Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,188 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,188 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery & a total bargain!”

Helpful Report

Posted 4 years ago

“This lipstick isn't pink like I thought it was. It's a bronze colour and very sparkly. Doesn't stay on at all. Won't buy another it's just ok!”

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Posted 4 years ago

“Easy transaction Reasonable delivery time”

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Posted 4 years ago

“Very dry on the lips...colour good.”

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Posted 4 years ago

“Very quick delivery of order”

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Posted 4 years ago

“Lipstick looked lovely, however it has an overwhelming sweet smell which meant that I can't wear it for long as it's very off putting. Unfortunately I won't be buying again as the odor has put me off and I can't justify spending a tenner on a lipstick only to take it off as the smell is overwhelming.”

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Posted 4 years ago

“Didn’t sparkle as much as it does in the pics x but 2 for £12 was ok wouldn’t have been impressed paying £17 for though .”

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Posted 4 years ago

“Lipstick stays on well but not as glittery as I thought it would be .”

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Posted 4 years ago

“Products are great, however there is a minimum purchase for overseas shipments of 4 nail polish, I actually wanted the mini mani month but to make the shipping work I had to buy minimum number of full size nail polishes too. There is no option to pay more for the freight which is a shame.. I would have happily paid 40 -100 for the shipping and just had the mini mani month... but this was not an option. The polish’s I bought to get the shipping to work were on sale so it was not that big a deal just annoying as I will not use the full size polishes”

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Posted 4 years ago

“Loved the colour, it was so vibrant. Was disappointed that it wasn’t as glittery as in the advertisement. It dried my lips out and lost its gloss quickly 😕”

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Posted 4 years ago

“Quick delivery and well packaged items.”

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Posted 4 years ago

“Order was delivered very quick. The items presented really nice”

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Posted 4 years ago

“The lipsticks are great but I got sent the wrong colour Hot Pink on a redhead is definitely not my colour but I do recommend them”

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Posted 4 years ago

“Well packaged and arrived quickly, but these glitter lip stains dont seem to have any glitter in them. I have tried rubbing my lips together at various stages of the stain setting. None of which produce more than maybe 3 specks of glitter, which look like they are there by accident. Very disappointed.”

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Posted 4 years ago

“Arrived promptly though and is as expected, so no complaints on that side of things.”

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Posted 4 years ago

“Hi, this is my second order of mascara from yourselves! I was really disappointed with the first mascara I ordered as it went claggy and clumpy after a couple of weeks. As I bought myself it as a birthday treat this annoyed me. The mascara, when on, was lovely and made my lashes look lengthened and full. As a 67 yr old woman I do try to look nice and trendy! I have now received my second order of the same mascara, hoping that the first one was just faulty. I haven’t used it yet as keeping it for Xmas day but am hoping I don’t suffer the same experience as my first one. Sorry to be a pain and moan about one of your products but I was disappointed but hope this new one is better. I really do love the colour and drama it gives to my lashes and it doesn’t bleed giving me ‘panda’ eyes which is excellent. So apologises for complaining but I just feel it should have gone claggy so quickly!”

Helpful Report

Posted 4 years ago

“Never had any issues ordering from them, but the selection of nail polish could be better and cheaper. I’ve only ever ordered if there’s been a sale or discount. Postage being charged at £5 for just one nail polish is also obscene.”

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Posted 4 years ago

“Item missing on day 16 not a clue why”

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Posted 4 years ago

“Don't like it It doesn't sparkle like videos It's also very Matt an dull Needs a gloss over the top”

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Posted 4 years ago

“Lovely colour and long lasting however VERY disappointed with the 'glitter effect' nothing like the video ad”

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Posted 4 years ago

Ciate London is rated 4.3 based on 3,188 reviews