CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,888 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer experience. Loving the massager. Very easy to use and very well priced.”

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(Vermont 3133) - Posted 15 hours ago

“Havent received the product that I ordered on 28/12. Its now 8/1 & ARAMEX refuse to admit it is lost until 13/1. I DO NOT USE ARAMEX because they are the WORST DELIVERER, even INDIA POST is better. Ive advised ARAMEX that my post is medical and I need it, they refuse to locate it. There is an alert on it saying its been delayed, last seen at Melbourne. Yet it was logged on ARAMEX as having arrived at my local depot on 4/11 to be delivered on 5/11. The alert shows suburbs affected by the delay, none of which apply to my parcel. ARAMEX refuse to acknowledge that they have lost it until Monday 13th, which is 9 working days after they received it. Or 16 DAYS AFTER PURCHASE. AT WHICH POINT I STILL WILL NOT HAVE IT. TOTAL F***UP and its MY HEALTH THAT IS SUFFERING. THANKS FOR NOTHING ARAMEX. CAREMAX CHANGE YOUR CARRIER. Give customers the CHOICE NOT TO USE ARAMEX. ARAMEX's excuse is CAREMAX should have sent it PRIORITY if its a health product.”

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(Vermont 3133) - Posted 21 hours ago

“Powerful little device recommend”

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(Vermont 3133) - Posted 1 day ago

“Really happy with Caremax's service. Thank you.”

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(Vermont 3133) - Posted 1 day ago

“Very easy to use and quick delivery. Great product too.”

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(Vermont 3133) - Posted 1 day ago

“The inhalator was hard to use as there’s not much information how to so I had not good experience and we have not used it we tried once and it was impossible to use”

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(Vermont 3133) - Posted 3 days ago

“Good product and worth the price”

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(Vermont 3133) - Posted 3 days ago

“Bought online”

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(Vermont 3133) - Posted 4 days ago

“Every thing seem ok.can you tell me what happens after the battery is done & cannot be charged any more. Can it be replaced & at what cost.thanks.”

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(Vermont 3133) - Posted 6 days ago

“Excellent service, easy to contact , quick reply & questions are answered clearly. Orders are dispatched efficiently.”

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(Vermont 3133) - Posted 6 days ago

“wrong product. They sent me a tens machine.”

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