Chemical Planet Reviews

Name: Chemical Planet
Rating: 4.69

4.7 Rating 1,225 Reviews

93 %

of reviewers recommend Chemical Planet

4.7

Based on 1,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Chemical Planet:

Market leader Research Chemistry UK is BACK as Chemical Planet

Currently the most progressive research chemical supply company, we are striving to become Number 1 In the research chemical field once again. Having been involved in the research chemical industry since 2010 as Research Chemistry UK we have researched and refined our suppliers and our chemicals. We have listened to huge amounts of customer feedback, and are now confident enough to guarantee that you will only ever receive the finest service and products available.

Visit Website

Email:

supportdesk@teebaytrading.eu

Location:

Unit 42
3602AR

Chemical Planet 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products were of decent quality, though not the best on the market. Shipping was quick. A Service Point option would be preferrable for me, though.”

Helpful Report

Posted 3 years ago

“I've been buying for another time now and there is no disappointment in service and products. Thank you and keep up the good work ChemicalPlanet!”

Helpful Report

Posted 3 years ago

“You guys are fair dinkum for research chemicals. It made it to me . I received everything. Will be ordering again very soon.”

Helpful Report

Posted 3 years ago

“Best RC vendor in the EU! Sublime customer support, products and superb deliveryetimes. Best RC site.”

Helpful Report

Posted 3 years ago

“Thanks for all your help, you made it very easy to make the right purchase!!”

Helpful Report

Posted 3 years ago

“Very good products and support”

Helpful Report

Posted 3 years ago

“This is not a review of my latest order, but about the entire e-shop. Hmm, I have mixed feelings. Chemical Planet is very good and reliable, orders and shipments are delivered pretty fast and they have great discounts... but it has its flaws, I'm not sure 3 is the score it deserves, it's probably something like 3.5 or 4, but this way it's more probably they (you) read my small complaints. On one hand: this is probably the fastest and most reliable, I have never had any problems with my orders and the shipments have always been well-tracked and fast. But on the other hand: the catalog has good stuff, but I think it is somewhat limited. I miss some products other stores has like Pagoclone or O-DSMT. These are only two examples, but there are probably more. If you had those products, It would be the best unquestionable shop by far, or at least for me and my friends. Even so, this is a great shop and my favorite. Best regards! Edit: After your great response, I think you truly deserve 5 stars. It proves you actually care for your clients, you take into account their suggestions, and you are working hard to be the best company in your sector. I really hope that opium law reform in the Netherlands never gets approved. Finally, If I could, I would give you 6 stars for the 30€ store credit :p”

Helpful Report

Posted 3 years ago

“I had a problem with my shipping name, they immediately answered me and solved it.”

Helpful Report

Posted 3 years ago

“awesome, came in six days, everything was as described”

Helpful Report

Posted 3 years ago

“Prices to high. Que. I Starr oderi g from you guys the price was 12,5€ Gr and now the price os 25€ Gr. 2x more expensive. Im looking for other company if verter prices.”

Helpful Report

Posted 3 years ago

“Always reliable.”

Helpful Report

Posted 3 years ago

“Très bon site produits de qualité et très bon service client”

Helpful Report

Posted 3 years ago

“Nice products and staff.”

Helpful Report

Posted 3 years ago

“Samples should bé more interesting the more you put et money. But that's m'y only Bad point with this shop@”

Helpful Report

Posted 3 years ago

Hi Lucas, Thank you for reaching out! We appreciate your feedback! We do offer a wider range of free samples per the request for orders over 100 EUR. Please, do not hesitate to contact us if you have any questions regarding your order. Our agents are available 24/7 and are happy to assist you! Best regards, Chemical Planet Customer Support Team

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Delivery was good, no problems”

Helpful Report

Posted 3 years ago

“Product of good quality, very reliable support, was always there when i needed questions. not problems for me :)”

Helpful Report

Posted 3 years ago

“We had a little problem in the first order but the second everything was perfect.”

Helpful Report

Posted 3 years ago

“Great service /pleas try get faster shipping options that dpd off do thanks bit still great”

Helpful Report

Posted 3 years ago

“honestly nice support team, found convenient solutions everytime local post office gave me trouble. Plus neat products ! Spent a 100+”

Helpful Report

Posted 3 years ago

Hi there, Thanks for reaching out! We appreciate your feedback! As far as I can see - your order was placed with Standard Airmail which takes 1-4 weeks to deliver. We wish we could speed up the delivery process or influence it in some way, however, we regret to inform you that it's out of our hands. We're not the shipping company and have no control over them. There are a lot of factors affecting the delivery timeframe, such as sorting centers maintenance, warehouse overloading, and on top of that, the current holiday season that caused a lot of unexpected delays. You should receive your package within 1-4 weeks. We hope you'll be happy with the quality of our products! If you won't receive it by then - do not hesitate to contact us via support chat or e-mail. Our agents will be happy to assist you further! Sincerely, Chemical Planet Customer Service Team

Posted 3 years ago

Chemical Planet is rated 4.7 based on 1,225 reviews