Chilton Furniture Reviews

Name: Chilton Furniture
Address: 100 Commercial Street, Portland, Maine
Rating: 4.88

4.9 Rating 989 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

207.883.3366

Email:

orders@chiltons.com

Location:

100 Commercial Street,
Portland
Maine
04101

Write Your review

Tell us how Chilton Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chilton Furniture 5 star review on 24th April 2025

Barbara

Chilton Furniture 5 star review on 24th February 2025

Laurie

Chilton Furniture 5 star review on 18th April 2024

Dan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The furniture we received, a bed, dresser and mattress, all exceeded our expectations. We are delighted with our new furniture. The delivery men were absolutely great!!!!”

Helpful Report

Posted 3 years ago

“Both men were courteous, pleasant and respectful. Love the furniture”

Helpful Report

Posted 3 years ago

“Every piece we have purchased over the past 25 years has been exactly what we had hoped when making the purchase. The staff has been most helpful and gracious. Thank you for being one of Maine's great small businesses.”

Helpful Report

Posted 3 years ago

“Beautifully crafted coffee table. Delivery persons were very professional.”

Helpful Report

Posted 3 years ago

“Lovely bookcase -constructed as specified. Stored for us during pandemic...smooth delivery. Excellent workmanship is admired and appreciated.”

Helpful Report

Posted 3 years ago

“I purchased the Boothbay Dining table with the Cape Neddick side chairs and the Shaker sideboard. All the pieces are beautiful and the quality is what I have come to expect from Chilton’s. Everyone was pleasant to deal with from the sales associate at the store to the delivery people. I would highly recommend Chilton’s to anyone looking for solid wood craftsmanship.”

Chilton Furniture 5 star review on 26th May 2021

Helpful Report

Posted 3 years ago

“Exceptionally well-crafted live edge bed. Transforms our room! Love it!”

Helpful Report

Posted 3 years ago

“Always pleasant to do business with. Footstool was waiting for us when we arrived.”

Helpful Report

Posted 3 years ago

“Love our new table! Chilton was great every step of the way. It's worth spending a little more for a piece of furniture that will last a lifetime and become an heirloom.”

Helpful Report

Posted 3 years ago

“Exceptionally well crafted products. Friendly, knowledgeable, helpful staff.”

Helpful Report

Posted 3 years ago

“We are so pleased with our bookcase! We ordered a custom size and wood stain to fit our child's room. It turned out perfectly. Also the delivery service was easy and great! Thank you, Chilton for this beautiful piece!”

Helpful Report

Posted 3 years ago

“furniture is beautiful and delivery was perfect !”

Helpful Report

Posted 3 years ago

“The product was ready for pick-up within the promised date. The counter height kitchen stool exceeded my expectations on all points - craftsmanship, quality, finish, appearance.”

Helpful Report

Posted 3 years ago

“The bed is very nice looking and the construction is excellent!”

Helpful Report

Posted 4 years ago

“I recently bought a small, sturdy four square stool - in maple, I Think. Am delighted with it, and so is my Burmese cat, who loves To sit on it and peer longingly at the birds outside. Christina Teale, Scarborough”

Helpful Report

Posted 4 years ago

“Looks nice. Delivery and set up was quick.”

Helpful Report

Posted 4 years ago

“Visiting the Chilton showrooms in Scarborough and Freeport has always been a special treat. Over the past few years though, I have been able to purchase some items from Chilton, in one case a custom made item (desk). All items will be special heirlooms that will stay with my adult children down the road. The woods are beautiful and of highest quality, as are all materials used. The sales staff at Chilton are always cordial, and most importantly, honest in providing all requested information. No one would argue that Chilton's products are cheap in either sense of the word. You get what you pay for, which is beautiful, unique and high-quality home furnishings. Most of their products are made locally in northern New England and of highest quality woods. I've usually picked up my purchases on site when visiting in the area as opposed to having them delivered because I do not live nearby. The exceptions to this were purchases of small non wood items made by affiliated craftspersons, and these were delivered safely and in timely fashion. The staff always remembers who you are when you phone regarding a purchase. In short, excellent quality, excellent customer service, beautiful furnishings you and your family will be able to treasure across generations.”

Helpful Report

Posted 4 years ago

“Well built and beautiful. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent customer service. Quickly resolved an issue and always kept me informed of the state of process. Great delivery team as well. Highly recommend...and will definitely keep shopping there. Another added bonus is free delivery. Thank you.”

Helpful Report

Posted 4 years ago

“Lovely classic designs. Even had small pieces for smaller houses like mine. Easy purchase, excellent assistance delivering it cross country, including knowing the status from production to delivery. Delivery was easy, good contact from the delivery agency, and right on time at my house. Great process overall, and the snmall table is just lovely, great craftsmanship. Thanks!!!!”

Helpful Report

Posted 4 years ago

Chilton Furniture is rated 4.9 based on 989 reviews