CarRentals.co.uk Reviews

Name: CarRentals.co.uk
Address: 1 The Square, Lightwater, Surrey
Rating: 4.62

4.6 Rating 1,561 Reviews

96 %

of reviewers recommend CarRentals.co.uk

4.6

Based on 1,561 reviews

Customer Service
Communication Channels	Email, Telephone

About CarRentals.co.uk:

Complete our simple search form above and click the "Search Now" button and we will find you all the very latest prices from up to 50 car hire companies. Then click on the deal that's best for you and you will be taken straight to the car hire company whe?

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Phone:

0871 434 1300

Email:

admin@carrentals.co.uk

Location:

1 The Square, Lightwater
Surrey
GU18 5SS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with easy booking and deal .”

Helpful Report

Posted 10 years ago

“I am not a confident internet user, but found, with a little thought, I could easily use you site.”

Helpful Report

Posted 10 years ago

“All mainly good but the process of picking the car up is too painful. There seems to be too much paperwork being done by the staff on the desks - surely this could all be sorted before. You have all the details from the booking form - why is it not just a case of proving your identity and picking up a set of keys with full instructions on how to find the car. It should take no more than a minute but I waited 30 minutes in a queue of about 6 people with 3 desks being manned. This process is begging for improvement which would keep customers happier and save a load of labour”

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Posted 10 years ago

“It was an easy to use site - the only problem was I'd put up pickup at 1300/1330 and the confirmation has come back as 1000 - we don't land until 1215.”

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Posted 10 years ago

“Easy to use website”

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Posted 10 years ago

“some companies could be much clearer at the beginning of the booking process as to what is included and what is not included in the total price , particularly with regards to winter tyres.”

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Posted 10 years ago

“Very happy with the service and answered my questions before the hire date very well”

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Posted 10 years ago

“Easy site to use. Good fuel policy. Very happy with service given.”

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Posted 10 years ago

“Great website and easy to use. Unfortunately, had to cancel booking as my new credit card pin hadn't arrived before travel. Cancelling the booking was straightforward. Will definitely use again. Just one request - at start of booking process, state clearly that only credit card payment accepted at the rental location. Might save some hassle of having to rely on public transport on holiday.”

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Posted 10 years ago

“Good range of cars and prices.”

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Posted 10 years ago

“I had booked with CarRentals before, so went back to them, but not before comparing other sites. This, again, was much the easiest. Very reasonable prices too, and no fuss.”

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Posted 10 years ago

“Booking process was quick and easy. Prices competitive.”

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Posted 10 years ago

“does what it says on the tin”

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Posted 10 years ago

“Simple, easy process. Excess insurance is a bugbear, why so expensive? My annual policy costs £5 less than the quote offered here.”

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Posted 10 years ago

“computer down when we arrived so took a little longer to get car than would have liked after a long journey, then issued us a car that had already had been issued to person in front of us. but staff very good, and all sorted.”

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Posted 10 years ago

“Straightforward and rapid booking process - no frustrations - immediate confirmation. Just about the easiest car rental reservation I've made. And excellent value.”

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Posted 10 years ago

“Easy to book and conditions clear”

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Posted 10 years ago

“It's worth reading the policies of the different quotes at exactly or almost exactly the same price. Fuel, cancelation, milage and insurance can vary.”

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Posted 10 years ago

“good way to compare car companies and the various policies, terms and conditions they all offer.”

Helpful Report

Posted 10 years ago

“easy to use to booking”

Helpful Report

Posted 10 years ago

CarRentals.co.uk is rated 4.6 based on 1,561 reviews