CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 1,748 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't review something I still haven't received. I have emailed customer service & still have had no response”

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Posted 5 years ago

“not happy i wanted gel for my tens machine and you sent me gel for ultra sound machine.it was to runny to stick to my skin.not happy have to look in another supplier”

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Posted 5 years ago

“It does nothing don’t waste your money”

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Posted 5 years ago

“Orderd 2 caremax tens machine only 1 arrived. Sent email to discuss what happen and never herd back very unprofessional..”

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Posted 5 years ago

Thanks for letting us know. Apologies for the oversight. The second unit was shipped on 1st May. Please let us know if there is any other question.

Posted 5 years ago

“Placed order on 24 March. Now 12 April and still in pain with no delivery!”

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Posted 5 years ago

Apologies for the delay in shipping. Please understand Australia post is experiencing longer than usual delay due to Covid-19 outbreak.

Posted 5 years ago

“No confirmation or appropriate contact about delays, estimated time or confirmation. Website advised I would get a call. Still waiting.”

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Posted 5 years ago

Sorry about the late response. we are very shortstaffed in March and Apr due to the outbreak of covid-19

Posted 5 years ago

CareMax is rated 4.5 based on 1,748 reviews