Cheap Rugs Australia Reviews

Name: Cheap Rugs Australia
Rating: 4.77

4.8 Rating 600 Reviews

95 %

of reviewers recommend Cheap Rugs Australia

4.8

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Cheap Rugs Australia 5 star review on 8th May 2025

Richard Van Lent

Cheap Rugs Australia 5 star review on 2nd April 2025

Lleslee LaRose Fleming

Cheap Rugs Australia 5 star review on 28th March 2025

158

Anonymous

Anonymous // 01/01/2019

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“Perfect the colour the quality and impressed with the communication, Because of covid the delivery took longer but I was sent emails regularly regarding the delays to keep me up to date”

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Posted 3 years ago

“Just so helpful and friendly. Delivered promptly. Thankyou Alex”

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Posted 3 years ago

“Rug arrived promptly and I'm very happy with it”

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Posted 3 years ago

“We received our rug and are yet to open it. But with regards to customer service. It was fantastic I inquired as to how long it would take for our rug to arrive, given most deliveries are delayed due to COVID. Always received a quick response and status from Alex. Rug arrived within timeframe detailed. Thank you.”

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Posted 3 years ago

“Great value rugs, beautiful quality, i would use again!”

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Posted 3 years ago

“Great rugs, great quality and easy to deal with business. Highly recommended”

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Posted 3 years ago

“I loved my rug, exactly what I expected.”

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Posted 3 years ago

“Loved it! Great quality and looks great in my sons nursery.”

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Posted 3 years ago

“Absolutely love my new rug. It’s great quality, arrived quickly and was exactly what I wanted. Would highly recommend”

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Posted 3 years ago

“I’m still waiting to receive my rugs. I have been told it’s because of Covid but I ordered last month.”

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Posted 3 years ago

“Rug is nice and price range is good as well.However would recommend updating delivery policies or timeline affected due to Covid. Would recommend email communication around delivery to customers as per changing govt covid advises. Thanks, C”

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Posted 3 years ago

“Perhaps because of covid lockdowns it actually took about a month for my order to be delivered. I ordered on 5 July but it was not dispatched until 19 July. It was received 27 July.”

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Posted 3 years ago

“Delivery took a lot longer than I ever hoped. Granted there was covid but it still felt a lot longer than stated on website. The rug was damp and dirty when I opened it. But being heavily pregnant I didn’t want to waste time or effort returning the rug. Happy with the colour (once I had it cleaned) and quality seems reasonable for price paid. Hesitant to be a returning customer. Will be doing it with caution if I do.”

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Posted 3 years ago

“We first ordered hall runners and liked them so much so ordered a large rug to match for the living room. Very happy with our purchase. The service and communication were excellent as was the price. Highly recommended.”

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Posted 3 years ago

“My order arrived quite quickly. There were no hidden costs and purchase was problem free. I’d order with this firm again.”

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Posted 3 years ago

“I purchased three rugs and love them. Great quality. Will be purchasing more.”

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Posted 3 years ago

“Delivery service needs to be improved. Once order the product, there is no any ETA and you come to know after few days that your product is delivered”

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Posted 3 years ago

“Alex and the team were great, they responded very quickly to my inquiries about the delivery of my new rug. My rug was orders from overuse and the estimated deliver timeframe was spot on. I am very happy with my new rug and would not hesitate to order with Cheap Rugs Australia”

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Posted 3 years ago

“So much more beautiful than I thought it would be for the price. Just love it. So soft and fluffy on my bare feet. ❤”

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Posted 3 years ago

“I love my rug. Gorgeous.”

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Posted 3 years ago

Cheap Rugs Australia is rated 4.8 based on 600 reviews