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CareMax Reviews

4.5 Rating 1,671 Reviews
89 %
of reviewers recommend CareMax
4.5
Based on 1,671 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Used only twice Doesn’t fit two parts properly and difficult to operate
Helpful Report
Posted 2 years ago
Completely stuffed me around when they should have followed up Australia post and told me I had to Very poor and unprofessional Stay away Unsatisfied
Helpful Report
Posted 2 years ago
Used the product once and now it wont start only shows a green light, would not recommend at all
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Posted 2 years ago
Poor customer service. Poor product. I don’t recommend.
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Posted 2 years ago
This is a absolute waste of money. The air pressure u can't even feel and then I had to pay 20 bucks to send the faulty expensive thing back. I won't shop here again especially after the poor customer service and still waiting on my full refund which won't be a full refund as I had to pay 20 bucks shipping for something peice of cheap plastic they charge 185 bucks for. I learnt my lesson the hard way. Domt believe everything you read!!!
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Posted 2 years ago
Waste of money
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Posted 3 years ago
Sadly the plugs didn’t fit into my tens machine
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Posted 3 years ago
Still have not received it yet, it’s past the delivery date 😡
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Posted 3 years ago
Service normal
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Posted 3 years ago
They’re confusing the customers by adding those massage slippers in the photo.
Helpful Report
Posted 3 years ago
Hi Ryan, Massage slipper is an optional accessory as stated in the listing. Regards
Posted 3 years ago
This product does not work, I've have been running it for 24 hours and very minimal water comes out. The product made no difference. The temperature and humidity showing in the machine doesn"t mach with the Thermometer Humidity at bedroom
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Posted 3 years ago
Still waiting, haven't received it yet.
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Posted 3 years ago
Disappointed is the first word that comes to mind. I purchased the item o/n 1045027976 on 27/1/22 but have not seen the delivery yet. The latest expected delivery date from Carmax was at worst was Friday 18/2/22. I had intended to purchase at least 2 of these items but decided to go with 1 for now. If this is your usual service then I may have to rethink my next order... Karl Rowston
Helpful Report
Posted 3 years ago
I still have not received it......
Helpful Report
Posted 3 years ago
You sent me the wrong product. I decided to keep it in the hopes of one day being able to use it, but as I live overseas I didn’t have time to lodge a complaint, especially since the only way way to contact you is in writing. I even took a screenshot of the gel pads I ordered, where it described the pads as having a particular feature (a button that can be attached the these wires) and the ones I got were completely different and have no button and can in no way be attached to my TENS machine. Very unimpressed. I also got an email NINE days after ordering them, to say they had been shipped, despite the website saying that they would ship products over $20 the SAME DAY. Super unimpressed.
Helpful Report
Posted 3 years ago
This is more a review with regard to the delivery - I have NOT received my product yet so I am unable to rate "the Product", but I was horrified to learn, after placing my order, that delivery is through ARAMEX who couldn't deliver a pandemic, let alone a parcel. I think they are using FLINTSTONE mobiles for their deliveries. I received a message that they are "running" late - indeed!!!
Helpful Report
Posted 3 years ago
Checking out reviews. Seems every product reviewed is nameless. First site I have looked at that fails to identify the product and it does look like there are quite a few different products as different functions are described. ?????
Helpful Report
Posted 3 years ago
I haven't still got the product till now. Very disappointed and no idea how it looks like and it feels. You need to find out what is going on and let me know.
Helpful Report
Posted 3 years ago
I FEEL THAT ON A WILD GOOSE CHASE, THE INSTRUMENTAL THAT YOU SHOW IS MENT FOR A VAGINA OR I’M WRONG? THE TENS GENERATOR. DOES NOT DISPLAY THAT IT STIMULATES THE VAGINA, ALL IT HAS IS FOR PAIN I DON’T HAVE PAIN. I NEED IT FOR STIMULATION. ********.
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Posted 3 years ago
I did not receive the product
Helpful Report
Posted 3 years ago
CareMax is rated 4.5 based on 1,671 reviews