“The slippers came in damaged.
The clothes didn't look like they did online and they didn't fit.
I've had great success with shoes in the past though!”
“They do not honor their own return policy. Buyer beware!
I returned the item as they requested but they no longer had it in stock to do an exchange and now they will not refund my money”
“I have put a request in twice to return items that do not fit me at all. I had this problem last time I ordered and no one got in touch with me. I want to return items that do not fit.”
“I have been trying to return 3 items since OCT 7--have had no response. they made me take pic of the item. I sent chats-- i have emailed and no response”
“Never order again.5 week wait for clothing. Customer services terrible. Cheap material.faulty straps. Dispute was- T & C state they will cover return shipping. They refused. Dodgy all the way through. Thank goodness paypal came through for me. KEEP AWAY.”
“Honestly, if I had known it was such a poor quality dress, I wouldn't have bought it! We already know that expectations and reality will never be the same!”
“Way too small. I wear a size XL, ordered a 2X, because of the mixed reviews. I can button it but it looks like I'm about to pop every button, OMG! Definitely NOT true to size.”
