Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.46

4.5 Rating 3,643 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our purchase arrived very quickly. Ordering was very easy. Terms and conditions very clear. Our purchase was priced very competitively.”

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Posted 5 years ago

“Easy to order online and collect from store. Polite friendly staff in the Wigan store. High quality packaging and presentation which is extremely important when gifting! Thankyou”

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Posted 5 years ago

“Warranty card and watch tool that should have been included were missing and Chisholm Hunter failed to resolve this beyond an initial reply. (Thankfully Bremont resolved it directly). Watch displayed some very minor signs of wear (strap creasing and a small case mark) but as it was discounted I can live with these although they should've been described in the details. The watch took longer to arrive than the website indicated and I had to call to check it was despatched as there was no email to inform of this. Hence only average score.”

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Posted 5 years ago

“The watch I received from you, was in the wrong box with the wrong documentation? I cannot understand how this could have happened. So no I am not impressed with your service.”

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Posted 5 years ago

“Easy to contact and very helpful when a problem arose. Delighted with the bangle.”

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Posted 5 years ago

“Waited the email to say the item had been dispatched. Called store of collection on a Saturday to be told it still hadn’t arrived and to email customer services who would answer when open on Monday. Within minutes of sending an email I received a reply and apology confirming it was at the store and I could collect anytime. When spending a large sum of money on an item you’d expect it to be delivered on time.”

Helpful Report

Posted 5 years ago

“I have used yourselves in the past by visiting stores and I've always had good service. I purchased my wife's engagement ring many years ago too and the customer service was brilliant but this purchase hasn't been. I appreciate things are difficult right now but the whole process has been awful. The ring I purchased wasn't available so you agreed to resize another which I was fine with. The processing dates were longer than expected but again I overlooked this. The ring arriving as completely the wrong size I cannot overlook though and I am still waiting for a response on this.”

Helpful Report

Posted 5 years ago

“The product was great but communication was terrible. After a week I called to chase up my order and was told that I would get a call back , never did but it was delivered the following day but still a call back would have been good especially with a £650 order”

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Posted 5 years ago

“Lovely jewellery at a good price, delivered on time - what more can you ask for?!”

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Posted 5 years ago

“Absolutely appalling company and even worse customer service. I was in charge of getting a leaving present for a much valued colleague at work and choose a beautiful pair of Thomas Sarbo earrings. I ordered them on line and 8 days later I contacted them to see where the earring were. 3 days after that I receive a reply to say they werent in stock! I asked them to call me immediately to rectify the situation as I needed a leaving present. 4 messages and 3 days later I’m still waiting a reply and a long standing member of my team left today without a gift. They still have my money and have not issued a refund. Please avoid at all costs.”

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Posted 5 years ago

“I bought a Emporio Armani bracelet online and it was cheaper than other outlets including Ebay and Amazon. Quick delivery and a guarantee given. Well worth a visit!”

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Posted 5 years ago

“This company appears to have a track record of showing items in stock, taking your money and not giving you any sort of update except a confirmation email that your order has been placed. Once you contact them they suddenly tell you that the item isn't in stock. Oh, and you need to call as they don't answer your emails for an update and don't contact you to let you know in the first place! Suffice to say I won't be using Chisholm Hunter again and will be making sure that other people I know don't waste their time either.”

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Posted 5 years ago

“Service was exceptional at the Bluewater store”

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Posted 5 years ago

“delivery was prompt and took only a couple of days”

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Posted 5 years ago

“Very quick service.”

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Posted 5 years ago

“Very good, personal service that was much appreciated and overall excellent quality”

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Posted 5 years ago

“I haven’t even received the item”

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Posted 5 years ago

“Very good customer experience. The staff were very welcoming and helpful. It was a pleasure to shop there”

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Posted 5 years ago

“Terrible, avoid at all costs. I placed an order with an advisor via live chat, chased continually for updates on deliver. A week later was told order had been cancelled. Spoke with the regional manager who could not be less helpfull and rude.”

Helpful Report

Posted 5 years ago

“I am very impressed with the prompt, professional service from Chisholm Hunter. The watch, a gift for my husband, arrived within three days of ordering. I was provided with tracking details and the package arrived exactly when expected. The watch was extremely well packaged and protected and was beautifully set in a lovely presentation box, complete with informative booklets. It was also great value for money with the discount offered. The watch itself is beautiful and even better quality than I had expected. My husband will love it! I wouldn't hesitate to order from Chisholm Hunter again. Thank you.”

Helpful Report

Posted 5 years ago

Chisholm Hunter is rated 4.5 based on 3,643 reviews