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Carrolls Irish Gifts Reviews

4.6 Rating 7,558 Reviews
89 %
of reviewers recommend Carrolls Irish Gifts
4.6
Based on 7,558 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Carrolls Irish Gifts Reviews
Anonymous
Anonymous  // 01/01/2019
It is not easy to please.My husband and he absolutely loves the hat!
Helpful Report
Posted 1 year ago
Dear Diane,Thank you so much for leaving us a wonderful 5-star rating! We are thrilled to hear that you and your husband are enjoying the hat you purchased from Carrolls Irish Gifts. It is not easy to please, but we are delighted that we were able to provide a product that your husband absolutely loves! As a valued customer, your satisfaction means the world to us. We are constantly striving to deliver the best quality products and exceptional service to every customer, and it is truly rewarding to receive such positive feedback. Thank you once again for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!
Posted 1 year ago
Lovely Irish products. Perfect gifts for family and friends who live overseas
Helpful Report
Posted 1 year ago
Thank you so much, Cheylene, for your fantastic 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you enjoyed our lovely Irish products. They truly make the perfect gifts for family and friends who live overseas, bringing a piece of Ireland into their lives.Your loyalty as a customer means the world to us, and we are grateful for your continued support. Thank you for choosing Carrolls Irish Gifts to fulfill your gift-giving needs. We look forward to serving you again in the future!
Posted 1 year ago
Faute de retourner dans ce superbe pays dont je suis tombé amoureux, je commande régulièrement des produits alimentaires ou pas pour moi et pour offrir, afin de propager les douceurs irlandaises
Helpful Report
Posted 1 year ago
Nous vous remercions sincèrement d'avoir choisi Carrolls comme source de référence pour avoir envoyé des friandises irlandaises. Ce sont des clients fidèles comme vous qui nous inspirent à fournir en continu le meilleur service et les meilleurs produits. Nous sommes honorés d'avoir votre confiance et nous sommes impatients de vous servir à nouveau à l'avenir.
Posted 1 year ago
Every part of my experience with Carrolls Irish Gifts has been 5/5. I love the Kearney's Irish Chocolate and the care that Carrolls takes in packaging and shipping the product. I had an issue where I made a mistake with my mailing address and my post office lost my chocolate (very unfortuante) but Nicola from Carrolls went above and beyond to help me resolve the situation. It's some of the best customer service I've ever experienced!
Helpful Report
Posted 1 year ago
Dear Jason, Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that you had a fantastic customer service experience with us. It's always our goal to provide exceptional service to our customers. Your satisfaction means everything to us! Once again, thank you for choosing Carrolls Irish Gifts. We are here for you anytime, so please don't hesitate to reach out if you have any further questions or need assistance.
Posted 1 year ago
Placed several orders with Carrolls, and am always pleased with the quick shipping time to the US, the friendly customer service when I've needed it, and the quality of the merchandise! Always a fun shopping experience!
Helpful Report
Posted 1 year ago
Thank you so much Cynthia for the 5-star rating of Carrolls Irish Gifts! We are so glad you were pleased with the products and the service you received - it's great to hear that you had an enjoyable experience with us. Thank you again for your kind words!
Posted 1 year ago
From order to delivery Carroll’s Irish Gifts my experience was very good. My item arrived quickly and well packaged.
Helpful Report
Posted 1 year ago
Thank you so much Angela for the 5-star rating of Carrolls Irish Gifts! We are so glad you were pleased with the products and the service you received - it's great to hear that it was all very well packed too. Thank you again for your kind words!
Posted 1 year ago
Fair prices, rapid delivery. All the important stuff (mugs) were well packed and arrived undamaged. Only a tin of tea had a dent. A chance buy, s cap, not only fit me perfectly, but also suits me perfectly, maybe I am part irish. ;-)
Helpful Report
Posted 1 year ago
Dear Torsten, Thank you very much for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear about your positive experience. Your kind words demonstrate our commitment to providing excellent service and ensuring that our customers receive their orders promptly and in pristine condition. We take great pride in delivering a memorable shopping experience, and your satisfaction means everything to us. Once again, thank you for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!
