2.67 Rating 3 Reviews
33% of reviewers recommend

Popular Questions:

Customer Service

How can I contact
Are you a business owner?
See Business Solutions

Write Your review

Tell us how made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
"Been with them now for more than 10 years without any issues at all. Can't fault them. They've been my only bank in that time and I use almost every day. Also using their 'overdraft' arrangement and Eurocard."
Posted 5 months ago
Are you Gain access to your dashboard so you can reply to this review. Get Access
"Awful experience- lost huge sums to fraud where other banks impacted by the same event protected me. Slow to respond and failed to investigate my complaint fully. When complaint escalated to Ombudsman, were initially slow to respond and then presented more evidence eleven months after initial complaint and after the Ombudsman found in my favour. Abysmal service would avoid at all costs."
Posted 5 months ago
"Do Not Trust Them With Your Money. They GIVE Companies Money from your Account even if you have not Authorized it. They BLOCK your card when you go on holiday leaving you unable to pay bills at restaurants etc and they have serious problems communicating with customers and do not even have an email address leaving you having to call a PREMIUM phone number. NEVER EVER OPEN AN ACCOUNT WITH CASHPLUS."
Posted 5 months ago is rated 2.67 based on 3 reviews