christopherward.co.uk Reviews

Name: christopherward.co.uk
Rating: 4.50

4.5 Rating 831 Reviews

88 %

of reviewers recommend christopherward.co.uk

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4.5

Based on 831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022

Mr Jorge Biaut Otarola

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly, my first Chris Ward was stolen during a robbery … –but– My second—a 38mm Trident GMT 600—has quickly become my daily-wear, travelling, and dive watch. It's beautiful, everything went very quickly and smoothly with the order and shipping, and everyone at the company is so kind … I mailed them to say how pleased I've been with the watch (æsthetics, build-quality, features, accuracy), and I had a reply from Chris Ward himself *within hours* … Can't recommend highly enough the watches or dealing with the company … Can't wait to see how things develop as they shift more and more of their production to their in-house calibre.”

Helpful Report

Posted 9 years ago

“I have now purchased two Christopher Ward C60 Trident watches, and have been extremely pleased on both occasions. Not only is the build quality and value excellent, the CW customer service is top notch. Both times I received my watches in record time and the communication and follow up from their staff was the best. I am very happy with my C60 Tridents, and will probably be buying another CW timepiece very soon. I highly recommend Christopher Ward for their quality, affordable watches, and their first rate customer service!”

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Posted 9 years ago

“I was able to purchase a magnificent CM11MSL which was already out of stock thanks to the due diligence and outstanding work of Christopher Ward´s head of Customer Services Wera. Not only she helped so much throughout the search of the watch and placing of the order, but showed an infinite patience as well. With regards to the watch, I just have to say it´s stunning. Just opening the box of a Christopher Ward watch is something special, but when you wear it it in your wrist it becomes the center of your eyesight at once. Definitely a great investement for the price paid! Summarizing: great company, impeccable customer service and fantastic products. Keep up the good work!”

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Posted 9 years ago

“Customer service is outstanding,”

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Posted 9 years ago

“After contacting Christopher Ward to see if by chance I could purchase a C61 Trident Pro in 38mm I was delighted to be told that I was in luck! and after placing an order the C61 arrived the next day,now that is service for you.Everyone I spoke to was most helpful which after opening the sturdy package and seeing the beautiful C61 made the the whole experience very special.Thankyou one and all at Christopher Ward,I will be back! Tony D.E”

Helpful Report

Posted 9 years ago

“Christopher Ward has one of the best customer service systems. I don't say this lightly. I just had one of my CW watches serviced and not only was the price right, I dealt with truly pleasant people at CW, each of whom has the customer at heart. The serviced watch even came back in a proper watch box. The difference is marked - take your Omega along for a service (if you can find anyone to service it) and you'll likely be charged the same as if you were taking your car in to a dealer. CW makes great watches at all price points, and looks after you forever after. Honestly.”

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Posted 9 years ago

“I just received my limited edition Great Britain C70 and a C11 MAK. These are my first CW watches and I am extremely pleased. If anyone is debating a CW for their collection I must say that you will be pleased. The watch, packaging, and quality are all tops.”

Helpful Report

Posted 10 years ago

“Faultless customer service, however difficult the request. I have far more well known and pricier watches in my collection but my C60 is my go to and probably receives the most compliments. Prices have risen in recent years but still great bang for buck. Recommended without reservation”

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Posted 10 years ago

“Great looking, well-made, watch with usual exemplary customer service from CW - delighted with it!”

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Posted 10 years ago

“The quality of the watch manufactured and sold by Christopher Ward are superior to any other manufacturer within their price range. Customer service is the best in the industry in the USA and across the pond. Keep up the good work and new and updated watches coming.”

Helpful Report

Posted 10 years ago

“The quality and style of their collection played a huge factor in my decision on which watch to buy. The customer service which followed was awesome, I have and will continue to reccomend Christopher Ward watches to my friends and family.”

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Posted 10 years ago

“Great quality products coupled with great customer support... Overall a fantastic company.”

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Posted 10 years ago

“Excellent delivery and customer service and a very easy buying experience.”

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Posted 10 years ago

“Excellent customer service to go with a high quality product. Couldn't be happier with my purchase from Christopher Ward. Friendly and immediate response from their team made the whole process a pleasure. I would highly recommend them to anyone without a doubt that they will be more than satisfied with their watch.”

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Posted 10 years ago

“I purchased a Trident Classic C65-SWS from CWL at their showroom in Maidenhead in December 2014. They couldn't have been more helpful and went out of their way to ensure I thoroughly enjoyed my visit to the full. The Trident C65 is a fantastic watch, very simple and classy, I call it my 'Aqua Terra' but for considerably less money ! Nice weight and solid feel to the watch including the winding of the movement. I love the all over brushed finish. I have 14 CW watches including 6 for my girlfriend but this one is without doubt my favourite by far. You won't be disappointed.”

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Posted 10 years ago

“Your watches are awesome. I just received my C-70 and it looks great. So many times watches look better on the web than in person, not this watch. It's fit and finish and feel when you wear it is terrific. I couldn't be more happy. Your sales and service were great and it was easy to follow the delivery process all the way through. The package was well protected and arrived in perfect shape. D.H.L. as well did a great job. Mr. Ward keep up the great work, you have a wonderful stall and now I'm a loyal customer. Thank you and your staff, and keep me informed of any new models or limited editions. Thanks again, Ron”

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Posted 10 years ago

“I'm on my fourth watch in five Months. I have been delighted with each one. Coupled with the standard of watches, customer service is the best that I've ever encountered. My advice to anyone is buy without hesitation! Fantastic company!”

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Posted 10 years ago

“I am a bit of a watch collector and first became aware of Christopher Ward watches about 6 years ago and bought one on impulse. I was simply blown away by the quality and design that was available at the price he was charging. It was, quite simply, beyond what I expected by a very big margin and certainly on par with some of the higher end big-name watches in my collection. I have bought 6 CW watches since that time and shall continue to do so as the collection develops. I cannot recommend them highly enough and the Customer Service at CW is also always exemplary too. You cannot go wrong with CW!”

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Posted 10 years ago

“I would like to thank Wera for her extra efforts to source a woman's watch for me, even though these have been discontinued. The watch is absolutely stunning and a timeless piece.”

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Posted 10 years ago

“I have now ordered several watches which have all been delivered quickly (with tracking) and arrived in perfect condition. The watches are excellent quality , hence the number of purchases I have made , and offer excellent value that few watch manufacturers can match . Responses to any questions on the website have always been nice and quick. On the one occasion I have had need to contact them by phone there was no waiting around or negotiating never ending option menu's , a real person who really knew what they were talking about answered within a few rings. Keep up the good work.”

Helpful Report

Posted 10 years ago

christopherward.co.uk is rated 4.5 based on 831 reviews