CARFAX Reviews

Name: CARFAX
Address: 5860 Trinity Parkway, #600, CENTREVILLE, Virginia
Rating: 4.30

4.3 Rating 2,638 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Questions

Metrics

4.3

Based on 2,638 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Location:

5860 Trinity Parkway,
#600,
CENTREVILLE
Virginia
20120-1998

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Jeff

Miso

CARFAX 1 star review on 13th November 2024

Carfax Buyback Is A Joke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good super goid”

Helpful Report

Posted 5 years ago

“Your service is very reassuring with regards to car buying.”

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Posted 5 years ago

“They need more praise than I can give!! They are the best at what they do.”

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Posted 5 years ago

“Since I was buying online, your report gave me enough information ask intelligent question, negotiate and eventually drive 100 miles to test drive and buy the car.”

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Posted 5 years ago

“The carfax system was very helpful in purchasing our used Ford. I say system since we rejected another good looking candidate based on the information in the report of that car. The one we bought has worked out well since we bought it.”

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Posted 5 years ago

“Such a great tool to keep track of your vehicle”

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Posted 5 years ago

“good info. very helpful”

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Posted 5 years ago

“One and only carfax is the option for me. Thank you, Mike”

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Posted 5 years ago

“Used CarFax several times and hasn't disappointed me yet!”

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Posted 5 years ago

“I can,t figure out how to update and input my milage, oil changes, mechanics name and address and phone #????????? Gary Estabrook 774 Mount Vernon Rd. Berea Ky. 40403”

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Posted 5 years ago

“The carfax report was essential to my decision to not purchase a car. In the report I could see the car had been in numerous accidents and spent some of its life in the Northeast where rust is a big problem. I live in Hawaii and the current owner claims he was not aware that the car had spent 10 years in the rust belt.”

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Posted 5 years ago

“Getting the CARFAX before vehicle purchase is Critical and Essential”

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Posted 5 years ago

“Es la forma más segura y confiada de comprar un vehículo”

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Posted 5 years ago

“Cause ur company gives accurate info so when people buy they’ll know what they buying love this place it’s a great thing recommend buyers check here before u buy”

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Posted 5 years ago

“Nice carfax reports”

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Posted 5 years ago

“Good report. Brief and to the point.”

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Posted 5 years ago

“Carfax is a much needed item when buying a car. I'm happy to be able to check carfaxes first before I buy.. Thanks”

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Posted 5 years ago

“Helpful to understand the history of the car and highlighted two recalls that needed to be addressed.”

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Posted 5 years ago

“I've had 2 good experiences with Carfax in the last 2 years. I picked up 2 reports on 2 cars AFTER I had already made the purchases to get a better idea of their respective maintenance histories and I they told me what I needed to know.”

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Posted 5 years ago

“Made it easier and safe to buy a car, thanks.”

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Posted 5 years ago

CARFAX is rated 4.3 based on 2,638 reviews