CareMax Reviews

Name: CareMax
Rating: 4.54

4.5 Rating 1,619 Reviews

90 %

of reviewers recommend CareMax

4.5

Based on 1,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fast shipping”

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Posted 1 year ago

“Great, efficient service”

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Posted 1 year ago

“This is nice~ But is it possible to turn off vibration? Sometimes i enjoy only heating eyes. I don’t know how to turn off vibration.”

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Posted 1 year ago

“Very prompt response to my order”

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Posted 1 year ago

“Prompt service and provided tracking information. AusPost let the side down, tasking a full week to deliver.”

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Posted 1 year ago

“Delivered fast. Really useful how they have 4 heads so you can extend the number of pads per socket for my portable Tens machine. It turns my 4 pad machine into an 8 pad. I just need to get some more 5 x 5 cm pads now.”

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Posted 1 year ago

“Excellent service, very quick to send which was what I needed.... will highly recommend to friends but also buy again from them”

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Posted 1 year ago

“Quick and fast delivery”

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Posted 1 year ago

“This is awesome this is the second one we have got through you and here we are again getting a new one his old one finally died and he has it for about 4 years or so. We swear by it.”

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Posted 1 year ago

“The Water Pulse arrived quickly, was competitively priced and works exactly as described. Excellent service!”

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Posted 1 year ago

“Speedy delivery”

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Posted 1 year ago

“Easy to buy and correctly shipped.”

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Posted 2 years ago

“I haven’t had to use Caremax’s customer service”

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Posted 2 years ago

“Good product prompt delivery much much appreciated”

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Posted 2 years ago

“I was skeptical about buying the CareMax PRO 2.0 online. "Would I receive the unit as advertised" was my concern. Instead - the unit arrived super quickly. The shiping communication was constant and professional. And the best part - the unit performs better than I expected. Highly recommend the unit, and CareMax as the supplier.”

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Posted 2 years ago

“Excellent thank you”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Excellent!”

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Posted 2 years ago

“the pads that I have purchasedour non-adhesive which are really hard to find as I like applying ultrasonic gel. The large are great for my back and the small for my legs. great price and great product expressly used with their tens machines.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

CareMax is rated 4.5 based on 1,619 reviews