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CareMax Reviews

4.5 Rating 1,925 Reviews
89 %
of reviewers recommend CareMax
Company Reviews Product Reviews
5,270
 Metrics Info
4.5
Based on 1,925 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Synden
Verified Buyer
“Very prompt and good follow up and contact. Excellent products, as I have had a tens previously. Compact and extremely user friendly. Better than the $300 one I purchased.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Great product”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Chantelle
Verified Buyer
“I love the loop on the toe separator! Much easier to keep in place :)”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Helen
Verified Buyer
“Easy to use and good value”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Dave
Verified Buyer
“Hey guys, before i write my Google review. I thought id better give you the opportunity to address my disappointment with my recent purchase of your genuine pads, they are really not half as good as the ones that came with the machine, they have lost there stickiness after four to five applications. the original ones were still being used after at least fourty uses. i should of saved my money and brought the none genuine pads!!!”
Helpful Report
(Vermont 3133) - Posted 1 month ago
David
Verified Buyer
“I was happy with the experience to buy nebuliser accessories. However I was unimpressed that the inhalation tube I had to replace had failed”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“On time and as described”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Lindy
Verified Buyer
“The product was dead on arrival.The stand by mode did not work or nebulise. I would not buy this product again.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“The delivery process was fine. THe font on the brochure explaining the device is so small I am yet to find the patience to read and start using the device. MOre help is needed on how to use. BRochure not user friendly.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Gill Ayres
Verified Buyer
“I couldn't find a description of the different programs, but may have missed it. Otherwise, very pleased with it.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Gary
Verified Buyer
“Great service and quick delivery”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Very helpful and responsive, goods always arrive well packaged and quickly.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Brett
Verified Reviewer
“Product settings do not match the research recommended settings. The preset programs do not match the recommended settings that the research Caremax reference in their articles on how to use the TENS machine. Caremax support advised that I will need to custom set the user defined programs. But there are not enough of them, and they cant be set to the same values as the researchers recommended. Took quite a lot of work to figure this out, despite Caremax statement saying "We provide a comprehensive packaging solution" It looks very much like they developed a fancy website, then buy a cheap/generic device from Aliexpress with their logo on it. But the programming is not the same as the research recommends. Disappointing. I would recommend shopping elsewhere.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“1 week turn-around for deliver during the end of year festive season isn't too bad. Will have to see what else I need from CareMax in the future.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Samantha
Verified Buyer
“Everything nice and normal”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Guest
Verified Buyer
“Very quick delivery.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Guest
Verified Buyer
“Excellent customer experience. Loving the massager. Very easy to use and very well priced.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Havent received the product that I ordered on 28/12. Its now 8/1 & ARAMEX refuse to admit it is lost until 13/1. I DO NOT USE ARAMEX because they are the WORST DELIVERER, even INDIA POST is better. Ive advised ARAMEX that my post is medical and I need it, they refuse to locate it. There is an alert on it saying its been delayed, last seen at Melbourne. Yet it was logged on ARAMEX as having arrived at my local depot on 4/11 to be delivered on 5/11. The alert shows suburbs affected by the delay, none of which apply to my parcel. ARAMEX refuse to acknowledge that they have lost it until Monday 13th, which is 9 working days after they received it. Or 16 DAYS AFTER PURCHASE. AT WHICH POINT I STILL WILL NOT HAVE IT. TOTAL F***UP and its MY HEALTH THAT IS SUFFERING. THANKS FOR NOTHING ARAMEX. CAREMAX CHANGE YOUR CARRIER. Give customers the CHOICE NOT TO USE ARAMEX. ARAMEX's excuse is CAREMAX should have sent it PRIORITY if its a health product.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Guest
Verified Buyer
“Powerful little device recommend”
Helpful Report
(Vermont 3133) - Posted 2 months ago
CareMax is rated 4.5 based on 1,925 reviews
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