Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used Cazana a few times, and will continue to… all the information I need to reassure me of a card history before purchasing”

Helpful Report

Posted 2 years ago

Thank you Wendy. So glad we were able to help.

Posted 2 years ago

“your report was the best of the lot , clearly highlighting the important facts. when it comes to your valuation re mileage/condition/ - You were about 20 % of the mark. I appreciate in the current times you may have not had access to reasonable up data , but you r valuation of £ 1400 odd was unrealistic . ther was any car near that price ( all Autotrader & Gumtree ) £ 1800 -2000 was the average price . there were a couple outside the south East for £1600-1700. hopefully teh one I bought for one of my daughters will be a good one”

Helpful Report

Posted 3 years ago

Thanks for the review Paul. It's good to know our report was useful.

Posted 3 years ago

“it's ok for the price.”

Helpful Report

Posted 3 years ago

Thanks for the review. Glad we were able to help.

Posted 3 years ago

“did not confirm any recalls and if any works required had been carried out”

Helpful Report

Posted 3 years ago

Thank you for the 4 stars. If you feel there was something missing from the report you received, please email us at support@cazana.com and we will have a look into it.

Posted 3 years ago

“Very good, but not up to date. The information provided was excellent and useful. But I had to request a copy of the most recent MoT (6 weeks ago) from the seller.”

Helpful Report

Posted 3 years ago

Good Afternoon , Thank you for taking the time to give us a really positive review, it is really appreciated. Cazana Customer Service

Posted 3 years ago

“Overall very good/useful but less happy about not being able to print all the history including MOT history - the printer friendly version gives only the summary, so whilst it is printer friendly for me it's not customer friendly.”

Helpful Report

Posted 3 years ago

Hi David Thank you for letting us know. If you save your report as pdf, you will then be able to print it in a better format, I hope that has helped. Customer Serivce

Posted 3 years ago

“Ok a bit expensive”

Helpful Report

Posted 4 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 4 years ago

“Good, but so expensive for one search.”

Helpful Report

Posted 4 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 4 years ago

“A great tool to take with you in the constant of a second hand car negotiation. The damage section can be, by nature, slightly misleading- only a write-off will really register.”

Helpful Report

Posted 4 years ago

Great review Will - thanks for the feedback.

Posted 4 years ago

“Gave me most of the info I neeeded but would have liked to see the ownership change dates throughout the history”

Helpful Report

Posted 4 years ago

Thanks for the feedback Chris. If you feel there were more ownership changes than were shown on your check, please email in to support@cazana.com and we can investigate.

Posted 4 years ago

“Succinct report of all the salient points necessary to provide sufficient confidence in considering the car for purchase. There wasn't however, a photograph or confirmation of colour.”

Helpful Report

Posted 4 years ago

Thanks for the feedback - glad we were able to help. If you can email the check details to support@cazana.com we can get the colour issue investigated.

Posted 4 years ago

“Easy to use and e.mail with the relevant information sent straight to my e.mail. Comprehensive MOT history and reassured that w seral was Ok with the car I intend to purchase.”

Helpful Report

Posted 4 years ago

Thanks Philip - Glad our information was useful

Posted 4 years ago

“Easy to use with the policy emailed over within no time, very useful.”

Helpful Report

Posted 4 years ago

Great review - thanks very much

Posted 4 years ago

“Dead straightforward to use - but did not tell me that the car had been sold again and had another new owner!”

Helpful Report

Posted 4 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 4 years ago

I'm sorry you feel the report isn't up to date. If you'd like to email in to support@ukvehicle.com with details of what you feel is missing, we can look into it.

Posted 4 years ago

“Although the check seemed ok I have found the car has spent time in Northern Ireland where mots can not be checked, this would be most useful and is one of the most important checks due to the huge difference in car value purely based on mileage, Cazana says the mileage checks out but how do they know?”