CARFAX Reviews

Name: CARFAX
Rating: 4.30

4.3 Rating 2,631 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Metrics

Info

4.3

Based on 2,631 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a car from NotSoNew in Kansas City. Very, very honest people. No messing around, just right to the deal. Purchased a car and did the paperwork in 15 minutes. I would highly recomend them.”

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Posted 3 years ago

“Good overall product - thx !”

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Posted 3 years ago

“Keep up the good work”

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Posted 3 years ago

“It make it easy to fine out about the vehicle before buying or help me make a far offer..”

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Posted 4 years ago

“Overpriced , but what other options do we have .”

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Posted 4 years ago

“I liked the look of the report and the ease of ordering. There was a slight hiccup in ordering which was resolved by Carfax.”

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Posted 4 years ago

“excellent report”

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Posted 4 years ago

“No I don’t want to write a review.”

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Posted 4 years ago

“good report”

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Posted 4 years ago

“Provides a good check and balance for any car you may be purchasing. In addition, you can get a service monitor to keep you current once you have this car.”

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Posted 4 years ago

“Report gave history that was not reveled by owner.”

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Posted 4 years ago

“It’s the best on the market but there’s things not complete it’s not 100% but better than not knowing at all.”

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Posted 4 years ago

“good reviwws”

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Posted 4 years ago

“quick and simple, easy to use”

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Posted 4 years ago

“I have used Carfax for several years and have purchased 5 vehicles with their data. They have saved me time, money, stress and frustration. Although they're expensive I think they're worth the investment.”

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Posted 4 years ago

“It should not just “ disappear “ (and the purchaser no longer have access to it until another payment is made) at a point in time after you purchase it !!!!”

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Posted 4 years ago

“Carfax was helpful in the sale of my 2nd vehicle that I no longer needed. I would have rated you very good had you not charged me for my second request that I do believe should have been free since it was in the time limitation. That was partially my fault. Thanks, Tim”

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Posted 4 years ago

“Good information provided which assists in making a factual decision on the possible purchase on a desired automobile.”

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Posted 4 years ago

“A carfax saved me from getting cheated on three different car deals. I can not believe how dishonest people can be. The carfax could be more user friendly, but it got the job done. Thanks”

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Posted 4 years ago

“With our Carfax we compared our 3 vehicle options. 1 was our right away based on repair and ownership records. The other stood out as our first choice as it showed it was sold, serviced, and traded back in at the same dealer from an executive owner. Price is higher than it used to be, but it was a helpful tool.”

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Posted 4 years ago

CARFAX is rated 4.3 based on 2,631 reviews