“I have emailed several times with questions and also why it hasn't shipped. I paid extra for shipping to get it faster. I feel like I wasted my money. I finally called yesterday to find out you was holding my order for age verification. If I hadn't have decided to call I guess you wouldn't let me know about problem. Now that is fixed and got a tracking number yesterday but it still says waiting on product.”
“Seems like the doseage is off from gummy to gunmy. Some have an effect and some have zero? Plus it looks like you are send ing me another container when I did not sign up for re-occuring products?”
“I am a big fan of your product but have been extremely disappointed in my last two purchases. I stead of a jar of lovely edible drops, each contained a sticky wet mess with all the edibles stuck together in a sweaty mass. Kind of gross, to be honest. I call your helpful customer service line and was told that heat during shipping was the problem and I could fix it by separating the dgummies, putting them in the fridge to chill and then recoating them with sugar
Frankly, that's not my job. I didnt order a DIY batch that I could fix at home.
I still.like your product, it tastes great and works very well, but the sliminess of these last 2 orders has me seriously considering looking elsewhere.”
“I ate the whole bag and felt almost nothing. Seriously, I don't know what effect these are supposed to have. But they did not make me feel sick or anxious either, nothing negative to report.”
“It's been almost 2 weeks and I have still not received my order. Very few updates by email. But of course hyou already have my money but I have no product.
Will not order again”
“I have been a regular customer and enjoy the quality of your products.
My experience is increasingly long wait periods for products to arrive.
My latest order is 18 days from when I ordered to when my shipment is expected.
Does not meet my needs or expectations.”
“👎🏼👎🏼Got the Psylycaps. VERY disappointed. Instructions said to start with a half. Took the half. Waited a long hour or so and ate the other half. 30 minutes later, I ate another whole one. NOTHING. Couple days later, I ate 2 at once and waited. NOTHING. On the bright side, they didn't make me feel bad, at least.”
“The products are amazing! I love the cruise chews and space chews. Tommy's nice dreams sleep tincture is the best night sleep you can ask for.
This last experience with ordering was awful though. I still haven't recieved all of my products and I ordered on April 17th. It's currently May 9th. I missed my Cinco de Mayo celebration. I had to contact customer service twice just to get them to ship my products that I was already charged for back on the 17th. If you're gonna be this late shipping then you should at least courtesy ship it express method or something. Maybe just comp me a bottle of cruise chews but nothing was even offered other than..."We're changing shipping systems." When I read between those lines I see the writing on the wall. "Our customers are not important enough to ensure we deliver what they have already paid for." This was the worst experience. All of my others have been awesome! I'll give you guys another shot but you know what they say "fool me once..."”
