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CareMax Reviews

4.5 Rating 2,038 Reviews
88 %
of reviewers recommend CareMax
Company Reviews Product Reviews
5,863
 Metrics Info
4.5
Based on 2,038 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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K
Verified Buyer
“Very easy and sleek machine. Highly recommend”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Rosemary
Verified Buyer
“Fast shipping and a fair price. Plenty of information to help me decide to purchase.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Chris Webster
Verified Buyer
“The machine works as described. Assists me in the recovery of painful knees after running. Haven't used the TENS function yet. Took a star off only because the instructions could have done with some editing.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Best Tens/Ems ever”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Julia
Verified Reviewer
“I am satisfied because it is very warm and safer than an electric blanket. My daughter loves it.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Very good very prompt”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anne Davey
Verified Buyer
“I don’t think instructions give any clear indication the difference between TENS Mass & EMS. Also why are the electron wires red & black. This is not explained. Does it matter which colour goes where?”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anthea
Verified Buyer
“I did not receive this purchase. Communication was not great. I had to keep getting in touch and responses were slow.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Toni Burns
Verified Buyer
“Have tried to phone the day after I received my order only to hear a recorded message saying to send an email for a faster reply. Emailed numerous times only to have email sent back saying that message could not be delivered.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Gerard McDonald
Verified Buyer
“The Caremax pre 2.0 was delivered efficiently and it does what it is claimed to do. It has assisted my wife considerably with her pain management. In the near future we will be travelling and the unit is light and compact so it will be going along with us.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Customer service was really really helpful, prompt reply and organised extra express shipping for me after I'd already placed my order. I would have really really appreciated some sort of size guide when purchasing this - I initially had purchased the larger one and found it the wrong fit, so I then had to pay again for a smaller size. Sad face.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
P
Verified Buyer
“Excellent product, great customer service!”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anthony
Verified Buyer
“Easy and quick delivery”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Karen George
Verified Buyer
“Easy to order, items arrive timely.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Boyde Aroney
Verified Buyer
“Customer service is very helpful.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Thanks for sending in a sturdy envelope.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Vera
Verified Buyer
“Seems ok havnt used enough to really say”
Helpful Report
(Vermont 3133) - Posted 2 months ago
David Basset
Verified Buyer
“Excellent service”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Prue
Verified Buyer
“Ordering my tens machine was easy, the website is easy to use and the check out was simple. Delivery did take a little longer than expected but it was worth the wait.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Received the de-oderisor on 26th Feb. Unit is faulty - goes flat after 4-5 days. Asked to return at my expense - only just over 30 days old”
Helpful Report
(Vermont 3133) - Posted 2 months ago
CareMax is rated 4.5 based on 2,038 reviews
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