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CareMax Reviews

4.5 Rating 2,125 Reviews
88 %
of reviewers recommend CareMax
Company Reviews Product Reviews
6,501
 Metrics Info
4.5
Based on 2,125 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Henry
Verified Buyer
“It doesn’t work the air pump is not easy to use, instructions are poor.”
Helpful Report
(Vermont 3133) - Posted 11 months ago
Julie
Verified Reviewer
“I want to return the item I purchased because it's not the right product for me but there's no way of contacting CareMax so it looks like I'm stuck with it. I will go and buy a different brand but I'm not impressed.”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“If i could put zero star i would, product was total rubbish do yourselves a favour and look else where , Within 30 days of customer receiving products: Caremax covers return shipping. This was on there web site but they refused to pay for postage plus they didnt refund me the full amount for the producy.i tried to ring them multiple time could not get through and they woulnt return my emails only after days had gone by VERY VERY BAD EXPERIENCE never to deal with this crowd again.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Guest
Verified Buyer
“Sent the wrong item. Doesn't work. Unable to contact a soul.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Mary
Verified Buyer
“Have nt received it yet”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Guest
Verified Buyer
“Never included the ear electrodes. Hoping this gets rectified as I don't want to pay twice.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Courtney
Verified Reviewer
“If I could give a zero I would. Even though I have normal size neck and got several friends/family to try it they could not get it close to being closed and fit correctly. I’m still expected to pay for return shipping when clearly there is something wrong with the device.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Gaslighted me when I pointed out the discrepancies of what is stated on the website, and what is stated in the manual”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Carmel
Verified Buyer
“I received my nebuliser a week ago, I used it once and it worked, I've just tried to use it again and it is now leaking like a sieve, not happy with the quality of this product, I purchased it because I have a lung condition. Not sure what to do about this, please help me”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Arnold
Verified Buyer
“i didnt get it yet”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Gillian
Verified Buyer
“It doesn’t work I fiound it not easy to to put together I’ve had one before much easier so very disappointing”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Zoran
Verified Buyer
“Caremax uses Aramex THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardise their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Zoran Anicic
Unverified Reviewer
“ARAMEX Easily THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardize their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.”
Helpful Report
Posted 1 year ago
Monique
Verified Buyer
“Never received the tracking number or product”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Paul Young
Verified Buyer
“I am yet to receive the parcel - and - I am yet to receive a reply to my email to Caremax dated 17 February 2025. So it is difficult to give a rating.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Craig
Verified Buyer
“While I haven't had the chance to thoroughly test out the product, I'll never get another product from CareMax while they use Aramex to deliver their products. Worst delivery service and several thousand Google reviews of Aramex agree.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Antony
Verified Buyer
“We ordered a product, however it arroved very damaged. We contacted support via email and phone. However, we are yet to receive a replacement or even a notice of when we will receive it.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Michael
Verified Buyer
“Would love to give a good review however I am still awning on my delivery”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Oliver
Verified Buyer
“I paid for express postage. Received the wrong product. Paid for it to be returned and now two weeks after the order date am still yet to receive the product. Very happy customer 🙃”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Allan
Verified Buyer
“Asking for a review when im still waiting for the item to even get to Melbourne Airport after 6 working days to come to Brisbane, the Nebulizer that im really waiting on seems to be sitting in Never Never land, Not Happy.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
CareMax is rated 4.5 based on 2,125 reviews
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