CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 2,114 Reviews

88 %

of reviewers recommend CareMax

4.5

Based on 2,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Tell us how CareMax made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a quick delivery time . Smooth process.”

Helpful Report

(Vermont 3133) - Posted 1 day ago

“my pad doesn’t work l got my refund”

Helpful Report

(Vermont 3133) - Posted 2 days ago

“Easy to use website and purchase process. product as described.”

Helpful Report

(Vermont 3133) - Posted 5 days ago

“Pointless to pay for express shipping when you take more than 48 hrs to process the order for shipment.”

Helpful Report

Posted 5 days ago

“Both the service and quality of product were excellent. Needed this to use while waiting for my dental splint to be made. Very comfortable to wear while sleeping.”

Helpful Report

(Vermont 3133) - Posted 5 days ago

“I was happy with the service. I can't find anything that was negative about the service.”

Helpful Report

(Vermont 3133) - Posted 5 days ago

“The website was a little difficult to navigate at times depending on what you are wanting to buy, although I managed.”

Helpful Report

(Vermont 3133) - Posted 6 days ago

“Silicon pads with the gel is working great. No alergic reaction. I was getting a rash from other brands adhesive gel pads. Fast delivery also. Cheers”

Helpful Report

(Vermont 3133) - Posted 6 days ago

“Easy app to use. Paid for express post to get delivery faster. All intact, easy to follow directions.”

Helpful Report

(Vermont 3133) - Posted 1 week ago

“Have been using CareMax for years. Great products, always fast and efficient service.”

Helpful Report

(Vermont 3133) - Posted 1 week ago

“I don’t believe the rest of these reviews are true. The device I bought works intermittently. Their website advertises they are an Australian family owned business and yet you can not speak to a human in Australia and the email support is AI generated. I would like to send my device back but I highly doubt I would get a refund. I would advise not to buy from this sham company.”

Helpful Report

Posted 1 week ago

“hi everyone, caremax service and products are excellent, fastest delivery i have ever seen. packing of product excellent, great communication will be using them again thanks grant.”

Helpful Report

Posted 1 week ago

“Nice and efficient”

Helpful Report