cdkeys.com Reviews

Name: cdkeys.com
Rating: 4.42

4.4 Rating 1,570 Reviews

87 %

of reviewers recommend cdkeys.com

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4.4

Based on 1,570 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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cdkeys.com 2 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This website it’s a scammer I brought a game from them they send me a key isn’t working when i contact them they’ll not trying to fix it or give me my money back avoid this website well scam you in bad way”

Helpful Report

Posted 3 years ago

“I ordered a PS+ card and I immediately went to claim it when the email arrived. I put it in on the playstation app and was informed that it was used. CD said all its keys are new and I must have received it without knowing... My purchase history says otherwise. I was then brushed off saying that I had to fight sony and I would not be getting a replacement. Bizzarly enough, Pay pal sided with them because they could "prove delivery". Delivery of a used code!!!! Anyway check the Better business Bureau page. Many customers have the same issue.”

cdkeys.com 1 star review on 2nd August 2022

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Posted 3 years ago

“Excellent. Never had any issues. My go too site for any game I want to buy. A++++”

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Posted 3 years ago

“Regarding CDKeys.com… COMPLETE SCAM!!! Do not purchase from this company!!! I purchased a 12 month PlayStation Plus Membership from them on 4/30/22. Tried to redeem the code on 5/12/2022. Got an error stating the code I entered was inactive. Contacted customer service. They told me to contact PlayStation Network since it was an issue on their end. Spoke with PSN, they confirmed the CDKeys code is valid but could not get it to work because “the merchant has not activated the code at the point of sale.” Contacted CDKeys again and they asked for a bunch of info like the code (already gave to them), transaction and subscription history with PSN, region, and if I had rebooted the PS5. I responded with all info. They said it would be 72 hours for an update. I told them I wanted a refund and will buy a membership through PSN instead. They said nope - my purchase was not eligible for a refund. THEY SENT ME A NON-WORKING CODE BUT TOOK MY PAYMENT RIGHT AWAY!!! They again blamed PSN! Then said that they hope I can redeem my code soon. 😳 I asked if it would be active and redeemable in a year after my new membership expired. No response until today when I received this: Hello, Our system shows that the code for your order has now been successfully redeemed. We hope this means that you're now enjoying your purchase! If there's anything else that we can help with, please let us know. Kind Regards, Jessica L Support Ace | CDKeys Customer Support I checked my account and only the full price membership is there. I DID NOT REDEEM THE CDKEYS CODE!!! They are taking no responsibility for their error and have stolen my money!!!”

Helpful Report

Posted 3 years ago

“As you will see many others complain, this company will not make it right when they sell you a code that doesn't work in your region. I bought a world wide copy of RE7 gold, along with 3 other games. The other 3 games worked fine, but RE7 code was not valid in US. I submitted a support ticket and was asked to provide screen shots of my Steam library, code being entered, and error generated with system time visible in each screen shot. I provided said screen shots clearly showing that the code was rejected for wrong region. The reply was dead silence. No reply ever. A sure sign of guilt if I ever saw one. I was then forced to submit a PayPal claim, which was also somehow rejected for lack of documentation. I had provided the same screen shots to PayPal, and no further documentation was ever asked of me. Thankfully, when I called PayPal to discuss the closure of my case the rep agreed that I had provided sufficient proof of my claim and refunded my $11.99 more than 3 weeks after the initial support ticket. Hardest $11.99 I ever earned, but it was the principal of the matter I was fighting for. Be prepared to fight for your refund if you get a dud code, and make sure you use PayPal for protection.”

Helpful Report

Posted 3 years ago

“Bought a "worldwide" key 10 days ago and it said it wasn't valid in my country (U.S.). Sent in a support ticket, got a response an hour later. They said to send pictures of the problem so I did. after that I have gotten no response. I have emailed them, messaged their social media, and called them to no avail. DO NOT BUY FROM THESE PEOPLE THEY ARE SCAMMERS OUT TO STEAL YOUR MONEY. At this point I'm sure all their positive reviews are fake. Wish I didn't trust the stupid trustpilot rating. If you want a key just go to instant gaming. They've never let me down except when they don't have something”

Helpful Report

Posted 3 years ago

“Scammers, take the money no product”

Helpful Report

Posted 3 years ago

“Ordered FIFA 22, my son had saved up for two months but still wasn't anywhere near the money he needed to buy it from mainstream shops. Reviews on here made me very cautious but they all relate to the same game. Trust pilot had higher reviews so risked it. Well worth it. Other reviews talk about emails not being received. The code is on my cdkeys online account. I screen shotted everything but didn't need to as it went on fine. Tip to get around the predictive text on the Xbox start with the numbers first then go back and put the numbers in”

Helpful Report

Posted 3 years ago

“Don't buy from them. Paid for dying light and they claim they sent it, then claimed they sent it to another email and I never got the game.”

