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Bryght Labs - ChessUp Reviews

4.3 Rating 274 Reviews

80 %

of reviewers recommend Bryght Labs - ChessUp

Company Reviews

Product Reviews

4.3

Based on 274 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours

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Bryght Labs - ChessUp 5 star review on 27th June 2023

Jennifer Ebersold

Bryght Labs - ChessUp 5 star review on 29th December 2022

Bryght Labs - ChessUp 5 star review on 29th December 2022

Bryght Labs - ChessUp 5 star review on 29th December 2022

Bryght Labs - ChessUp 5 star review on 29th December 2022

Bryght Labs - ChessUp 4 star review on 10th December 2022

Bryght Labs - ChessUp 5 star review on 2nd December 2022

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter and I love it. It's a lot of fun and seems to be working well. Even though we have very different ratings, we can play an even match with the assistance feature. For online play, I use Lichess with android. I haven't had any problems with it. The app seems to be bare bones right now, but I'm hoping it will be improved in the future. The pieces are comfortable with a nice weight to them. The physical product is great and I would highly recommend it.”

Posted 6 months ago

“A high production quality The chessboard is beautiful and the functions clear and easy to understand. The app has a nice look and makes for a great experience”

Posted 6 months ago

“It's really good to play online with and so much h better than just looking at a screen. What surprised me most is that it gives me young kids a good chance to beat me depending on level of assistance I set it to for them.”

Posted 7 months ago

“My wife and I are in our pre-retirement phase and looking for hobbies to enjoy outside of sports. It’s a great learning tool that’s organic, physical and real. Unlike the many excellent online courses & apps seeing and touching the pieces gives us a 3D experience of a 2D game. Very educational enjoyable and keeps our brains active. Highly recommended for all ages. Thx for creating such a wonderful product!”

Posted 7 months ago

“Hi there, I am glad to provide some feedback. First of all, I feel much gratitude to you for bringing this product to life. This is the reason, chess found a place back again in my life and i had quite a few satisfying hours with it. so far I am fairly satisfied with my play-experience. however a few things, you might call it nitpicking, I would like to mention here (in the order of the "inconvenience"): 1. everytime I start a new game (and i mostly play against AI), i need to navigate to the desired settings - with multiple taps i.e., setting assistance level & opponent levels -to get to my starting point. i wish there was a way to save my last play settings and continue from there on every start. 2. It was a little let down to find that the max assistance level that can be directly set on the board is only upto 3. Not sure if there is a technical reason for that. surely it would have been nicer otherwise. 3. save the game for later: i find it somewhat fiddly tapping 3 times esp. when there is piece on the a1 square and have to try a few times to get it right. A long-press somewhere e.g., would be more preferable. Warm Regards Tejinder Ahuja”

Posted 7 months ago

“I absolutely love my ChessUp board. Amazing product, practically flawless!”

Posted 7 months ago

“Pretty pricey… BUT I love it! It’s definitely a conversation piece. It’s so good, I’ve been able to get people who HATE chess to play with me!”

Posted 8 months ago

“Excellent quality. Friendly and informative customer service. Reasonably priced too! I highly recommend the ChessUp to all those who love chess but don’t always have an opponent to play with. The ability to play Stockfish (the built in chess engine) on varying levels of strength, as well as being able to play against other real life opponents from anywhere in the world is truly incredible. Bryght Labs have really created a fantastic product. I’m really happy with my purchase and I think that if anyone reading this review is contemplating getting one themselves, you definitely won’t regret it!”

Posted 8 months ago

“I just received my ChessUp board, two days after ordering, and played a few games OTB, against AI, and online (lichess). Everything works perfectly as advertised! (I did update the firmware and calibrated as recommended first). It's a bit larger than I expected; maybe thats a good thing. The carrying bag is nice too, just right for the board, charger, and a few accessories. Better quality than expected, and have not had to recharge yet after 6-7 games. The app seems to work great, no issues. I can't wait for Chess.com integration and other promised learning features. Highly recommended!”

Posted 8 months ago

“This is a gift that has not been open l hope it is a great gift.”

Posted 8 months ago

“Awesome chess board, easy to set up and start using. I've used it everyday since I got it, highly recommend!”

Posted 8 months ago

“I purchased by mistake, but I love the game”

Posted 8 months ago

“Wonderfull Chessboard, but with the App it doesnt Match that well, friends Connect doesnt work well unfortantly.”

Posted 8 months ago

“Not new to chess but new to chess learning technology, I am very impressed by the clean look, easy steps of instructions, beautiful colorful display with ai assistance and even the quality feel of the board is very satisfying. Setting it up was a breeze, plus I don’t feel intimated by my worthy ai opponent in making mistakes while learning and most importantly having fun. Great product.”

Posted 9 months ago

“My grandson loves chessup. Loves that he can play with AI anytime he wants. Loves the levels.”

Posted 9 months ago

“Bright Labs, chest up is a rewarding chest set that made me feel like I died and went to heaven!”

Posted 9 months ago

“Have two other AI electronic boards and have enjoyed them very much, but I now have a new favorite in the ChessUp board by Bryght Labs. So easy to take right out of the box, get it set up, and start playing chess! You guys have hit a home run with this very unique board, and at a very affordable price too…….. Awesome!”

Posted 9 months ago

“My kids and I love this chess set. we have played every night since receiving it. The pieces feel great in your hand, and I love how it lights up your moves. I also like the way you can level up the AI. My only negative is the software for the phone as it sometimes goes to sleep while playing.”

Posted 9 months ago

Hi Todd! We are so happy that you and your kids love your ChessUp! To make your experience even better, Veronica is going to reach out to you from info@bryghtlabs.com so we can get to the bottom of your phone going to sleep, speak soon!

Posted 9 months ago

“Bryght Labs was very helpful and responsive in my communications with them. I was having some trouble getting in touch with Clyde, the company that sells the protection policy for the ChessUp chess board, so I eventually reached out to Bryght Labs and they were able to connect me with Clyde. The only complaint I might make about their service was the amount of time it took from the original purchase to the shipment delivery, which was about 4 months. To be fair, Bryght Labs was upfront about their production time from the beginning. They didn't do anything wrong it just took a while to send out their product. Great service overall.”

Posted 9 months ago

“I purchased 3 of the CHESSUP units for family members and myself. We all had some problems initially using the unit's software and the app. Once we all understood how the units and the app worked it was great. We are all at different levels and enjoy this great product. CHESSUP's teaching ability for beginners, openings, and defenses is great. I'm in my mid 70's and know that my word choices in this review are not what the computer generation/chess savvy individuals would choose. We all think CHESSUP is a great product and would recommend it for beginners to very skilled players, the software can kick your butt no matter your skill level!”

Posted 9 months ago

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Bryght Labs - ChessUp is rated 4.3 based on 274 reviews