Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,202 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 1 star review on 3rd July 2026

Robson Alfredo

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely colour and long lasting however VERY disappointed with the 'glitter effect' nothing like the video ad”

Helpful Report

Posted 6 years ago

“Not quite what I was expecting, the advert makes it much sparkliest than real life. Lips can feel quite dry too. On the positive the colour lasts for ages, especially the bright pink, it lasts all day!”

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Posted 6 years ago

“Really nice looking products and great delivery.”

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Posted 6 years ago

“Delivery was good”

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Posted 6 years ago

“Came quickly”

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Posted 6 years ago

“Been sent an advent calendar with a 2017 sticker on it. Really hoping the nail polishes haven’t gone off. Will only find out through December. I’ll be quite annoyed if they are, these weren’t cheap!!”

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Posted 6 years ago

“Delivery and communication acceptable. Products a waste of money.”

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Posted 6 years ago

“I think the products were lovely I didn’t rate the lip gloss pop and I’m also angry after buying 4 then over a week later finding out you could get 2 for £12 😡😡 Totally feel robbed !!!”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“Speed of delivery was alright.”

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Posted 6 years ago

“Only tried glitter flip lipsticks and even then only because they were on BOGOF. Probably won't ever order from ciate again.”

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Posted 6 years ago

“Delivery time as expected”

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Posted 6 years ago

“Quick despatch”

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Posted 7 years ago

“I returned both lipsticks as they were the wrong colour. Not yet received a refund”

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Posted 7 years ago

“Expensive postage and slow delivery”

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Posted 7 years ago

“Speedy delivery”

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Posted 7 years ago

“On instagram it said buy 1 get 1 free that didn’t happen also the product that I brought did not have any glitter when I smacked my lips together as stated”

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Posted 7 years ago

“I’m not that impressed !”

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Posted 7 years ago

“Delivery was quick and product is brilliant. Only problem is the colour is darker than in the photos online so I wont use it much”

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Posted 7 years ago

“My order was processed with efficiency & good service”

Helpful Report

Posted 7 years ago

Ciate London is rated 4.3 based on 3,202 reviews