Carrolls Irish Gifts Reviews

4.6 Rating 7,201 Reviews
88 %
of reviewers recommend Carrolls Irish Gifts
4.6
Based on 7,201 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Carrolls Irish Gifts Reviews
Excellent customer service when needed to be contacted. Items arrived in one piece and wrapped well for transport. Would defo purchase from this company again.
Helpful Report
Posted 3 months ago
Thank you so much, Kathleen, for your fantastic 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a great experience with us. We take pride in our excellent customer service, so we are glad to know that we were able to assist you when needed. Our team always ensures that items are carefully packaged to arrive in perfect condition. We truly appreciate your kind words and we would be honored to have you as a customer again in the future. Thank you for choosing us!
Posted 3 months ago
My slippers were as advertised and arrived quickly. They are the same pair I purchased in Dublin so I was happy to know I could order the same ones shipped to the States.
Helpful Report
Posted 3 months ago
Dear Dawn,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a positive shopping experience with us. We are delighted to know that your slippers were exactly as advertised and that they arrived promptly. It's fantastic to hear that you were able to find the same pair you purchased in Dublin and have them shipped to the States. We always strive to provide our customers with authentic Irish products that bring a touch of Ireland to wherever they may be.
Posted 3 months ago
But was delivered the wrong size sent it back for an exchange over 2 weeks ago and still waiting for Carrolls to sent exchanged item
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Posted 3 months ago
Thank you Alicia, for choosing Carrolls Irish Gifts and for giving us a 5-star rating! W We deeply apologize for the inconvenience you faced with the wrong size item. We understand your frustration and want to assure you that we are working diligently to rectify this situation. I can see our team were in touch this morning and are currently awaiting your response. Thank you for your patience and understanding. Your satisfaction means the world to us, and we will do everything we can to ensure that you receive the correct item promptly.
Posted 3 months ago
I wish there were an 11 out of 10 score! I ordered the Mini Pint Glass- Guinness Ireland Collection, Mini Guinness Pint Chocolates, and Bailey Hot Chocolate Bombs. Since I live in the USA, I ordered early before St. Patrick's Day. I am the team Captain for the Shamrock Run and putting together a package for the runners as a souvenir. The packaging was incredible, nothing broken or cracked (glasses or chocolate bombs!). The ordering was easy, quick shipment even went standard. I will come back and order again I highly recommend it!!! You will not be disappointed. Oh, the pictures don't do any justice to the product when it comes. WAYYYYY better!
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Posted 3 months ago
Thank you for sending me the item I ordered... and for the excellent tracking
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Posted 3 months ago
Dear Driss,Thank you so much for taking the time to leave us a fantastic 5-star rating! We are thrilled to hear that you had a wonderful experience with Carrolls Irish Gifts. Thank you for sending me the item I ordered; your prompt delivery was greatly appreciated. Additionally, we are delighted to know that the tracking service provided with your order was excellent. Ensuring our customers have a seamless purchasing experience is our utmost priority, and we are thrilled to hear that we met your expectations. Once again, thank you for your incredible support and for choosing Carrolls Irish Gifts. We truly value your business and hope to serve you again in the future. Wishing you all the best!
Posted 3 months ago
timely delivery expert packaging
Helpful Report
Posted 3 months ago
Dear Nancy,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We take pride in providing timely delivery and expert packaging to ensure that your order arrives in perfect condition. Our team works hard to ensure that every customer receives their purchase promptly and in top-notch packaging. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future.
Posted 3 months ago
Good price, fast shipping and quality product!
Helpful Report
Posted 3 months ago
Dear Kenneth, Thank you so much for taking the time to give us a phenomenal 5-star rating for Carrolls Irish Gifts! We greatly appreciate your positive feedback and support. We're thrilled to hear that you found our prices to be reasonable, shipping to be speedy, and our products to be of top-notch quality. Delivering an excellent shopping experience is our top priority, and your kind words validate our efforts. Once again, we sincerely appreciate your fantastic feedback and for choosing Carrolls Irish Gifts. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We would be more than happy to serve you again.
