Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The colours weren’t as nice as I thought they would look like and needs a couple of coats on to look good”

Helpful Report

Posted 6 years ago

“When seeing the mixed nail varnish set on hot deals uk I thought I'd treat my partner..the parcel.soon came as well as the links on e bay .. I was disappointed to see there much cheaper on there than buying direct .. got to say the reason I looked on e bay was to get other items .. but that experience hard put me off, I'm sorry to say...”

Helpful Report

Posted 6 years ago

“Great service. Disappointed with some of the nail polish. Coverage quite poorly very thin.”

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Posted 6 years ago

“As a company they seem good but their products are disappointing”

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Posted 6 years ago

“Lovely colours but don't last”

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Posted 6 years ago

“Bought lipsticks what looked amazing on intranet when received them not what they were described like didnt do what it said on then tin 😩”

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Posted 6 years ago

“Did exactly what the box said but deffo wasnt as glittery bought 2 different colours but no wow factor so a bit dissapointed”

Helpful Report

Posted 6 years ago

“The website was clearly having issues when I ordered as it wouldn’t let me change the colour of the product. So instead of receiving the two colours I wanted I received two of the same colour which I hadn’t selected. Probably my fault for proceeding with the order even when I knew it was glitchy.”

Helpful Report

Posted 6 years ago

“FABULOUS💯👍”

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Posted 6 years ago

“Fast delivery and quick response to order”

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Posted 6 years ago

“Arrived quickly but was very disappointed as it was shimmery like the pictures I saw on facebook”

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Posted 6 years ago

“.”

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Posted 6 years ago

“I got a more natural shade so they weren’t as sparkly as hoped”

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Posted 6 years ago

“Delivery was good”

Helpful Report

Posted 6 years ago

“I saw Ciate Glossy Flip lip gloss on Instagram and it looked fantastic so I ordered two. When it came I was disappointed because it didn’t have much sparkle about it and wasn’t very glossy. I did e-mail Ciate and explain but was just told to put it on dry lips leave for 2 mins and then rub lips together and it should be glossy and sparkle. Did this but NO different. Wouldn’t buy again.”

Helpful Report

Posted 6 years ago

“They posted the products quite quickly, just wasn’t a fan of their products.”

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Posted 6 years ago

“The sparkly lipstick/gloss I bought is awful: dry and sticks lips together! Can’t wear it 😤”

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Posted 6 years ago

“Fast delivery and great communication”

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Posted 6 years ago

“Product arrived quickly. Good value”

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Posted 6 years ago

“It’s ok quick delivery”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,202 reviews