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CareMax Reviews

4.5 Rating 2,159 Reviews
88 %
of reviewers recommend CareMax
Company Reviews Product Reviews
6,804
 Metrics Info
4.5
Based on 2,159 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lisa Lisa
Verified Buyer
“Easy to order but it hasn’t arrived yet. 🤔🤷‍♀️”
Helpful Report
(Vermont 3133) - Posted 11 months ago
Jack
Verified Buyer
“Unfortunately Auspost lets you down with express post. Only 180km away and took 5 days to arrive. I ordered a parcel from Perth at the exact same time and it came 2 days later. Purchased express post as I needed the machine asap. Would have rather drive down and get it instead.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
David
Verified Buyer
“Delivery was prompt, but product description on the website needs more detail. It wasn't clear to me that the product was designed for children, and adult brush heads had to be purchased separately.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Amanda
Verified Buyer
“A pure novice, a clip to show how to use both the machine snd belt for the various settings would be helpful. Online info is full of ads. It could be sent to customers as a part of the confirmation process.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Anonymous
Verified Buyer
“Not enough clear information on how to use pelvic floor probe. Delivery very slow”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Peter
Verified Buyer
“Reasonably quick delivery of a mediocre product.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Ray
Verified Buyer
“Toe Seperator slips to the base of toe and doing so toe does not seperate Any other designs”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Nicholas
Verified Buyer
“Delivery and refund was fine but the product did not really indicate size and as such I was unable to take advantage of the items use.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Cia
Verified Buyer
“Good. On time”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Jose
Verified Buyer
“It's okay but a little strange to work with Not sure yet on the results”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Jen
Verified Buyer
“Didn't need to use follow up services”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Marius
Verified Buyer
“I cannot comment on the service as I only sent an email to the company a few minutes ago.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Alan
Verified Buyer
“Performs per advertising”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Randel
Verified Buyer
“Very slow delivery”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Hilary
Verified Buyer
“Nice device, it came in a timely manner, BUT I found the instructions very difficult to follow. Still not sure if we are doing the right thing. There were no instructions on how to use for vagus nerve stimulation, though we ordered the device with the wee ear clips... which fall off very easily and have no clue which program to use with it, or how to manually program to fit the parameters we found on line.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Mary
Verified Buyer
“Setting up is quite confusing”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Melissa
Verified Buyer
“Should be a bit longer and wider.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Pete
Verified Buyer
“I don’t think it does anything, just 2 red lights on the end of a wire. The buttons are dark and also not the easiest to read.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
David MacKinnon
Verified Buyer
“It was OK.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
Dave Rolfe
Verified Buyer
“No issues with Caremax, all my problems were the fault of Australia Post.”
Helpful Report
(Vermont 3133) - Posted 1 year ago
CareMax is rated 4.5 based on 2,159 reviews
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