Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,200 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful, I received the wrong order, was promised my actual order would be immediately dispatched, 2 weeks later and I still haven’t received it. I was eventually refunded but minus postage! This was my first and last order with Ciate London!”

Helpful Report

Posted 6 years ago

“Quick delivery, good communication, item as described!”

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Posted 6 years ago

“Love love love it ... does what it says it will do and stays on even through eating and drinking”

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Posted 6 years ago

“Excellent product, great value for money & fast delivery. The packaging is also very nice, & ready to give as a gift.”

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Posted 6 years ago

“Amazing item so sparkly n a great choice if colours”

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Posted 6 years ago

“Not as glittery as the pictures look. A little dry, not great value for money - sorry!”

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Posted 6 years ago

“Even though I had a problem with my 02 code you sorted it out straight away, and my daughter loved her Halloween surprise gift.”

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Posted 6 years ago

“Send for the mini advent calendar every year and never dissapointed. Delivery is fast and product is exceptional. Wife loves it every time. Great hit!”

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Posted 6 years ago

“Hi, I received my order very quickly and these new lippies are mega. They do really sparkle once they have dried and are fantastic for when you need the extra pizzaz!! on a night out. No touch up needed. The only downside is they are quite drying on the lips so ideal for socialising, not so good for day wear.”

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Posted 6 years ago

“Colour not as pictured, glitter doesn’t appear, gloss very heavy. Defo not worth £17!”

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Posted 6 years ago

“Great website and easy to use.”

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Posted 6 years ago

“Have yet to receive my order”

Helpful Report

Posted 6 years ago

“There not as glittery as advertised. And they dont last long on your lips. Really disappointed.”

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Posted 6 years ago

“Good service and delivery. Nice looking products.”

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Posted 6 years ago

“Great products - delivered quickly and tracked. Packaging lovely and amazing glitter lips.”

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Posted 6 years ago

“Not sure if the nail set was good or not as it never actually arrived. The parcel tracker did not work to begin with, and the set never arrived. After being in contact with the customer service team with regards to the location of the parcel for nearly 14 work days, as they don't work weekends, the parcel still hadn't arrived. In the end I asked for a refund, which was processed immediately. Not very happy with my Ciate London experience.”

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Posted 6 years ago

“Great customer service and lovely products!”

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Posted 6 years ago

“Nice website. Speedy delivery. Will use again”

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Posted 6 years ago

“Worried that the package had gone astray.Need not have done,customer services were really good at tracking where it was.Very reassuring. Products in lovely packaging. The only down side was it was hard to see the shades of lipsticks.”

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Posted 6 years ago

“Always a pleasure when ordering from Ciate. My favourite brand for nail varnish don't think I own any other brand.”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,200 reviews