Chilton Furniture Reviews

Name: Chilton Furniture
Address: 100 Commercial Street, Portland, Maine
Rating: 4.88

4.9 Rating 992 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

207.883.3366

Email:

orders@chiltons.com

Location:

100 Commercial Street,
Portland
Maine
04101

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Chilton Furniture 5 star review on 24th April 2025

Barbara

Chilton Furniture 5 star review on 24th February 2025

Laurie

Chilton Furniture 5 star review on 18th April 2024

Dan

Anonymous

Anonymous // 01/01/2019

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“Wonderful craftsmanship”

Helpful Report

Posted 4 months ago

“From the first calls I made to Chilton to my gorgeous bed's delivery across the country from Maine, everyone at Chilton Furniture was friendly, professional, and proactive. This includes Sales Associate, Fred Ferris, Wanda (of the Warehouse), and Piogr who drove the bed, carefully wrapped and not boxed, right to my door. The bed is absolutely gorgeous, but my favorite part of all this is that it was hand-made in a small Midwest woodworking studio.”

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Posted 5 months ago

“Our bed frame and dresser are beautiful and so well made. Because we live on an island the items were delivered to a third party shipper, and we put the bed frame together ourselves. It was so easy, requiring minimal effort or tools. We’ll be back to Chilton when we’re ready for a guest room bed. Adam was so helpful and patient as we kept changing our mind between several styles, and happily provided a measuring tape. Chilton was happy to allow us to purchase our items during a sale, complete them, and then store them for us for another few months until our house was done, all at no extra charge. Beautiful, well crafted and timeless furniture.”

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Posted 5 months ago

“I always enjoy visiting a Chiltons showroom and working with the staff there. They are very welcoming, knowledgeable and helpful.”

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Posted 5 months ago

“Excellent customer service and delivery guys were great!”

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Posted 5 months ago

“Great buying and delivery experience”

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Posted 5 months ago

“I love my stool!”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Furniture arrived in excellent condition and was exactly as ordered. Delivery person was courteous and very efficient.”

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Posted 6 months ago

“We are very satisfied witlt our Chilton Shaker Cherry Hall Table. We chose to make it a larger custom size to fit the space. Chilton provide it for not much of an up charge and finished it on time. Structually sound and beautifully designed. Thank you MG”

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Posted 6 months ago

“The simple elegance of the design of these chairs is so lovely. Delivery was exceptional as well. Love them!❤️”

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Posted 6 months ago

“The people are wonderful and we just love our table and bench.”

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Posted 6 months ago

“Very happy with my Shaker Wardrobe. It looks beautiful in our room.”

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Posted 6 months ago

“Great products great service.”

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Posted 7 months ago

“Delighted with our in show room experience at the Freeport location, very pleased with the delivery and in home set up of new bed and love the quality craftsmanship construction coupled with life time warranty. Excited to receive our new dining room chairs!!!”

