Chelsea Megastore Reviews

Name: Chelsea Megastore
Address: Chelsea Megastore c/o Kitbag Ltd Greengate, Manchester
Rating: 1.26

1.3 Rating 116 Reviews

6 %

of reviewers recommend Chelsea Megastore

1.3

Based on 116 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Chelsea Megastore:

The Official Online Megastore of Chelsea Football Club. Over 1,000 official Chelsea products including the latest Chelsea Home Kit, training range, Chelsea fashion, homeware, equipment, gifts and much more.

Visit Website

Phone:

0871 231 0005

Email:

customer.services@chelseamegastore.com.

Location:

Chelsea Megastore c/o Kitbag Ltd Greengate
Manchester
M24 1FD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All mugs arrived broken, shipped from Spain and packed very poorly. Why we paid so much This is not serious.”

Helpful Report

Posted 7 years ago

“Lucky i cant give a 0 what went right from paying extra for quick delivery that they dont do to losing top altogether and my my son without top i cant complain as just put through customers services fuming”

Helpful Report

Posted 7 years ago

“This shop is horrendous! I spent £75 expecting a 3-5 day delivery like they clearly state and I've not received my items almost 2 weeks later! They took my money straight away and are now saying I pre-ordered when I didn't! I've got a screen shot clearly stating that it's a 3-5 working day delivery so will be looking into things further and spreading the word. Don't waste your time with this shop!”

Helpful Report

Posted 7 years ago

“Pathetic service. Ordered months ago wasnt delivered reordered still not delivered and requested a refund and its still not processed.”

Helpful Report

Posted 8 years ago

“Ordered a Chelsea kit for my son's 8th Birthday party. I called them on Tuesday 30th September to check on the status and they said it would be dispatched that day. Called again on 2nd October and they said it hadn't been dispatched yet - leaving me no time or money to get a replacement for his party on Saturday. He is heartbroken and I'm livid.”

Helpful Report

Posted 9 years ago

“SUCH A BAD EXPERIENCE, paid extra money for an express delivery, 3-4 working days, contacted them 8 days later, was told it is out of stock. Received it 3 weeks later(I wanted it on time as it was my brothers birthday this Chelsea top)..Asked for that extra express delivery I paid, which I was promised, but two months after and they keep promising, it is not about money it is about principles, as I ordered it from Germany and paid more than 100 Euro, will never buy from them ever again.”

Helpful Report

Posted 9 years ago

Chelsea Megastore is rated 1.3 based on 116 reviews