“Absolutely dumbfounded by this company…was so off to a good start! Customer service shocking! If not rude! Did not help at all, with a problem we had with one item, Spent a fortune too! Was a regular…not anymore! Unacceptable not to help us get it sorted after repeatedly sending pictures messages emails that they just didn’t respond too…so much so we gave up! Certainly wont use or recommend them again. Just wasting my time! So I’ve put this review up so u don’t waste yours 👍🏼”
“Our order which was a gift should have been delivered to friends 15th December. Following many unanswered emails, phone calls and Facebook messages, this company eventually responded promising the order would definitely be delivered on the 22nd December, a week later than it originally should have arrived. Now the 23rd December and still not arrived, now not answering any messages or calls. This is shocking customer service so we would not recommend at all. Only gave 1 star as not possible to give 0. Totally fed up with Chuckling Cheese Company. DO NOT USE THEM.”
“My order was supposed to be delivered over a week ago. No answer to my emails or phone calls. Disgusting service, trying to get a refund through PayPal. AVOID”
“Lost my order from 8/12/20
No response to my phone messages/ emails
This will be useless in January
So disappointed
This is for a local delivery to them
Appalling customer service
Received later orders which were lovely
but where is this one 🤷♀️
No response from them”