Helpful Report

Posted 3 years ago

“I bought a game key for a title that's really glitchy/performs terribly. I did my due diligence - made sure everything was updated, double-checked settings, contacted the game creator's customer support, and even did a full reinstall. That particular game just works horribly when using multiple monitors. This was certainly something I couldn't have guessed would be the case prior to purchase/install (it's 2022 why would a game not work with multiple displays?!), and it definitely wasn't disclosed in the game's description. Instead of CDKeys issuing a refund or even a store credit for the broken product so I could buy a game from them that actually works, they basically just said, "tough luck." You can't always know it's a broken, glitchy game until you install it and, once you do, you're screwed - CDKeys keeps your money & walks away. I essentially got punished for making an effort/spending my own time to get a defective game working. They're just in it for a quick buck. They don't care if they're selling you poo and, when they do, there's no service whatsoever. Don't buy from them. Get it somewhere that stands behind what they sell.”

cdkeys.com 1 star review on 11th February 2022

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Posted 3 years ago

“FRAUDE Y ROBO. You buy a game, pay, wait for the key and it never comes. They tell you that they will return your money and it never arrives. FRAUD and THEFT Compras un juego, pagas, esperas la clave y nunca llega. Te dicen que te devuelven el dinero y nunca llega. FRAUDE y ROBO”

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Posted 3 years ago

“Bought dying light 2 delux 2 months before release. Got an email saying it has been refunded due to no keys. Perfect timing for the increase in price huh? ; )”

Helpful Report

Posted 3 years ago

“Horrible site, they did a refund on a pre-order i did 1 year ago. 2 days before launch. No consultation, just instant refund and if I want to buy the key again it will be at the price it will have at that time (that is doubled now) . In my opinion a scammy way to get more money.”

Helpful Report

Posted 3 years ago

“i brought Dying light 2 deluxe edition and today when its coming out they said they dont have keys and gave me a 5% disscount. I have sent them an email asking for my 320 CD coins back because i used them to buy the game as well so i asked for them back and the owenr off the site has now banned me from going on there. safe to say i will not be buying my games off there from now on.”

Helpful Report

Posted 3 years ago

“I pre-ordered Dying Light 2 Delux Edition about 2 months back. Today, 2 days before release I received an e-mail that my order is getting canceled because they ran out of keys. Before the price of Normal Edition was 32€ and Delux Edition 43€. Now the price is 48€ for Normal and 78€ for Delux edition. I received a 5% "discount" which, if I used, would get me normal edition for 45€ which is ridiculous. Disgusting and unprofessional, can't recommend.”

Helpful Report

Posted 3 years ago

“Orderd dying light 2 back in Dec got refund as they know they could of made more money terrible company won't be using agin after this”

Helpful Report

Posted 3 years ago

“Someone fraud my account and bought something for 196.78 from this company I am explaining to them I am a older woman and I was frauded and they told me pretty much they are sorry but they not giving me a refund these ppl are crooks and I don’t know why ppl deal with them I will be taking this further”

cdkeys.com 1 star review on 23rd January 2022

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Posted 3 years ago

“Bought a worldwide code but it did not work in my country now they are not replying to my emails and I'm unable to get a refund”

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Posted 3 years ago

“Ordered 12 months xbox live and 12 months ea access and the ea subscription had been used contacted cd keys and they have refused to sort it out”

cdkeys.com 1 star review on 21st December 2021

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Posted 4 years ago

“I purchased 2 games on special during Black Friday Deals on the 26th of November. My Friend happened across these games and bought them together, at the same timeframe, he successfully obtained his keys. I however had the "awaiting" status from the beginning, I have contacted support and asked what is happening, I was asked if I would wait of if I would prefer a credit. I opted for the game as it becomes available. I contacted them again today on the 15th December only for them to merely credit me, claiming a fault on the website. This is unacceptable. I am not satisfied as I am a new customer to them and this is the very first experience with a recommended platform, I cannot accept the manner in which this is handled. It's the principle.”

cdkeys.com 1 star review on 15th December 2021

Helpful Report

Posted 4 years ago

cdkeys.com is rated 4.4 based on 1,570 reviews