Posted 3 months ago
When you are back at home, far from Eire With feeling it’s return to nowhere, How can you make your dream revival ? By buying some presents at Carrolls ! Hi ! This is really what I feel when I take a look at what you sell. Unfortunately I wasn’t born in your beautiful country with such nice people ! So, to be a bit Irish, I want to buy, once a month at least, your products. When I was in Dublin, a month ago, I visited several shops of yours and it was for me an enchantment ! So, be sure that I will be one of your happiest customers ! Thanks for all ! P.s. : The next month starts in one day ! My list is already ready ! P.s.2 : All my apologies if my English is a bit rusty !
Helpful Report
Posted 3 months ago
Hi Romuald,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had such a fantastic experience visiting our shops in Dublin and that our products left you enchanted. We appreciate your kind words and are honored to have you as one of our happiest customers. Your dedication to embracing your Irish spirit by purchasing our products at least once a month warms our hearts. We can't wait to assist you with your upcoming list and continue to bring a touch of Eire into your home. By the way, your English is fantastic, so no need to apologize! We appreciate your effort in communicating with us. Once again, thank you for your support and we look forward to serving you again soon! Best regards, Carrolls Irish Gifts
Posted 3 months ago
Awesome products. Quick shipping
Helpful Report
Posted 3 months ago
Dear Kathy,Thank you so much for taking the time to leave us a 5-star rating for Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled to hear that you think our products are awesome and our shipping is quick. We also wanted to express our gratitude for your loyalty as a customer. It is customers like you who make our work so rewarding. We will continue to work hard to provide you with the best products and services possible. Once again, thank you for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again soon!
Posted 3 months ago
So I wanted Irish tea, Carrolls had the best price for the tea. With a $89 dollar purchase you could get free shipping. So l bought a lot of tea and some chocolate. The chocolate was delicious and fresh. The tea was perfect. I plan on buying from you again and I’ve told my friends and family
Helpful Report
Posted 3 months ago
Dear Mary,Thank you so much for your wonderful 5-star review of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted that our Irish tea caught your attention, and we're glad to hear that you found our price to be the best in the market. It's also fantastic to know that our free shipping offer for purchases over $89 came in handy for you. We're glad you took advantage of the opportunity and stocked up on tea and chocolate. We take pride in ensuring that all our products, including our delicious chocolate, are of the highest quality and freshness. It's great to hear that our chocolate met your expectations. We're honored that you plan on buying from us again, and we appreciate you spreading the word about Carrolls Irish Gifts to your friends and family. Word-of-mouth recommendations like yours mean the world to us and help us reach more people who would love our products.
Posted 3 months ago
Being 1/2 Irish, my 14 year old granddaughter, wanted something from Ireland for her birthday. We bought her the Shanore Claddagh January Garnet Birthstone Pendant Adorned With Crystal. She loved it! The transaction was easy and shipping was much less than I thought. The gift came well packaged and quickly. The quality was good; birthstone and crystals were tight in the fitting, the metal of good weight and seemed durable. It is just as pictured; very pretty and traditional. We will definitely be ordering more items from Carrolls Irish Gifts.
Helpful Report
Posted 3 months ago
Dear Lynne,Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that your granddaughter loved the Shanore Claddagh January Garnet Birthstone Pendant Adorned with Crystal. It's always a pleasure to hear that our customers are satisfied with their purchases. We're glad that the transaction was easy for you and that the shipping exceeded your expectations. Our team takes great care in packaging and ensuring that your gift arrives in a timely manner. It's fantastic to hear that the quality of the pendant met your expectations and that it looks just as beautiful and traditional as pictured. We're delighted that you are considering ordering more items from us in the future. Thank you once again for your positive feedback. We truly appreciate your support and look forward to serving you again.
Posted 3 months ago
Love your shops in Ireland. Great choice of various quality products. I boulot a lot of things in Carrolls Cork and Dublin shops and I've just tried to order online. Everything's great ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 3 months ago
Thank you so much, Frédéric, for your wonderful 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you love our shops in Ireland. We take great pride in offering a diverse range of quality products, and we are delighted to know that you have found everything to be great with your online order. Thank you once again for your kind words and for being a valued customer. We look forward to serving you again soon!
Posted 3 months ago
Easy to order and prompt well packaged delivery!
