Chilton Furniture Reviews

Name: Chilton Furniture
Address: 100 Commercial Street, Portland, Maine
Rating: 4.89

4.9 Rating 1,071 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

207.883.3366

Email:

orders@chiltons.com

Location:

100 Commercial Street,
Portland
Maine
04101

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Chilton Furniture 5 star review on 24th April 2025

Barbara

Chilton Furniture 5 star review on 24th February 2025

Laurie

Chilton Furniture 5 star review on 18th April 2024

Dan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this purchase contained the 6th and 7th peice we have bought from Chilton Furniture. We have done this over several years. We love each piece and also the experience we have gotten each time. The staff is great from sales to delivery. This time we got our first bed from them and it is elegant and beautiful. I look forward to our next purchase.”

Helpful Report

Posted 1 week ago

“The design and woodworking is lovely. My only reservation is with the design of the drawers- attached slides seem heavy and overbuilt, causing a sense of top heaviness that I am not used to. Most of our chest of drawers have regular wood slide drawers and there is no concern for falling forward - you recommend attaching the dresser to the wall for safety.”

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Posted 1 week ago

“Wonderful furniture,wonderful service.”

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Posted 1 week ago

“No review at this time”

Helpful Report

Posted 2 weeks ago

“The furniture speaks for itself, exquisite style and workmanship. This is our second multi piece order and will not be our last.”

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Posted 2 weeks ago

“We wanted an additional shelf for our Chilton china cabinet. The shelf received is identical in appearance to the original shelves and fits beautifully. Chilton produces beautiful furniture.”

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Posted 1 month ago

“From showroom to delivery Chilton was a top performer. Customer service at the showroom was very helpful in choosing our desk and chair. Time line for delivery was accurate. The delivery process was easy to negotiate. Finally the two gentlelmen who delivered our desk and chair were extremely professional and protected our purchase. Highly recommend Chilton for their product quality and customer service. Definitely quality furniture that will last a lifetime or more.”

Helpful Report

Posted 1 month ago

“The service at the purchase was excellent. Zach emailed me pictures of my bed before delivery was scheduled and also answered my questions. The delivery team continues to be professional and provide exceptional service.”

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Posted 1 month ago

“The Chilton stools we bought have just arrived and the craftsmanship is beautiful. Customer service was very responsive as the had to hold the furniture for several months for us. Delivery folks were great. Furniture came as planned and we were given a heads up regarding time a week in advance. It was a pleasure buying furniture from Chilton!”

Helpful Report

Posted 1 month ago

“Absolutely wonderful experience shopping for cherry and ash bar stools at the Freeport store. The staff was welcoming and helpful with the ordering process.”

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Posted 1 month ago

“I’m pleased with the walnut dining table I purchased was disappointed it was damaged during shipment. But more importantly I am disappointed with Chilton’s manager’s handling of the situation. Namely blaming me in part for buying what he described as an already damaged table. Unbelievable.”

Helpful Report

Posted 1 month ago

James, we are truly sorry for your experience. We’ve taken your feedback to heart and are confident this will not happen again. We really appreciate you speaking up, and we're so glad to hear you're enjoying your new furniture. Sincerely, The Team at Chilton

Posted 1 month ago

“Quality Furniture.Exceptional Staff.Top notch delivery team. Very happy with all aspects of Chilton's.”

Helpful Report

Posted 1 month ago

“Bought a nice bed and some vases on clearance, they treated me just like anybody else!”

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Posted 1 month ago

“Chilton sells beutiful furniture designed to last a lifetime. Our order was ready before it was promised. It looks great in our home.”

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Posted 1 month ago

“I recently moved coast to coast and, unfortunately, some damage accrued to dresser drawer pulls- I reached out to Chilton and they sent me replacement pulls for the cost of shipping alone! I am very pleased with the quality furniture itself and clear commitment Chilton has to ongoing care.”

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Posted 2 months ago

“Fantastic quality furniture and reasonable prices. Came earlier than promised and I am thrilled with the construction and style.”

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Posted 2 months ago

“Mike- excellent service !”

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Posted 2 months ago

“The quality is impeccable and the white glove service was second to none!”

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Posted 2 months ago

“Absolutely thrilled with our experience in both the Portland and Freeport showrooms. Ordering my Hudson desk was so seamless, and delivery was efficient and polite. I can’t wait to add more Chilton furniture to my collection, I feel so lucky that such a professional and polished gallery is right here in Maine, working with Maine craftspeople.”

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Posted 2 months ago

“Excellent service all around. Love the Shaker bed. Eagerly await the media cabinet.”

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Posted 2 months ago

Chilton Furniture is rated 4.9 based on 1,071 reviews