CareMax Reviews

Name: CareMax
Rating: 4.56

4.6 Rating 1,276 Reviews

91 %

of reviewers recommend CareMax

4.6

Based on 1,276 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Tell us how CareMax made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CareMax 5 star review on 12th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thisisabsoluterubbish”

Helpful Report

Posted 3 years ago

“I still haven't received my training mask 3weeks later...”

Helpful Report

Posted 3 years ago

“o be honest not used yet will def let you know after my holidays in oct need it for the car travel,”

Helpful Report

Posted 3 years ago

“STAY AWAY! Never received products nor any contact. My money was taken for nothing. No replys to customer complaints emails sent.”

Helpful Report

Posted 3 years ago

“Product is a COMPLETE waste of my money. The box wasn't sealed, the wand itself was marked, dusty & dirty. Once fully charged there is NOTHING about it that is worth the money I spent on it.”

Helpful Report

Posted 3 years ago

“I can't review something I still haven't received. I have emailed customer service & still have had no response”

Helpful Report

Posted 3 years ago

“not happy i wanted gel for my tens machine and you sent me gel for ultra sound machine.it was to runny to stick to my skin.not happy have to look in another supplier”

Helpful Report

Posted 3 years ago

“It does nothing don’t waste your money”

Helpful Report

Posted 3 years ago

“Orderd 2 caremax tens machine only 1 arrived. Sent email to discuss what happen and never herd back very unprofessional..”

Helpful Report

Posted 4 years ago

Thanks for letting us know. Apologies for the oversight. The second unit was shipped on 1st May. Please let us know if there is any other question.

Posted 3 years ago

“Placed order on 24 March. Now 12 April and still in pain with no delivery!”

Helpful Report

Posted 4 years ago

Apologies for the delay in shipping. Please understand Australia post is experiencing longer than usual delay due to Covid-19 outbreak.

Posted 3 years ago

“No confirmation or appropriate contact about delays, estimated time or confirmation. Website advised I would get a call. Still waiting.”

Helpful Report

Posted 4 years ago

Sorry about the late response. we are very shortstaffed in March and Apr due to the outbreak of covid-19

Posted 3 years ago

CareMax is rated 4.6 based on 1,276 reviews