Bryght Labs - ChessUp Reviews

Name: Bryght Labs - ChessUp
Address: 9113 W 156th Pl, Overland Park, Kansas
Rating: 4.25

4.3 Rating 274 Reviews

80 %

of reviewers recommend Bryght Labs - ChessUp

4.3

Based on 274 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours

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Bryght Labs - ChessUp 5 star review on 27th June 2023

Jennifer Ebersold

Bryght Labs - ChessUp 5 star review on 29th December 2022

Mickael Cobut

Bryght Labs - ChessUp 4 star review on 10th December 2022

Erwin Liwanag

Bryght Labs - ChessUp 5 star review on 2nd December 2022

Adam Kenney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This board is very interesting with Ai, it helps a lot how & when to move pieces.”

Helpful Report

Posted 10 months ago

“Excellent product. Pieces and board look and feel great, and the AI plays very well. The packaging is absolutely stunning. The set comes with extra Queens. All pieces are touch-sensor wonders that enable light indicators across the board. Use the (optional) ChessUp App for additional levels, online play, game analysis, and more. Kudos to the brains behind the design of this chess masterpiece.”

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Posted 10 months ago

“Lots of enjoyment!”

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Posted 10 months ago

“Signed my daughter up for chess and she rest love it so I brought this game for us to play together! We love it!”

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Posted 10 months ago

“It’s a great product . Enjoying day in and day out”

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Posted 10 months ago

“I love my ChessUp board and use it regularly for regular games against my brothers, while I also use it normally to play against AI whenever I don't have an opponent. The thing about this board I love is that I can play against my little cousins to show them how the game works since they get assistance. They love how the squares light up and show them where they can go, and they mostly ask me if they can play instead of me asking them. Overall I've had the board 6+ months and I'm confident in my purchase, I can't wait for the chess.com integration with the chess.com app. That will elevate the board to the next level. Then when the lessons are released I'll be completely satisfied.”

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Posted 10 months ago

“looks good, nice box, havent opened it yet”

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Posted 10 months ago

“The board works incredibly! I occasionally have issues with the board when it starts up but a quick recalibration fixes the problem. I had previous issues with the board malfunctioning during a game but those issues have been nonexistent since the latest firmware update was released. I can't wait for the full launch of the lessons and also the integration with chess.com. Once those are available this board will be 1000% worth the money. I play on it constantly with my family and friends, then when they're not available I play a lot online. The board has come a long way and will continue to become better, patience with the updates and bugs will be important. I've had my board for about 9 months now and its come so far in that little time”

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Posted 11 months ago

Zachary we appreciate you being a loyal customer! Thank you for sticking around with us since day one and watching us grow! We are excited to show off new updates that are coming soon!

Posted 11 months ago

“Fantastic company! Fantastic product! I accidentally purchased a future discounted lot and after not receiving the board for a month or so I called and asked about it. My son was really looking forward to it for this 4th birthday. When I let the customer service person know they shipped one out next day! It arrived on time he was elated.”

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Posted 11 months ago

We appreciate your kind review! We are ecstatic your son loved his ChessUp!

Posted 11 months ago

“Buy the Chessup computer! This is the only computer you will ever want or need. But remember: be patient and allow the time for the Chessup team to fix the bugs and continue updating the chess computer, if you do, I believe you will be well rewarded with what I think will absolutely be the finest chess computer on the market. I previously purchased two competitor models and had to take them back because they were defective. I have found customer service to be extremely helpful when I had questions or couldn't figure something out. Their response time in getting back to me was incredibly fast. I understand it is difficult to wait for issues to be resolved and that updates may not happen quickly enough. I too want it to be perfect right away. But these things take time. Be patient, stay the course, and I truly believe you will soon be in possession of an excellent chess computer!! I love my Chessup!”

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Posted 1 year ago

Hi Jim! Thank you so much for your kind review!

Posted 1 year ago

“I've been trying to self-improve my chess skills for years, but hit a ceiling about 10 years ago. I have seen a huge leap forward in just a few days of playing with Chess-Up. Moves I never imagined are suddenly beautifully displayed on the Board. I have also find the support to be superb. On my first telephone call for assistance, I was generously given a more than 30 minute introduction by Jeff to the nuances of the program. Bravo Chess-Up!”

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Posted 1 year ago

“I am absolutely thrilled with this chess set. It is helping me improve my game and my wife is learning to play as well. One of the best electronic sets available today. Thank you for a great product.”

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Posted 1 year ago

“Loved the chess board! Everything was high quality and functional. My only gripe was having to wait for the Android app. Played alot of games, no issues yet. Still testing the app. Overall, one of the best computer chess sets I've ever played.”

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Posted 1 year ago

“The chess up board was easy to set up and has been working flawlessly. I'm hoping to routinely demolish my 10-year-old grandson. With all the practice I'm getting, I suspect I will be unbeatable shortly.”

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Posted 1 year ago

“This board is literally a "Game Changer." The clever feedback it provides for potential moves, and the intuitive answers it provides make the game of Chess appeal to virtually everyone, regardless of their level of experience. I've given away TWO to College student Son, and British Grandson, and they are playing every single day. I have not tried the "remote game" capability yet, but what I've seen so far has impressed me so much I've bought a third set for myself!”

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Posted 1 year ago

“Very happy with my board and bag. It’s my go to set now. Please hurry the chess.com integration!”

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Posted 1 year ago

“Amazing product for all the family.Who knew chess could be so fun!”

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Posted 1 year ago

“Chess board works well, very cool and engaging idea, great execution too! Works well”

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Posted 1 year ago

“We purchased "Chess Up" to our special needs school in Denmark. The students are really enjoying playing chess with Chess Up, they are so keen that there is always a queue to play. Shipping was reasonably fast and it was packaged well. I can highly recommend Chess Up”

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Posted 1 year ago

“After some mishaps on the part of the delivery service (not Bryght Labs) customer service made everything work out perfectly. They were very professional and helpful.”

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Posted 1 year ago

Hi Crandon, I'm sorry the delivery process has been this frustrating. We're committed to getting the ChessUp board you purchased delivered to you soon and we're actively working on it. You'll receive more information on your email. Thanks and apologies, Patrick

Posted 1 year ago

Bryght Labs - ChessUp is rated 4.3 based on 274 reviews