CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 1,898 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was dead on arrival.The stand by mode did not work or nebulise. I would not buy this product again.”

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(Vermont 3133) - Posted 14 hours ago

“Fast delivery”

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(Vermont 3133) - Posted 1 day ago

“The delivery process was fine. THe font on the brochure explaining the device is so small I am yet to find the patience to read and start using the device. MOre help is needed on how to use. BRochure not user friendly.”

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(Vermont 3133) - Posted 2 days ago

“I couldn't find a description of the different programs, but may have missed it. Otherwise, very pleased with it.”

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(Vermont 3133) - Posted 2 days ago

“Great service and quick delivery”

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(Vermont 3133) - Posted 3 days ago

“Very helpful and responsive, goods always arrive well packaged and quickly.”

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(Vermont 3133) - Posted 3 days ago

“Product settings do not match the research recommended settings. The preset programs do not match the recommended settings that the research Caremax reference in their articles on how to use the TENS machine. Caremax support advised that I will need to custom set the user defined programs. But there are not enough of them, and they cant be set to the same values as the researchers recommended. Took quite a lot of work to figure this out, despite Caremax statement saying "We provide a comprehensive packaging solution" It looks very much like they developed a fancy website, then buy a cheap/generic device from Aliexpress with their logo on it. But the programming is not the same as the research recommends. Disappointing. I would recommend shopping elsewhere.”

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Posted 4 days ago

“1 week turn-around for deliver during the end of year festive season isn't too bad. Will have to see what else I need from CareMax in the future.”

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(Vermont 3133) - Posted 4 days ago

“Everything nice and normal”

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(Vermont 3133) - Posted 5 days ago

“Very quick delivery.”

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