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Cask Cartel Reviews

4.3 Rating 17,306 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,306 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Good
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Posted 2 years ago
Payment was easy and quick
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Posted 2 years ago
You guys carry great products, but your shipping fees are outrageous! That is what prevents me from ordering monthly. $30 to ship (1) 750ml bottle is crazy expensive. Have you guys ever thought of the amount of business you could have if the shipping costs were more in-line with other retailers? Just my 2-cents worth. Thanks for reading this.
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Posted 2 years ago
It was a little hard to get the order in.
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Posted 2 years ago
Faster delivery
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Posted 2 years ago
so far good service
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Posted 2 years ago
Very user friendly - just a little expensive
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Posted 2 years ago
Customer Support Ava and Justin were excellent...
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Posted 2 years ago
Liquor is overpriced.
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Posted 2 years ago
mmmm
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Posted 2 years ago
Website easy to use. Advance notification and tracking number when shipped would be nice to insure I can be home when delievered.
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Posted 2 years ago
Very grateful to find this product
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Posted 2 years ago
I thought I would be able to add a gift note with this order but I didn't see where to add it?
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Posted 2 years ago
I was supposed to be able to do a personalized message. I did not see where that was.
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Posted 2 years ago
Went the extra mile to get the product I wanted when the original stocker was out. Provided a couple of options. Great customer service. I'll definitely use them again.
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Posted 2 years ago
Very easy
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Posted 2 years ago
Other than the shipping costs, I will be back.
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Posted 2 years ago
program has a loop to keep buying bottle with a different special gift
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Posted 2 years ago
Very nice
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Posted 2 years ago
Please make sure to send my minis didn't receive last time thank you
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Posted 2 years ago
Cask Cartel is rated 4.3 based on 17,306 reviews