the product yet.”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“I still haven't received my purchase, hopefully it will arrive soon. I was hoping to have my purchase by now as it is supposed to have been dispatched from Melbourne in late January.”

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Posted 1 year ago

“i still dont have this item?”

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Posted 1 year ago

“The CareMax Electric Heating pad for period pain relief is totally waste of money. Initial first couple of months it worked okay not the best but now it can barely last for 15-20 mins max even though after fully charged. I agree with other viewers who experienced the same.”

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Posted 1 year ago

CareMax is rated 4.5 based on 1,748 reviews