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Posted 7 months ago

“Many, many years ago I lived near Freeport Maine and one of my favorite things to do was stop into the big white barn , Chilton unfinished furniture. It wasn't because I was looking for something to buy, although I did from time to time, but it was because it was the kind of place that just felt like home. So many beautiful things. a few finished as well and also many options to have something stained or painted. As time went buy the front of the old house was being transformed into stylish areas with beautiful finished items, cherry being the most beautiful. It was as I recall the begining of an appreciation at that time in general for more simple yet timeless pieces and styling. Some one asked me recently as we were discussing frniture styles and how things have evolved into buying things on line that are shipped and require assembley by the buyer and the furniture offered made out of the country and of poor quality. Right now it seems that styles are all over the place. Nothing that someone might buy and know that it is a timeless style and almost all ages and generations keep and love for years and family members want to share and pass on to receipents that truly want to have it and use it. Not like I am sure many will smile when I say " granpmas stuff ", I was asked what style did I think would always stand the test of time no matter what styles come and go and I replied Shaker. Clean simple designs with the finest wood selected and stained perfectly. Chilton does some of the the most beautiful Shaker in the world. The finest quality and matterials and made in America a lot made in right in Maine. I was still in the area when Chilton expanded to a location in Scarboro Maine and enjoyed going there as well. The big evolution from offering mostly unfinished to finished was in full steam. The showrooms were being set up with beautiful finished furniture. I recently returned to the area after being away for about 30 years. I have been downsizing after retiring and trying to figure out all that goes with that. I knew I wanted a paticular size bookcase, I thought maybe something I would paint. I quickly thought of Chilton but when I looked up Chilton it was no longer offering unfinished. I continued my search but was so disapointed in the quality of everything everywhere. Everything came from a wharehouse somewhere, places unknown and a lot still required some assembly. Nothing was available that day to be taken right home. I decided to go on line and look at what Chilton had to offer. What they had to offer was a spectacular selection of beautiful stylish furniture. The classic shaker for sure but also had taken it leaps forward with taking that basic concept and adding so much inspiration in new designs. I decided to call because I was looking for a very tall bookcase and thought it would be worth spending the money to get the quality and styling I really wanted. Was not thinking such a tall bookcase would be available but called. I am so glad I did. What a wonderful experience from the minute the manager answered the phone. I apologize if I do not get his name right but I think it was Zackery. I told him my frustrations, I said I want a bookcase and I wanted to pick it up that day. He replied I do have a solid cherry bookcase but it is very tall about 6 feet. Exactly what I was looking for! Very tall like that is hard to find. He and I discussed the transition that Chilton has taken over the years from unfinished to where they are today offering not just "finished" but leaps above that in quality and styling. He shared that he had worked for a store across the road that sold all unfinished furniture, I think call Millwork if I recall correctly. He told me that Chilton had an opening and he jumped at it and now has been with Chilton for many years. Because there was a sale going on he said the bookcase was included in that sale. I said I was headed his way. i fortunatly had a van rental for some moving. He called me about 10 minutes later and said when he was moving it from upstairs he noted a few very small scuff marks almost impossible to note but because of that he was going to take an additional 10% off. I thanked him. When I arrived he was waiting for me near the door with the bookcase. He pointed out two tiny marks and truly impossible to see unless pointed out. I shared that I needed it to be really tall because many heavy dishes and items would be on it. Downsizing to a smaller kitchen so the bookshelf was perfect for this. He explained how the tall bookcase non tipping screw worked and how to install it. Something I could actually do myself. He carefuly put in into the van, wrapping it with the blankets I had brought. He made sure it was secured and not moving at all. When I drove away I thought that yes I do miss the vast selection of unfinished furniture that Chilton was famous for but I also thought to myself what a success story. Chilton can be proud of its history and evolution. The fineist quality in all things including it's emplyees. I am now looking for a small kitchen table and I know only one place is going to have exactly what I want.”

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Posted 7 months ago

“A very small purchase of a lambskin pelt - a very fine one however. Such a small purchase was treated like I purchased something 100 times the value. Packaging was charming and included a personal notecard of thanks. I was very impressed and thankful. Thank you Chilton! And Eleanor!”

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Posted 7 months ago

“Purchased Shaker lamp table with 2 drawers in cherry. I love it!”

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Posted 8 months ago

“I recently purchased new dining room furniture: Proust Neck dining table with 6 Concord chairs- all in walnut. I also purchased 2 Boston stools in a mix of walnut and ash. The wood in all pieces is beautiful with nice variation in the grain. The craftsmanship is outstanding. I know I will enjoy these pieces for many years. My daughter has already claimed them as her future inheritance! Great customer service too!”

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Posted 8 months ago

“Love the stools. They match the ones we purchased 8 years ago.”

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Posted 9 months ago

Chilton Furniture is rated 4.9 based on 992 reviews