CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,876 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,876 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service. Good price.”

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(Vermont 3133) - Posted 5 hours ago

“I bekieve the tens /ems machine is good value and so far it is doing all i expected from it. Regards Keith”

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(Vermont 3133) - Posted 1 day ago

“The TENS user manual and instructions for use could be clearer. I specifically bought the TENS machine for its VNS function however there were no instructions for use in the manual. Eventually I was able to work it out online but it wasn’t straightforward. In saying that, once you understand it, the product is great. I would not recommend the courier Aramex as the package arrived days later than the tracking suggested and contacting them was painful as the drivers are individual contractors and difficult to contact. My package eventually arrived days late and beaten up. Thankfully the products were not damaged. Based this experience I’m not sure if i would purchase again.”

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(Vermont 3133) - Posted 1 day ago

“Very happy with the products and service from Caremax, in particular the efficient product delivery.”

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(Vermont 3133) - Posted 1 day ago

“Service is ok. Delivered as soon as could from Aus to Uk. I bought the pro to use as a Vagus Nerve Stimulator.... no instructions in the booklet.... you have to go online and download and print off. The instructions are a little complicated which left me feeling quite nervous as the ear clip is so near the brain. I seem to have to have it on 40 which is max... and dont know if I'm doing it correctly or not.”

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(Vermont 3133) - Posted 2 days ago

“The product I bought was as described, it was posted quickly and arrived in good condition.”

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(Vermont 3133) - Posted 3 days ago

“Didn't give it a 5 because they only ship on weekdays which delays deliveries particularly for orders made late Fridays.”

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(Vermont 3133) - Posted 3 days ago

“Don't really have anything to say about the service, wasn't bad but I didn't really interact much other than purchasing.”

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(Vermont 3133) - Posted 3 days ago

“Service is good. No issues. Nice emails to advise to a first time purchaser the process which was very nice.”

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(Vermont 3133) - Posted 4 days ago

“Prompt service”

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(Vermont 3133) - Posted 5 days ago

“Arrived on time”

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(Vermont 3133) - Posted 5 days ago

“Excellent. My order was despatched & received very promptly.”

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(Vermont 3133) - Posted 5 days ago

“So close to Christmas thought it may take longer but arrived very promptly and the process was easy so a happy customer.”

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