Hi Peter,
thanks for bringing this to our attention.
You got sent an automated review request email after about 1 month from your order's fulfillment. So your delivery is either late or stuck somewhere. I'll follow up on where it is to solve the issue ASAP. If you have any concerns please reach out to us at info@bryghtlabs.com
Thanks,
Patrick
“The chess board is really fun to use and helps my relatives that don't know a lot about chess to play a little better than they would normally. It is a great tool to learn and become better. I have found the odd bug here and there when moving your chess pieces. But all in all, I am very satisfied with the product.”
“I received my board this week and it's great fun. My two boys immediately started playing, wanting to stay up late, and not watch TV! We are traveling for the holidays and they wanted to take it with us. Thank you so much for a great product that we will probably use every day for years. They're even looking for other chess apps on their phones to try. I love it!”
“I had my ChessUp board for about two weeks now and I’m finally getting the hang of it. I enjoy playing online with LiChess and hopefully they’ll get ChessUp going.”
“From the moment you unpack and power on your board, set up the pieces and start playing, everything feels very intuitive and the board and pieces itself are very premium products. You can just feel and see the love and attention for detail. No doubt, i am going to have a lot of fun with this. A must buy for all chess enthusiasts.”
“Very nice Chess Board what defnetly makes very good impressions to other people. It still has some issues with the app but it's still at the beginning so they hopefully work on these.”
“Very good feeling with the touch and the responsive board. The assistance in-board is a very nice feature. My daughter loves it. She is 5 years old. Honestly, this board makes me regret my previous purchase (square off pro).”
“Dear BryghtLabs, thank you so much for having delivered my ChessUp board before the Holidays. It's been a long time coming as delivery was first expected in July, but you did a fantastic job with the hardware. The board itself is amazing and works very well once you learn how to use it.
Unfortunately I cannot say the same about the ChessUp app. There's an unprofessional feel to it, and many features don't work such as "sign up by email" (I had to use Google authentication) and it seems that it's not possible to play games online on a ChessUp server. The "learning" section also needs a lot of work: for now only a few basic courses are offered. At first even "play against AI" would freeze on certain openings, such as with the AI playing White: 1. d4 c6 [freeze]. This last point seems to have been fixed lately.
So while I'm enjoying the ChessUp board very much (using it standalone without the app for now), I strongly encourage you to invest in the human resources your team needs for app development.”
“This is one of the coolest and most well-executed concepts I've seen. I haven't played extensively yet (only against the AI so far), but I'm very impressed with my ChessUp board. It's responsive and works wonderfully!”
“Let me start by saying that I really, really like the board. But the Android app is in rough shape. If you could fix the Android app, I'd give this product 5 stars”
“The board quality is way above expectation! From the chess pieces to the board overall feel is of high end quality Had it for two weeks so far and still enjoying a lot with my son. On line play on lichess have been great so far and really looking forward to be able to play on chess.com with this board.”
“I have to say ChessUp is the best Kickstarter reward I have ever received. And I've backed many projects, some of which were epic fails.
I have commissioned custom-made chess boards, and I have many sets: I adore craftsmanship and high-quality items. ChessUp doesn't disappoint! The packaging is retail quality, and something you'll want to keep. The physical hardware is quality, it's something to inspire you when you use it. If you've ever experienced the delight of unboxing an Apple product, I assure you that unboxing ChessUp will give you the same sense of delight.
Out-of-the-box experience is great. Setup, connection, and calibration were a snap! This, again, is something you'd expect from an Apple product: it just works!
Hopefully, others will improve their chess as I intend to do. I am sure you won't be disappointed with your purchase. It's a quality piece of kit.”
“I think I am going to enjoy this set and applications immensely. However, I am 84 years old and quite frustrated. The directions are so very incomplete. I have no idea what Fens is and how to download it along with other applications. I want complete directions. Very disappointing in this regard.”
“From the team that gave the world some of the best technologies in hand wearables, it would be criminal not to back their newest project that helps folks learn chess , one of the best mind games ever made. Apart from the quality of the equipment it was the vision of the team to marry AI with the game mechanics to make it a learning platform that really attracted me to the game. That and the fact that I could really now learn the nitty grottoes of the game and best my dad at it.
Love the team, love the product they have created and the vision behind it.”