Posted 1 year ago
Love the hoodie & sweatshirt. Fit perfect. Cookies are awesome.
Helpful Report
Posted 1 year ago
Dear Russell,Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We truly appreciate your support and loyalty as our valued customer. We are thrilled to hear that you love the hoodie and sweatshirt you purchased. It's fantastic to know that they fit you perfectly and meet your expectations. Our team takes pride in delivering high-quality products that bring joy to our customers. We couldn't agree more with your sentiment about our delicious cookies. We make it a point to provide delightful treats that satisfy both the taste buds and the soul. We're glad they hit the mark for you! Once again, thank you for your kind review and for being a loyal customer. We genuinely appreciate your continued trust in our brand. Should you need any further assistance or have any other feedback, please feel free to reach out. We're here to help!
Posted 1 year ago
Great store, lots of items, the shipping was very quick, and I love my cap ! Highly recommended.
Helpful Report
Posted 1 year ago
Dear Liza, Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We greatly appreciate your support and recommendation. We are thrilled to hear that you had a great shopping experience with us and that you love your cap. At Carrolls Irish Gifts, we strive to provide a vast selection of items and ensure quick shipping to our valued customers. Your satisfaction is our top priority, and we are delighted to know that we met your expectations. Once again, thank you for choosing Carrolls Irish Gifts. It was a pleasure serving you, and we look forward to assisting you with your future shopping needs.
Posted 1 year ago
The soda bread mix I purchased were excellent easy to follow instructions resulting in delightful soda bread. Unfortunately as a pensioner I can only order very occasionally but will definitely re order when I can.
Helpful Report
Posted 1 year ago
Dear Joseph,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you enjoyed the soda bread mix you purchased. We're glad that the instructions were easy to follow and that it resulted in delightful soda bread. We understand that ordering can be a bit challenging as a pensioner, but we're grateful that you still chose to shop with us. Whenever you're able to order again, we'll be here and ready to assist you. We look forward to serving you again in the future!
Posted 1 year ago
Very pleased with cardigan I ordered , fit perfect nd great quality .
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star rating, Julie! We appreciate your support and are thrilled to hear that you were very pleased with the cardigan you ordered from Carrolls Irish Gifts. It's fantastic to know that it fit perfectly and that you found the quality to be great. Your satisfaction means the world to us. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to serve you again soon!
Posted 1 year ago
Everything was good except the salt and pepper shakers. I’m sending them back!
Helpful Report
Posted 1 year ago
Dear Deborah,Thank you so much for your fantastic 5-star review of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a great experience. We apologize for the issue you encountered with the salt and pepper shakers. Our goal is to ensure that all our products meet the highest quality standards, and we are sorry that this item did not meet your expectations. Please know that we value your feedback, and we are committed to making it right. We would be more than happy to assist you with returning the salt and pepper shakers. Please reach out to our customer service team, and they will guide you through the return process swiftly. Once again, thank you for choosing Carrolls Irish Gifts, and we hope to have the opportunity to serve you again in the future.
Posted 1 year ago
Just as ordered :)! I'm excited to gift this to my partner!
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We're thrilled to hear that you had such a great experience shopping with us. We're glad to know that your order arrived just as you had ordered it. We can imagine how exciting it must be to have found the perfect gift for your partner! We hope that it brings joy and happiness to both of you. Once again, thank you for your wonderful review. We truly appreciate your support and choosing Carrolls Irish Gifts. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us.
Posted 1 year ago
I was very satisfied with your goods and fast delivery.
Helpful Report
Posted 1 year ago
Dear Antonin,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We greatly appreciate your support and are thrilled to hear that you were very satisfied with our goods and fast delivery. We are committed to providing our customers with the best shopping experience possible, and your feedback reassures us that we are on the right track.
Posted 1 year ago
So nice, that you had a few little gifts that I meant to pick up while in Dublin and, forgot to.
