carplatesdirect.com Reviews

Name: carplatesdirect.com
Rating: 4.34

4.3 Rating 1,347 Reviews

82 %

of reviewers recommend carplatesdirect.com

Company Reviews

Metrics

4.3

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

carplatesdirect.com 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Plates arrived damaged, no contact number. Sent an email 3 times with no response. Plus they don’t even ask for proof of ownership off plates, thought it was a legal requirement.”

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Posted 8 months ago

“Carplatesdirect have not supplied me with the plates I ordered , I have been told they have been delivered but they have not . I do not even have an invoice , they did not send me one . But ! they have sent me an email to ask for a review!!!! What a rubbish service , no plates , no invoice and £64 OUT OF POCKET .”

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Posted 8 months ago

“Superb response to a query sent. This company is Belt & Braces.”

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Posted 8 months ago

“Received promply and as described. Excellent communication and easy transaction”

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Posted 8 months ago

“GReat Service thanks very much”

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Posted 8 months ago

“High quality product at a competitive price. Quick serv8ce and very good commun8cation. Highly recommend.”

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Posted 8 months ago

“The plates were spot on & easy to fit 👍”

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Posted 8 months ago

“Wow, talk about quick!!”

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Posted 8 months ago

“What an amazing company to deal with. My playe was somewhat delayed in the post, however, a very short email exchange with the sales department and a new one was dispatched immediately with express delivery. The plate arrived the very next day. Perfect customer service, many thanks.”

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Posted 8 months ago

“Had an initial problem with the technology on the website, but it was quickly resolved.”

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Posted 8 months ago

“All good and easy.”

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Posted 8 months ago

“Still haven’t received the plates. Emails about delayed delivery, then no one home, then could find the address. Have had to order elsewhere,”

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Posted 8 months ago

“The service is very good and the products are excellent. I was actually a returned-customer after using them a couple of years ago. I kept the initial details (email and invoice) and used that the second time successfully. Although, I noted that there was no login options on their website to be able to review past order. But it not often that people needs to re-order. Also, keeping personal details beyond the acceptable time is a breach of data protection anyway and would need extra resources to manage the process.”

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Posted 8 months ago

“Great fast service and a graet product.”

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Posted 8 months ago

“Excellent, precise and clean.”

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Posted 8 months ago

“Good plates very quick service”

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Posted 8 months ago

“Outstanding company. I am very happy with the plate. Easy purchase, fast delivery. What more could a buyer want. As Arnie said : "I'll Be Back".”

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Posted 8 months ago

“Excellent service. Plates arrived amazingly quickly. Would recommend them”

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Posted 8 months ago

“Fantastic service from start to finish. Plates arrived well packaged and they look fantastic.”

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Posted 8 months ago

“Plates are great. my only comment would be that there was no correspondence from CarPlates during the process: 1. details over website and fee paid, 2. request from Carplates for verification docs to be sent to a different email address, 3. sent docs . . . no word of confirmation of receipt, so for a few days i was getting concerned about legitimacy, but then the plates 'just arrived'.”

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Posted 8 months ago

carplatesdirect.com is rated 4.3 based on 1,347 reviews