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CareMax Reviews

4.5 Rating 2,159 Reviews
88 %
of reviewers recommend CareMax
Company Reviews Product Reviews
6,804
 Metrics Info
4.5
Based on 2,159 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christine
Verified Buyer
“Quick delivery. The machine works well and the pads attach to my skin well and do not move. Overall very pleased”
Helpful Report
(Vermont 3133) - Posted 6 months ago
Guest
Verified Buyer
“The knee sleeve is really good. The only thing was with the socks ordered, the pin adapters were not in the package and they were meant to come with the socks to be able to use. I contacted customer support and they said they would send some out. I haven’t received them yet, but looking forward to them. Also the courier was slow. Australia post is a lot better.”
Helpful Report
(Vermont 3133) - Posted 6 months ago
Anthony
Verified Buyer
“Easy and quick delivery”
Helpful Report
(Vermont 3133) - Posted 7 months ago
Anonymous
Verified Buyer
“Thanks for sending in a sturdy envelope.”
Helpful Report
(Vermont 3133) - Posted 7 months ago
David
Verified Buyer
“Good arrived on time.”
Helpful Report
(Vermont 3133) - Posted 8 months ago
Maureen
Verified Buyer
“Company service is excellent. I'm not convinced that these soft gel toe separaters will work on my bunions as the item in the gap is small as squishy.”
Helpful Report
(Vermont 3133) - Posted 8 months ago
A J Baker
Verified Buyer
“Good size”
Helpful Report
(Vermont 3133) - Posted 8 months ago
David
Verified Buyer
“I was happy with the experience to buy nebuliser accessories. However I was unimpressed that the inhalation tube I had to replace had failed”
Helpful Report
(Vermont 3133) - Posted 9 months ago
Gill Ayres
Verified Buyer
“I couldn't find a description of the different programs, but may have missed it. Otherwise, very pleased with it.”
Helpful Report
(Vermont 3133) - Posted 9 months ago
Anonymous
Verified Buyer
“1 week turn-around for deliver during the end of year festive season isn't too bad. Will have to see what else I need from CareMax in the future.”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Claire Losciuto
Verified Buyer
“The TENS user manual and instructions for use could be clearer. I specifically bought the TENS machine for its VNS function however there were no instructions for use in the manual. Eventually I was able to work it out online but it wasn’t straightforward. In saying that, once you understand it, the product is great. I would not recommend the courier Aramex as the package arrived days later than the tracking suggested and contacting them was painful as the drivers are individual contractors and difficult to contact. My package eventually arrived days late and beaten up. Thankfully the products were not damaged. Based this experience I’m not sure if i would purchase again.”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Marina
Verified Buyer
“Didn't give it a 5 because they only ship on weekdays which delays deliveries particularly for orders made late Fridays.”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Anonymous
Verified Buyer
“Service is good. No issues. Nice emails to advise to a first time purchaser the process which was very nice.”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Vanessa
Verified Buyer
“Arrived on time”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Anonymous
Verified Buyer
“..............”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Graeme
Verified Buyer
“Delivery was achieved quickly”
Helpful Report
(Vermont 3133) - Posted 10 months ago
Rod
Verified Buyer
“The nebuliser is great, 5 star! The postage was terrible. I first saw the unit for sale on Amazon, did a check and found it was an Aussie company and decided to buy. Unfortunately I didn't think and bought direct. This is a problem because Amazon had 2 day delivery not two weeks. I then had to go and buy another unit locally to get my wife through until this one arrived.”
Helpful Report
(Vermont 3133) - Posted 11 months ago
John
Verified Buyer
“Could have better instructions”
Helpful Report
(Vermont 3133) - Posted 11 months ago
Susanne
Verified Buyer
“It works well and was reasonably priced however, I find it very hard to follow the directions so not sure O am getting the full benefit of it”
Helpful Report
(Vermont 3133) - Posted 11 months ago
Kevin
Verified Buyer
“Delivery was fast and efficient.”
Helpful Report
(Vermont 3133) - Posted 11 months ago
CareMax is rated 4.5 based on 2,159 reviews
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