“Do not believe the 5/5 stars they are advertising.
First few months with them and unfortunately my car windscreen cracked.
They directed me to their preferred partner Autoglass to get it replaced for the amazing price of 75£.
When I double checked details and asked if they would use the exact original glass manufacturer, I was told Churchill would not cover this cost.
They would use a cheap equivalent.
For safety reasons and peace of mind, I decided to have the work done by the car manufacturer and Churchill is only refunding 125£ (roughly 10% of the total cost).
“they promised me double the no claims discount, then went back on their word when it was time to issue my NCD certificate when that was one of the primary reasons I went with them in the first place. Quite expensive, too.”
“Took out car insurance last year with Churchill using Confused.com & no issues, received paperwork through the post promptly. Competitive renewal quote this year from them but clinched by Sainsbury's due to extra points for duration of policy (sorry Churchill!).”