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CareMax Reviews

4.5 Rating 1,902 Reviews
89 %
of reviewers recommend CareMax
Company Reviews Product Reviews
4,948
 Metrics Info
4.5
Based on 1,902 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Monique
Verified Buyer
“Never received the tracking number or product”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Paul Young
Verified Buyer
“I am yet to receive the parcel - and - I am yet to receive a reply to my email to Caremax dated 17 February 2025. So it is difficult to give a rating.”
Helpful Report
(Vermont 3133) - Posted 11 months ago
Craig
Verified Buyer
“While I haven't had the chance to thoroughly test out the product, I'll never get another product from CareMax while they use Aramex to deliver their products. Worst delivery service and several thousand Google reviews of Aramex agree.”
Helpful Report
(Vermont 3133) - Posted 11 months ago
Antony
Verified Buyer
“We ordered a product, however it arroved very damaged. We contacted support via email and phone. However, we are yet to receive a replacement or even a notice of when we will receive it.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Michael
Verified Buyer
“Would love to give a good review however I am still awning on my delivery”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Oliver
Verified Buyer
“I paid for express postage. Received the wrong product. Paid for it to be returned and now two weeks after the order date am still yet to receive the product. Very happy customer 🙃”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Allan
Verified Buyer
“Asking for a review when im still waiting for the item to even get to Melbourne Airport after 6 working days to come to Brisbane, the Nebulizer that im really waiting on seems to be sitting in Never Never land, Not Happy.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Mojtaba
Verified Buyer
“Hi I ordered shoe dryer and just used once 2 days ago and please have a look at the product. Cheap quality, also smell of shoes didn't go away Please find the attached photos. Label just came out by itself!!”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Ashleigh
Verified Buyer
“Still haven't received the package 3 weeks later, pretty poor customer service”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Michael Tod
Verified Buyer
“I still haven't received it yet so a bit hard to leave a review! Unfortunately you used Aramex, they have to be one of the worst courier companies around and there have been no tracking updates since 4/12 so have no idea where it is.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Rob Woodbridge
Unverified Reviewer
“Nebuliser only lasted 15 months and only used every 2nd day. Company was not helpful.As far as I am concerned now other far better products on the market. Stay AWAY FROM CAREMAX AN UNETHICAL ,POIR PRODUCT COMPANY.As they say warn others others and recommend good products. This is warning others.”
Helpful Report
Posted 1 year ago
Colin
Verified Buyer
“Had to send back screen was cracked and have not heard anything back yet”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Anonymous
Verified Buyer
“I had to pay for delivery which took over a week.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Deb
Verified Buyer
“As yet I have not received my order! Very disappointed with Aramex couriers whose tracking app claimed delivery on Thursday 17 Oct but package still hadn’t arrived by end of Friday!!!”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Anonymous
Verified Buyer
“CARE about Reviews ....not the products”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Anonymous
Verified Buyer
“The EMS does not do as it’s supposed to and it also appears EMS is set to TENS function. TENS might be set to EMS function…neither work in the fashion they say do we think they’ve been programmed in reverse. Not worth the money.”
Helpful Report
Posted 1 year ago
Erum Khan
Verified Buyer
“The item is has a expiry date of 2022.”
Helpful Report
Posted 1 year ago
Claudine
Verified Buyer
“Paid express shipping on a Friday lunchtime. Item was not sent till Monday. Finally arrived Wednesday. Incorrect item sent. You refuse to send correct item until you receive the incorrect item back. Despite being able to track it Not impressed. Just glad it was not an item that we needed in a hurry. Will see if and when correct item arrives. Refund of express shipping should have been the minimum offered”
Helpful Report
Posted 1 year ago
Steve
Verified Buyer
“Those clips dont work with my device. Cant you make things compatible instead?”
Helpful Report
Posted 1 year ago
Cheryl
Verified Buyer
“The parcel took 7 days to get from Melbourne to Sunshine Coast Qld via courier! I suggest you change your courier”
Helpful Report
Posted 1 year ago
CareMax is rated 4.5 based on 1,902 reviews
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