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Posted 3 months ago
Thank you so much for taking the time to rate Carrolls Irish Gifts with 5 stars! We greatly appreciate your positive feedback and support. We're thrilled to hear that you found our website easy to navigate and the ordering process convenient. At Carrolls Irish Gifts, we strive to provide a seamless and hassle-free shopping experience for our valued customers. Moreover, we're delighted to know that the delivery met your expectations. Our team takes great care in ensuring all orders are promptly processed and well-packaged to ensure their safe arrival. Thank you once again for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!
Posted 3 months ago
My husband loves these hats and has been wearing since they arrived. The only comment I have is the hat sizes do seem to run big.
Helpful Report
Posted 3 months ago
Thank you so much for taking the time to give Carrolls Irish Gifts a 5-star rating! We truly appreciate your support and your loyalty as a customer. We're thrilled to hear that your husband loves the hats you ordered and has been wearing them since they arrived. Your feedback regarding the hat sizes running big is invaluable to us, as we are constantly striving to improve our products and provide the best possible experience for our customers.
Posted 3 months ago
First class service, superb product and fast shipping, highly recommended
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Posted 3 months ago
Thank you so much for your wonderful 5-star rating and amazing review of Carrolls Irish Gifts! We greatly appreciate your kind words and feedback. We are thrilled to hear that you had a first-class experience with our service. Delivering superb products to our customers is incredibly important to us, and we are glad to know that we met your expectations. Our team also works diligently to ensure speedy shipping, so it's fantastic to hear that you were satisfied with our fast delivery. Your recommendation means a lot to us, and we are truly grateful for your support. Should you have any further needs or inquiries, please feel free to reach out to us. We look forward to serving you again in the future!
Posted 3 months ago
So happy with my gifts for friends and family in USA. I saw them while on a wonderful trip to Ireland and was impressed by the quality and prices of your shop. I then went on line when I got home and ordered what I saw and had it shipped to me! Thank you it all came safe and sound! 🍀❤️🍀
Helpful Report
Posted 3 months ago
Dear Maryanne,Thank you so much for taking the time to leave us a stunning 5-star rating. We are absolutely delighted to hear that you are happy with your experience at Carrolls Irish Gifts. We are thrilled to learn that you had an amazing trip to Ireland and were impressed by the quality and prices of our shop. It means the world to us that you decided to order from us online and that everything arrived safe and sound. Your support and kind words truly make our day, and we are grateful for the opportunity to serve you. We hope that your gifts bring joy to your friends and family in the USA. Thank you once again, and we look forward to welcoming you back to Carrolls Irish Gifts in the future.
Posted 3 months ago
Great place to shop and also order online!
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Posted 3 months ago
Dear Sandra,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your kind words and feedback. It brings us great joy to know that you had a wonderful shopping experience with us. At Carrolls Irish Gifts, we strive to provide exceptional customer service both in-store and online. We are thrilled to hear that you found our store to be a great place to shop and that you also enjoyed our online ordering system. Your satisfaction means the world to us, and we are committed to continuously enhancing our services to meet your expectations. Once again, thank you for your fantastic rating and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future!
Posted 3 months ago
Excellent in every way.
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Posted 3 months ago
Dear Shirley,Thank you so much for your incredibly kind 5-star rating of Carrolls Irish Gifts! We truly appreciate your feedback and are thrilled to hear that you found our products and service excellent in every way. Your continued loyalty as a customer means the world to us, and we are grateful for your support. Once again, thank you for taking the time to share your positive experience. We look forward to serving you again soon at Carrolls Irish Gifts!
Posted 3 months ago
Great service
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Posted 3 months ago
Thank you, Isobel, for your outstanding 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Providing exceptional service is our top priority, and it's wonderful to know that we met your expectations. We hope to have the pleasure of serving you again soon. Thank you for choosing Carrolls Irish Gifts!
Posted 3 months ago
Quick delivery, great shop!
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Posted 3 months ago
Thank you so much for your amazing 5-star review of Carrolls Irish Gifts! We truly appreciate your kind words and your continued support as a loyal customer. We are delighted to hear that you had a fantastic shopping experience with us, and we are especially glad that you appreciated our quick delivery service. We strive to provide top-notch service to our customers, and your feedback motivates us to keep up the good work. Thank you again for choosing Carrolls Irish Gifts. Your satisfaction is our priority, and we look forward to serving you again in the future.
Posted 3 months ago
Carrolls Irish Gifts is rated 4.6 based on 7,201 reviews