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CareMax Reviews

4.5 Rating 1,748 Reviews
89 %
of reviewers recommend CareMax
Company Reviews Product Reviews
4,046
 Metrics Info
4.5
Based on 1,748 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jen
Verified Buyer
“Didn't need to use follow up services”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anne Flanagan
Verified Buyer
“fast service”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Graeme
Verified Buyer
“Machine was delivered promptly and provides me with pain relief.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Marius
Verified Buyer
“I cannot comment on the service as I only sent an email to the company a few minutes ago.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Bibek
Verified Buyer
“Good product!!”
Helpful Report
Posted 1 month ago
Maria Hughes
Verified Buyer
“Fast shipping, and good service”
CareMax 5 star review on 17th July 2025
Helpful Report
(Vermont 3133) - Posted 1 month ago
Maryam
Verified Buyer
“I am very, very satisfied and have been using this device for more than three years. I also bought it for my parents and have recommended it to all my friends who complain of back, leg, and shoulder pain, and they are also very satisfied, especially using the 10/15 pads is great.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Jagwant
Verified Buyer
“It really helped me with my pain in shoulder and back”
Helpful Report
(Vermont 3133) - Posted 2 months ago
RÉGIS
Verified Buyer
“je nai pas recu la bonne appareil je vous anvoi une photo de l`appareil que jé recu je veux l`appareil que jai commender ou un ramboursemt”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Sarah
Verified Buyer
“I love the 3 in 1 unit that I purchased. CareMax has really made sure that as a customer I can get the best out of my machine by providing a lot of easy to read and follow instructions and information I am very happy with my purchase.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Steven
Verified Buyer
“i like the website although it’s a bit spread out feeling and i found it hard to locate things. i would give five stars if there was an apple pay option. i don’t like going through a third party just to buy something and will avoid it when possible.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
John
Verified Buyer
“All is good and fit for purpose.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Peter
Verified Buyer
“Very good!”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Good enough for me”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Guest
Verified Buyer
“Never included the ear electrodes. Hoping this gets rectified as I don't want to pay twice.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Donna
Verified Buyer
“Very hard to place such a simple order!! My cart kept being filled with other products I didn’t want!! Terrible experience.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Robert
Verified Buyer
“Good service and communication. Just trying to learn the settings as new machine has more features.Need some help in getting basic setting established.i.e.ten, 90 minutes ,level 3 and 4 which will cover 90 per cent of actual needs.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Louise
Verified Buyer
“As able to answer my questions and assist. Thank you”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Kev
Verified Buyer
“Easy to order, quick shipment”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Michael
Verified Buyer
“Good service. No hassles at all”
Helpful Report
(Vermont 3133) - Posted 2 months ago
CareMax is rated 4.5 based on 1,748 reviews
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