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Carlton Leisure Reviews

2.2 Rating 186 Reviews

29 %

of reviewers recommend Carlton Leisure

Company Reviews

2.2

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Read Carlton Leisure Reviews

About Carlton Leisure:

Carlton Leisure has been one of the leading travel agents in the UK for over 15 years, offering cheap flights and hotel stays around the world.

They already run successful Press, TV and Radio advertising campaigns and have now extended their reach even further by launching a successful affiliate program with Affiliate Window.

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Email:

info@carltonleisure.com

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Carlton Leisure 5 star review on 24th February 2022

Carlton Leisure 5 star review on 24th February 2022

Carlton Leisure 5 star review on 24th February 2022

Carlton Leisure 5 star review on 24th February 2022

Carlton Leisure 5 star review on 24th February 2022

Carlton Leisure 5 star review on 24th February 2022

Carlton Leisure 5 star review on 24th February 2022

7

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with.I was struggling online to get a flight back from NZ at Xmas. I made a phone call and with great assistance from Harry I was sorted in no time!..I had email confirmation and was extremely happy.”

Posted 5 hours ago

“Abhi was most helpful and true to his word. Booked everything as requested and well informed with all the details via email. Thanks to Abhi, I would recommend Carlton as I've purchased long haul tickets with them several times before and Abhi has been the most truthful agent I've ever spoken to.”

Posted 18 hours ago

“very easy website to book a multi stop trip....went without a problem”

Posted 1 week ago

“Great service. Abhi was really helpful and both our long haul flights and our shorter internal flights all ran smoothly and to plan. The price they quoted was really competitive. We would use again.”

Posted 1 week ago

“Very helpful staff. I spoke to Abhi and he was very efficient, courteous and going out of the way to help me find the best price for flight tickets. I can recommend Carlton leisure to all my friends. Thank you”

Posted 2 weeks ago

“I used Carlton Leisure to book my flights to Srilanka, Abhi assisted me in booking my tickets, it was an easy and professional service, highly recommend to speak with him.”

Posted 2 months ago

“First time using Carlton. Dealing with Abhi was a pleasure. The booking process was direct and communication was timely. My trip went smoothly and I had a great holiday. I highly recommend Carlton.”

Posted 11 months ago

“We have received great service from Abhi who took great care in helping us book flights with connections which was tricky to do on line . Once the flights were booked he called us back to reserve seats on all flights so we were all together. Great booking experience now looking forward to the holiday . Thanks Abhi.”

Posted 1 year ago

“This was the first time we have used Carlton Leisure and it was a great first experience. We were assisted by Abhi, he was knowledgeable, professional and our booking was very straightforward. Abhi was able to answer all our questions and reassure us. We needed a multi stop flight to Thailand which had proved quite problematic for us to understand and feel confident to book ourselves. After giving Abhi all of our requirements he went away and came back with the perfect package and this was all booked and paid for within a few hours. This level of service is hard to come by and we will most definitely be using Carlton leisure again.”

Posted 1 year ago

“Brilliant service from komal!! Thank you sooooo much”

Posted 1 year ago

“Highly recommended. We requested a couple of changes with our flights during our recent trip to India and Malaysia in Feb 2023, with very little notice, but nothing was too much trouble for Carlton Leisure. Harry, Ronny and Abhi were fantastic to deal with from start to finish, and communicated with us very effectively and attentively, (even though we were a little delayed in replying back). So definitely intend to use them in the future.”

Posted 1 year ago

“The airline changed to earlier flight times from Tokyo to London which meant we couldn't get off the cruise ship in time to catch the flight. Ronny at Carlton Leisure did a great job in securing seats on a later flight the same day.”

Posted 1 year ago

“This is my first time booking with Charlton Leisure.I booked my flights online but there was some changes to my schedule which required me to contact the office.I was assisted by Abbi who was so persistent in helping me to rectify the problem and I will be able to fly on the same day as planned.It was such as relief as i was concerned that my plans will be interrupted.So thank you so much Abbi.You are amazingly good and efficient !!!!.Charlton is blessed with such a worker like you.”

Posted 1 year ago

“Carlton Leisure arranged a very enjoyable and smooth road trip for us to Sri Lanka earlier in March this year. Everything was planned expertly and we had a great time visiting a beautiful country and seeing exquisite sites. During the road trip they ensured we were comfortable and had rest breaks. We saw beautiful temples and the hotel choices were first class in great locations for sightseeing. We would thoroughly recommend Carlton Leisure for all travel arrangements.”

Posted 1 year ago

“Booked flights to Australia with Singapore Airlines and Scoot but wasn't able to make seat reservations on Scoot. Oscar at Carlton Leisure was very helpful in assisting us to resolve this matter. Its not sorted yet but he is on the case.”

Posted 1 year ago

“Amazing service. One of the airlines changed my flight, so my last flight's new timing meant that I left before I had even arrived. I phoned for assistance and Oscar resolved everything for me. He proposed a new schedule to me and then to the airline who had changed the flight, and they approved. He kept me in the loop, phoning me back each time so that I didn't have to redial etc. All resolved and very happy with the service. It was a complicated route with 8 flights but resolved in a timely manner, with patience and a positive attitude. Thank you, Oscar. You made it really easy for me. Best flight service I've had.”

Posted 1 year ago

“Oscar is a superstar!! Booking through you was very easy and made our lives so much easier. Next time I'll have to buy a ticket I'll go directly with you! Thank you for giving us your guidance, and kindly explained us every single step, was very helpful! You are brilliant! Thanks again, Wishing you all the best! Maria and Simone.”

Posted 1 year ago

“Excellent services and the food was great. Thank you!!”

Posted 1 year ago

“" Service was excellent Thank you Carleton leisure “”

Posted 1 year ago

“Great service provided have been booking my flights from them for the last 6 years likewise my whole family. Top Tier”

Posted 1 year ago

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Carlton Leisure is rated 2.2 based on 186 reviews