Helpful Report
Posted 1 year ago
Dear Cynthia,Thank you so much for taking the time to leave us a fantastic 5-star rating for Carrolls Irish Gifts! We are thrilled to hear that you had such a positive experience with us. We truly appreciate your kind words and are delighted that we could help you find what you were looking for. It's great to know that our store had the little gifts you meant to pick up while you were in Dublin but forgot. We strive to offer a wide range of products that capture the essence of Ireland. Once again, thank you for your excellent rating, and we hope to have the pleasure of serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Carrolls Irish Gifts Team
Posted 1 year ago
I got a custom gunniess glass, it was sent out within days and great service and quality.
Helpful Report
Posted 1 year ago
Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a wonderful experience with us. Your feedback means a lot to our team. We're delighted to know that you got a custom Guinness glass and that it was promptly sent out. We take pride in providing great service and ensuring top-notch quality for our customers. We hope you enjoy your personalized glass and look forward to serving you again in the future!
Posted 1 year ago
I buy a lot from your website each year I have never had a problem up to now I ordered the last tshirt, was charged and the order never completed I had to contact you to reconfirm the order and now it finally arrived
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We greatly appreciate your support and taking the time to share your positive experience with us. We are thrilled to hear that you have been a loyal customer and that you have consistently had a seamless shopping experience on our website. We strive to provide excellent service and top quality products, so it is always gratifying to know that we have met your expectations. We apologize for the inconvenience with your recent order of the t-shirt. Your feedback is valuable to us, and we understand how frustrating it can be when an order does not go as smoothly as expected. We are glad that you proactively reached out to us to confirm the order, allowing us to rectify the situation promptly and ensure that your item finally arrived. Thank you once again for choosing Carrolls Irish Gifts as your go-to destination for Celtic products. We truly value your continued support and look forward to serving you in the future.
Posted 1 year ago
Very pleased with service and gifts offered
Helpful Report
Posted 1 year ago
,Thank you so much for your excellent 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and loyalty to our store. We are thrilled to hear that you are very pleased with our service and the wide range of gifts we offer. Our team constantly strives to provide the best shopping experience to our customers, and it's delightful to know that we met your expectations. We value your continued patronage and promise to keep delivering exceptional products and service. If you ever need any assistance or have further inquiries, please don't hesitate to reach out to us. We're here to help! Thank you once again for your kind words and for choosing Carrolls Irish Gifts as your go-to store. We look forward to serving you in the future. Carrolls Irish Gifts Team
Posted 1 year ago
The chocolates taste amazing!
Helpful Report
Posted 1 year ago
Dear Wanda,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your support and are thrilled to hear that you're satisfied with your shopping experience. "The chocolates taste amazing!" We couldn't agree more! We take pride in offering high-quality products, including these delightful chocolates, and we're delighted to know that you enjoyed them. Thank you once again for your kind words and for choosing Carrolls Irish Gifts. We hope to have the pleasure of serving you again in the future!
Posted 1 year ago
Fantastic customer service with Carrolls. Purchased items to be shipped to Australia some items had to be exchanged. Awesome service, exchanged and sent back to me in no time at all. Products are great quality. Brilliant and prompt communication between customer and warehouse.
Helpful Report
Posted 1 year ago
Dear Elaine,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that you had a fantastic customer service experience with us. It's always our goal to provide exceptional service to our customers, no matter where they are in the world. We are glad that we were able to quickly exchange and send the items you purchased to Australia. We take great pride in the quality of our products, and we are delighted that you found them to be of great quality as well. Your satisfaction means everything to us! We also want to express our gratitude for being a loyal customer. Your continued support and trust in our brand mean the world to us. We look forward to serving you again in the future and providing you with more great products and excellent service. Once again, thank you for choosing Carrolls Irish Gifts. We are here for you anytime, so please don't hesitate to reach out if you have any further questions or need assistance. Warm regards, Carrolls Irish Gifts
Posted 1 year ago
Carrolls Irish Gifts is rated 4.6 based on 7,558 reviews