CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 1,748 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Postage was free”

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Posted 2 years ago

“Not too happy as unit seems to work fine but very little relief, my problem being sciatic type pain caused by collapsed vertebrae. Perhaps more info could be helpful, however, works just fine on shoulder pain, so that's good!”

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Posted 2 years ago

“Nothing out of the ordinary”

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Posted 2 years ago

“service was ok.”

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Posted 2 years ago

“Delivery was ok”

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Posted 3 years ago

“the screen goes black and you cannot see which program is on”

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Posted 3 years ago

“Hmm the unit was broken and sent back to address on package”

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Posted 3 years ago

“Delivery was good.”

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Posted 3 years ago

“It's not build as good as the original magic wand, it's got inferior materials and doesn't have the same penetrating power of the original. However it is good for its price.”

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Posted 3 years ago

“Limiting in terms of getting the benefit of heat as you have to sit close to a plug the whole time. I thought the belt had vibration but unable to find it.”

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Posted 3 years ago

“I want to know about returning faulty item.”

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Posted 3 years ago

“Works well. Display difficult to read in light - natural or electric. Taking time to master setup!”

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Posted 3 years ago

“Delivered quickly. No issues.”

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Posted 3 years ago

“Disappointed I was not told this was the wrong fitting for the vibration wand I purchased. It would be helpful if this was noted on the website”

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Posted 3 years ago

“Purchased caremax device online. received in a timely manner”

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Posted 4 years ago

“Great product and fast to ship but after sales support poor. I worked out answers to my questions despite asking for help.”

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Posted 4 years ago

The record shows your message has been responded 3 hours after. and we apologize for the late reply, however please understand we are experiencing understaffing due to the current covid-19 lockdown restriction.

Posted 4 years ago

“Good service”

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Posted 4 years ago

“It is faulty and the washer no longer fits”

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Posted 4 years ago

“The TENS Knee Sleeve Brace us good but I wish you would have had sizes to pick from. It’s very very tight as my legs are very swollen.”

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Posted 4 years ago

“the belt requires an extension as the belt does not fit some sizes and that is my size.”

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Posted 4 years ago

CareMax is rated 4.5 based on 1,748 reviews