“Ordered two items for a Christmas gift and my friend only received one item. Packer had a job of putting 2 items in a box & didnt. Customer service stated out of stock by then & to refund $. Nothing from how to make it right besides a refund. It will be the one & only time I will order from u. I placed 2 different orders and u got 1 out of 2 right”
“Pricey, but good. I would do this once a year as a special occasion. Had some less expensive and just as good, but had to go to Massachusetts to get it in a little mom and pop shop.”
“The crab cakes were unsatisfactory. The sprinkle of jumbo lump on top of a mediocre crab cake didnt make it taste any better. It had a freezer burn taste to it.”
“We ordered "Six Perfect Crabcakes" a few years ago and loved them for their flavor and abundance of crab. Imagine our disappointment with our most recent order! Simply put, the cakes were heavier on filler than crab meat.”
“I purchased the snowman cookies as gifts for family members. I was told that the cookies were buttery with a slight taste of lemon and that they were very good.”
“I purchased Chesapeake appetizers for my siblings for Christmas. I had never had Chesapeake products myself, so I was a little nervous. I wanted the product to show up looking delicious and appetizing. Both my siblings called to thank me for the beautiful goodies! My brother cooked up the quiche, the bourbon bacon and the spanakopitas for Christmas morning and sent pictures. He said it was all so delicious!! I was thrilled and Chesapeake Bay will now be on my yearly (if not more), gift giving!”
“Of the two orders recently, one was great (Smith Island cake) but the other was good, just not great. The salmon was great and shrimp and grits bites were good. The crab cakes were not as good although they were certainly edible. Let me put it this way, the people who don't eat crab cakes much thought they were great but those who know the difference considered yours inferior. Sorry to say but good to know.”
“I was extremely disappointed in the ginger bread trees ...bought 2... $90. (they were so small you could barely eat them!!!.... ..then saw the supersized ones at cost for $15.... and the cookies were big enough to eat!.....disappointed.”
“Crabcakes were delivered without the note that I wrote and is on my receipt. The recipient was afraid to eat them without knowing who sent them. I waited a couple of days to check with them because I didn't want to appear pushy. At the same time, my sister ordered two items as a gift to me and only one was delivered. She had to wait a couple of days for a supervisor to review the request for a replacement. The items are very good, but service was somewhat lacking.”
