“Paid for expedited mail and did not receive the product yet. Going on 11 days when it should have been 4. No response from customer service either. Sorry dudes… I’ll try some other place next time. Good while it lasted I guess.”
“Products are great. Shipping is NOT. Customer service maybe. I’ve ordered twice. First time I paid for faster shipping and it took longer than what the regular shipping even advertised. I did get a shipping refund for that though even without asking. I decided to give another chance as things happen and they refunded the shipping to make it right on their own. So I order again and they send out a partial order this time. No reason given why it’s missing an item. I forget about it and a month later I realize I never got the item. I send 2 emails. 1st was asking the status and to either refund or I’ll wait if it’s getting shipped now. 2nd to notify I will be doing a chargeback because I heard nothing from the 1st email. I again forget about it though and just now I got notified my item shipped. It’s July 11th and ordered end of May. So order at your own risk because they don’t tell you if something is backordered and contacting them does nothing.”
“First, I emailed 3 times (once was your web contact form) and no one got back to me. So left a vmail to ak someone to call me and dfinally got to place my order. It's my third order and you folks can't seem to get it shipped. I was told it woud ship the day I ordered it. It didn't. I emailed and heard nothing, so I called. Erica said she was changing it's status so it would defnitly go out right away. Now, two more days later, the status still says label created.
You send me this review form to fill out and you haven't even shipped my order yet.
I don't know, you guys are failing in every way this time and that makes me very sad.”
“I have emailed several times with questions and also why it hasn't shipped. I paid extra for shipping to get it faster. I feel like I wasted my money. I finally called yesterday to find out you was holding my order for age verification. If I hadn't have decided to call I guess you wouldn't let me know about problem. Now that is fixed and got a tracking number yesterday but it still says waiting on product.”
“Seems like the doseage is off from gummy to gunmy. Some have an effect and some have zero? Plus it looks like you are send ing me another container when I did not sign up for re-occuring products?”
“I am a big fan of your product but have been extremely disappointed in my last two purchases. I stead of a jar of lovely edible drops, each contained a sticky wet mess with all the edibles stuck together in a sweaty mass. Kind of gross, to be honest. I call your helpful customer service line and was told that heat during shipping was the problem and I could fix it by separating the dgummies, putting them in the fridge to chill and then recoating them with sugar
Frankly, that's not my job. I didnt order a DIY batch that I could fix at home.
I still.like your product, it tastes great and works very well, but the sliminess of these last 2 orders has me seriously considering looking elsewhere.”
“I ate the whole bag and felt almost nothing. Seriously, I don't know what effect these are supposed to have. But they did not make me feel sick or anxious either, nothing negative to report.”
