CARFAX Reviews

Name: CARFAX
Rating: 4.30

4.3 Rating 2,631 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Metrics

Info

4.3

Based on 2,631 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed to know if the vehicle had any crash, recall or insurance incidents. It basically had a "clean" record, although it appears to have sat in a barn for nearly a decade.”

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Posted 6 years ago

“Allowed me to have what I needed for a great deal.”

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Posted 6 years ago

“Let me know when Iwas looking at a good car for the money.”

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Posted 6 years ago

“I sold my car quickly and for the best price after providing the buyer with the CARFAX report. It made all the difference.”

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Posted 6 years ago

“I was able to see title changes and any reported accidents and maintenance.”

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Posted 6 years ago

“Used carfax to confirm seller’s information about the car and also guide me in asking the correct questions. Ultimately any deal is a matter of trust, carfax help me know the vehicle and to confirm the seller was being transparent and upfront”

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Posted 6 years ago

“Helped me decide which cars to test drive.”

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Posted 6 years ago

“I bought my first SUV recently. Knowing nothing about this type of vehicle, I asked my dealer for a Car Fax. He got distracted, how convenient. Therefore, I got my own repirt. It confirmed my impression th at it was going to be a very good buy. Three previous owners, all in the region. Mileage at each sale confirmed. Few repairs in 170K miles. Good background an educated consumer.”

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Posted 6 years ago

“Was looking at a 2008 Honda Accord. Noticed that the hood didn't close all the way and you could see the weatherstrip. The lady was asking a little more than I was willing to pay. When I got the carfax info, it showed 2 airbag deployments in one year. I offered her less money and she refused. I informed her of the information. She was the 2nd owner. She was not aware of the previous damage.”

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Posted 6 years ago

“We were able to get the car we wanted and know how many people had owned it. We knew were it was from, how many miles and to me it was great to know that.”

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Posted 6 years ago

“My wife and I were in need of a reliable used vehicle. I am always hesitant with determining the history of a vehicle. We were able to pull up and verify the history of Jeep Commander and purchase with confidence thanks to CARFAX.”

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Posted 6 years ago

“Did a search on a 2000 Audi A4 Quattro 5 speed. Turned out the one owner was telling the truth about the vehicle. Pros: Detailed info Cons: A little pricey Cheers!”

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Posted 6 years ago

“I was looking at a car and was thinking about buying it. The price seemed almost too good to be true. When I checked the cat on CarFax, it turns out that it had been involved in a flood and that wasn't disclosed by the seller. CarFax ended up saving me a ton of money and headache.”

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Posted 6 years ago

“Carfax charged me way too much for my usage. I had a set price to look up so many cars for that price and they OVER charged me. The charges were $129.17 twice a month when the charge should've been 1 time a month. I was not looking at very many cars per month, I was way under my limit. I was able to use Carfax and buy my granddaughter a car. I tried to look up a 210 Honda Pilot using the vin number and no reports on it which made me suspicious and I did not buy the vehicle.”

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Posted 6 years ago

“I was able to validate the history of a 2002 Jetta that I hoped to purchase. Made me feel comfortable about the purchase.”

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Posted 6 years ago

“Carfax showed me that a car that was advertised with under 100,000 miles (and showed that on the odometer) actually had over 200,000 miles. Plus Carfax showed that it only ever had one owner so the seller knew and was being dishonest.”

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Posted 6 years ago

“I bought a 2008 Scion tC Toyota and I had the suspicion that it was once involved in an accident noticing a oddity in the way the body panels are aligned. The air bags were not deployed and the car still looks nice. Car fax gave me a close estimate of the car value BUT lower than what the banks go by on NADA by about $1k. Oh well,I am very happy with the car and by paying it off it will boost my credit and lastly it's far better than the pile of junk GM I was driving. Thanks”

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Posted 6 years ago

“I was about to buy a bmw with problems with the pixels on the odometer. The owner told me it 195xxx Kms but upon checking the car fax it was actually at over 300000 Kms from the last report sent in. Needless to say, I didn’t buy the car”

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Posted 6 years ago

“Carfax showed me that even though I was buying a car with 160k miles, it had been well taken care of with all the maintenance performed on time and with trustworthy professionals.”

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Posted 6 years ago

“I was pleased with the results. Didn't find any major damage with the car.”

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Posted 8 years ago

CARFAX is rated 4.3 based on 2,631 reviews