CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 1,902 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t got the product yet.”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“I still haven't received my purchase, hopefully it will arrive soon. I was hoping to have my purchase by now as it is supposed to have been dispatched from Melbourne in late January.”

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Posted 1 year ago

“i still dont have this item?”

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Posted 1 year ago

“The CareMax Electric Heating pad for period pain relief is totally waste of money. Initial first couple of months it worked okay not the best but now it can barely last for 15-20 mins max even though after fully charged. I agree with other viewers who experienced the same.”

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Posted 2 years ago

“There is no service because I still have not received my product.”

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Posted 2 years ago

“These socks do nothing. Very big waste of money. Do not buy them”

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Posted 2 years ago

“The staff told me to apply water to my ear lobe or buy some special gel when I sent them an email that i could not get the ear clips working indicating that they know all about the conductivity issues with the ear clips.”

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Posted 2 years ago

For the proper functioning of the tens machine, a complete electric circuit is required. Just like with the electrode pads, if there's an interruption in the circuit, it will halt the flow of electric current. Whether this situation occurs or not is contingent upon the skin condition of each individual. Typically, we suggest using water and ultrasonic gel cream to enhance conductivity, although the majority of our customers find these unnecessary.

Posted 2 years ago

“I haven't received my parcel yet Its been more than 3 weeks. No updates on the tracking and I have been calling the parcel team and care Max nothing has happened yet. I am not happy.”

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Posted 2 years ago

“It would be great to receive the product before being asked for a review!”

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Posted 2 years ago

“Don’t use it does not fit”

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Posted 2 years ago

“I have not received my product as yet so I cannot review it. I will once I recieve it , Thankyou .”

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Posted 3 years ago

“Used only twice Doesn’t fit two parts properly and difficult to operate”

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Posted 3 years ago

“Completely stuffed me around when they should have followed up Australia post and told me I had to Very poor and unprofessional Stay away Unsatisfied”

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Posted 3 years ago

“Used the product once and now it wont start only shows a green light, would not recommend at all”

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Posted 3 years ago

“Poor customer service. Poor product. I don’t recommend.”

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Posted 3 years ago

“This is a absolute waste of money. The air pressure u can't even feel and then I had to pay 20 bucks to send the faulty expensive thing back. I won't shop here again especially after the poor customer service and still waiting on my full refund which won't be a full refund as I had to pay 20 bucks shipping for something peice of cheap plastic they charge 185 bucks for. I learnt my lesson the hard way. Domt believe everything you read!!!”

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Posted 3 years ago

“Waste of money”

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Posted 3 years ago

“Sadly the plugs didn’t fit into my tens machine”

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Posted 3 years ago

“Still have not received it yet, it’s past the delivery date 😡”

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Posted 3 years ago

CareMax is rated 4.5 based on 1,902 reviews