“The Chessup 2 board set is an incredible product. The ability to play chess OTB against live players across the globe or with computer bots is very well handled with this product. There are several ways integrated into the board to help teach anyone to play chess and improve with lessons. The set is made very solid and the pieces weigh an appropriate amount and feel great. No need to use a phone app while playing online which is a great plus of this product. And to top it all the company provides incredible support in a very timely manner to make sure your experience is well handled. No hesitancy to recommend this product.”
“Hi. I received a chessup2 as a gift from a friend. It is perfect. However white king piece was not working properly. It was not recognized by the board. I emailed the support team about my issue. They replied to my email within a couple of hours! and they sent me a new one. Bryght as a company is very professional and efficient! I would highly recommend Them to anyone interested in chess. Great customer service and thanks:)”
“Love my ChessUp smart board! It makes learning chess so much fun! My king piece is not working properly. It was not recognizing the king was on the board. I emailed the support team about my issue. They replied to my email within a couple of hours! They are sending me a new piece "FOR FREE"! They also sent me to a part of their website where a can obtain spair pairs if needed, or want. Bryght as a company is very professional and efficient! I would highly recommend Them to anyone interested in chess.”
“Although the initial board i received was dysfunctional, Bryght Labs was quick to respond and provide assistance with troubleshooting. Once it was deemed the board needed replaced, a replacement was confirmed and ready to be shipped overseas before i could even reply with a thank you! Great work guys, much appreciated.”
“At first didn't recognize a rook, but was able to get a replacement within two days. Great customer service. Great board. Everyone in the house loves playing against each other and against the bots and using chess.com. This has made chess accessible for the whole family ages 9-43. Thank you chess up!”
“Veronica was able to answer to my call of my issue and she was able to send a replacement piece in no time. I will order the promoting pieces as well to be safe. Great Job Veronica, that is all we need is communication to be up front even if its to let us know you'll get back to us later. I appreciate your follow up you are the best!”
“Ordered the ChessUp computer, came a day earlier than expected! Ordered the ChessUp bag, came a day earlier than expected! What more can 1 say.10-10. Thanku.”
“I love my Chessup board! Being an older retired person with medical issues, I'm at home a lot by myself and the Chessup board makes my life so much better and tolerable. Keeps my mind off things, and keeps me thinking. And the board itself is a joy to use. It is now my new mistress!”
“I love the board and how it works to play against AI black on level 3 to get my brain functioning as a 73 year old retired man dedicated to THINKING due to challenge. My current game ( that I saved) has me down a knight, so things are not going so well at the moment. Saving the game allows me time to look at the board now and then and figure out my next best move without having the board powered on. Black moves in less than a second and for the opening I kinda move with that speed. But then it gets more challenging. I really like it cause it makes me feel alive.”
“We lost a few of our chess pieces & Bryght Labs was super helpful & helped us out in ordering the replacement pieces in an expedited manner for my 16 year old to take his board to Wednesday Chess Night (where he first took his board & made quite the impression, several players went online & purchased a board) Thank you for making it easy to replace any lost pieces!”
“My son wanted the Chess Up Board to take to his Wednesday nights Chess Meets at a place called SlowPokes in Houston, TX (a really great guy started these meetings for all ages, its really fun to watch the adults & kids that gather to play chess). My son Beckett brought his board to the Chess Night & was a hit! All were fascinated by Chess Up (I know you made a few sales to this group afterwards). Last night he was looking for his Board to go to the Wednesday Chess at SlowPokes & discovered his Golden Retreiver had gotten his Knight! I googled how to get replacement pieces & it wasn't looking promising, however I contacted Support at Chess Up & they responded right away & our replacement Knight is on its way via Fed Ex to Houston! Thank you Veronica for all of your hard work & effort to get us back up & running to Chess Meet at SlowPokes! EXCELLENT CUSTOMER SERVICE HANDS DOWN!”
“I love the product. My kids learned to play chess in couple of days. They were amazed by the lights and AI assistence. I am an FM and I bought the product to play more online training rapid games.
However, I do have one question, though... I can't seem to play any games on lichess. You can see on the attached screenshot. The app doesn't allow me to press the "Start Game" button. Can you help me with this?”
Hi Alim!
We tried reaching out on June 11th, however we also pushed a new Android update yesterday to also help what you are facing on Lichess. Please reach out to us at info@bryghtlabs.com if we need to help you troubleshoot, thanks!
“We are enjoying Chess UP. After trying FIVE different sets, this is the one. I am a beginner playing with a very good chess player, and we can enjoy the game! Thank you.
Very easy to use, as long as you read the directions, which are very good.”
