cdkeys.com Reviews

Name: cdkeys.com
Rating: 4.39

4.4 Rating 1,478 Reviews

86 %

of reviewers recommend cdkeys.com

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4.4

Based on 1,478 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 2 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Someone fraudulently used my financial information to purchase from here. It could not have been any more obvious it was fraud as they made purchase and then immediately changed email for delivery. Company will not refund. They also don’t want to give email up for security reasons so protects the thief just not me.”

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Posted 4 years ago

“Cd keys is a great company-when it works!! When it doesn't it is the worst. I bought a key from them that didn't work(after buying many that did) and they have kept the money!! They WILL NOT respond to emails and I was rudely spoken to in the live chat that I waited 90mins for with no resolution. I feel totally scammed and will never use them again. Avoid at all cost!!”

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Posted 4 years ago

“Awful, Recently bought a game that wont even launch, waited for 3 patches to give it a fair go at being fixed, then after 2 weeks asked for a refund (steam shows 2 minutes on this game, all failed attempts at trying to launch) to be told, unlucky sucker, no refunds on products not working! and yes, my rig meets all the specs. Awful company, reply's took days, stay well away.”

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Posted 4 years ago

“Scam company avoid! The first couple of purchases work great. But then when you spend £40 it doesn't work. They WILL NOT respond to your emails. Total scam company”

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Posted 4 years ago

“I have shoped a few times now and everything was ok, but this time they sent a redeemed code. DID NOT RECEIVE A REFUND, ANOTHER CODE, NOT EVEN A RESPONSE.”

cdkeys.com 1 star review on 5th September 2020

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Posted 4 years ago

“False Advertising - Regions not listed accurately I purchased a game from the website with the region setting being "worldwide". Two exceptions were listed (US and Canada) so, as they did not apply to me, I felt safe to get the game from them. The game did not work due to it being region locked which was confirmed by the company when I complained. I was refunded but, the advertising for that game, and likely others, is incorrect. After repeated attempts by me to make contact with the company about this false advertising, My complaint and concerns have been ignored and, even now, The game is still be falsely advertised as having a "worldwide" region key. Dishonest and untrstworthy. Additional Info -- CDKeys Support staff closed my open ticket addresssing the false advertising claim about the specific game I purchased (order No. 11367875897), Snowrunner on PC on the 22nd July, 2020. The ticket was closed with NO contact from the company, NO warning it would be closed or any contact in the slightest. PS -- I have chat scripts, screen shots and emails to back up everything I am saying about this company/issue”

cdkeys.com 1 star review on 3rd September 2020

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Posted 4 years ago

“WARNING! Criminal activities CDKeys have illegally hacked into my business account and stolen money. I am not a CDKeys customer or user and have absolutely nothing to do with them. I have tried calling CDKeys using the telephone number on their website but, the number does not work. I have emailed CDKeys regarding the fraud but,they never reply. I have lost a large amount of money to these scanners. My advice is DO NOT UNDER ANY CIRCUMSTANCES have anything to do with this criminal company.”

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Posted 4 years ago

“CDKeys: Worst service ever? Terrible service, instant refunds with no explanation, unresponsive support, so many issues with payments. Better game keys sites out there.”

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Posted 4 years ago

“Terrible experience after purchasing RAGE 2 PC (ASIA) + DLC. Received the wrong key. After using the key on Bethesda.net Launcher an error is received mentioning that the key is invalid. It is clear that they are selling fake/used keys. Tried getting in touch with customer support however they were unable to provide any assistance. They acknowledged the issue however mentioned that it would take 10 days to determine whether an refund is applicable. So far have not received any response from them.”

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Posted 4 years ago

“Somehow accidentally ordered 2 Xbox live keys. Asked for a refund via email but just received generic response. Been on their live chat 3 times now but after waiting for an hour I Leo getting cut off. I've now sent 3 emails but again just get generic responses. These lot are awful. Won't order from them again. AVOID”

Helpful Report

Posted 5 years ago

“Terrible experience after purchasing RAGE 2 PC (ASIA) + DLC. Received the wrong key. Tried getting in touch with customer support however have not received a response from them. After using the key on Bethesda.net Launcher the game does not show up in the Game Library.”

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Posted 5 years ago

“Please be aware THEY ARE NOT LEGIT. I bought Witcher 3 but was CHARGED by CD Keys for a FREE code. They then claimed to me that their keys are from authorised locations but GOG (the platform who run the Witcher games) stated specifically that CD Keys are not authorised to do so. CD Keys are also removing a vast majority of negative trustpilot reviews (improper use of flagging tools) to sway their rating. They also refuse to verify negative reviews which is clearly a ploy.”

cdkeys.com 1 star review on 8th August 2020

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Posted 5 years ago

“Similar story as everyone here. Payed for a key. Never received it. No replies from their support”

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Posted 5 years ago

“If I'm honest I got an email saying CD keys needed help improving their rating in return for a chance to win something. However I will be honest Although I would like to highlight I've never had any issues with CD keys. I've bought countless games from them such as Assassins Creed Odyssey gold edition. I won't lie they may seem sketch but they do come through with the goods. I don't know how they get the games cheap and it may seem wrong but I don't care I don't have £60 to spend on games. They also have countless steps of authorisation before you see your code which is perhaps why people say they don't receive their code. Previously you were just emailed and link with your code but over they've changed it to be more secure. If you really want a game and don't want to spend loads to get it from the PS marketplace or xbox store then come here. It is cheaper then amazon and more convenient. However I know some people have had negative experiences regardless I can comfortably say I've never had an issue with CD keys.”

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Posted 5 years ago

“Bought code, didn’t work, no refund. That’s all you need to know. Fraud!”

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Posted 5 years ago

“Bought two keys for ps4 plus. Neither work. Won't refund me. Won't reply to emails asking for a working key. Absolute wasters.”

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Posted 5 years ago

“the best site I take every key I need from here .”

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Posted 5 years ago

“HORRIBLE! Bought a key for GTA5 PC. Never received the game. When I put the code in it says code already in use! Emailed them and they said there’s nothing they can do and if I want I can get in touch with Rockstar. I didn’t buy it from Rockstar! They refuse to help me in any capacity. I even provided them with proof that I don’t actually have the game and the error message using the code they sent me. HORRIBLE company. Be very very careful if you choose to give them your money. You’re taking a huge gamble.”

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Posted 5 years ago

“I had a purchase fraudulently made to this website. I've informed them that police involved, 5 days on still no response or refund! I am now pursuing payment via legal proceedings! Truly find this experience. Do not buy from these”

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Posted 5 years ago

“I purchased legitimate keys from CDKeys.com that worked as intended. However, they charged me an extra 26 cents that was not authorized and was not explained. While this is a ridiculously insignificant amount, when I questioned the charge I was advised that my bank must have charged me a fee as it wasn't them. I knew this was not true but I checked with my bank just to be certain. The bank confirmed my belief that they didn't charge me anything and when I followed up with CDKeys.com to let them know my bank doesn't charge random, unexplained fees, they promptly stopped replying to me. While this isn't a huge deal financially, it's still upsetting that they can get away with this and makes me wonder if they're charging a bunch of people extra fees? I mean, it eventually adds up for them.”

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Posted 5 years ago

cdkeys.com is rated 4.4 based on 1,478 reviews